<div dir="ltr"><div style="font-family:arial,sans-serif;font-size:13px">Hi,<br><br></div><span style="font-family:arial,sans-serif;font-size:13px">I have updated the firmware for perc raid controller card, network card, IDRAC firmware and the BIOS version on Dell R720 server. I have installed CentOS 6.4 and updated with all the latest packages using yum -y update.</span><br style="font-family:arial,sans-serif;font-size:13px">

<div style="font-family:arial,sans-serif;font-size:13px"><div><br># cat /var/log/messages  | grep -i error<br>Sep 23 14:09:35 x24 kernel: ERST: Error Record Serialization Table (ERST) support is initialized.<br>Sep 23 14:09:35 x24 kernel: ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI] (20090903/evregion-319)<br>

Sep 23 14:09:35 x24 kernel: ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295)<br>Sep 23 14:09:35 x24 kernel: ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), AE_NOT_EXIST<br>

Sep 23 14:09:35 x24 kernel: ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), AE_NOT_EXIST<br>Sep 23 14:19:19 x24 /etc/sysconfig/network-scripts/ifup-eth: Error adding address 192.168.75.75 for bond0.<br>

Sep 23 14:41:07 x24 kernel: php-fpm[5573]: segfault at 6f6d2e636269 ip 00006f6d2e636269 sp 00007fff7481a7e8 error 14 in xcache (deleted)[7f4fe9208000+20000000]<br>Sep 23 14:45:09 x24 kernel: ERST: Error Record Serialization Table (ERST) support is initialized.<br>

Sep 23 14:45:09 x24 kernel: ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI] (20090903/evregion-319)<br>Sep 23 14:45:09 x24 kernel: ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295)<br>Sep 23 14:45:09 x24 kernel: ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), AE_NOT_EXIST<br>

Sep 23 14:45:09 x24 kernel: ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), AE_NOT_EXIST<br>Sep 23 15:32:44 x24 kernel: php-fpm[6048]: segfault at 1dc8fd0 ip 0000000001dc8fd0 sp 00007fff781bfec8 error 15<br>

Sep 23 15:35:17 x24 kernel: ERST: Error Record Serialization Table (ERST) support is initialized.<br>Sep 23 15:35:17 x24 kernel: ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI] (20090903/evregion-319)<br>

Sep 23 15:35:17 x24 kernel: ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295)<br>Sep 23 15:35:17 x24 kernel: ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), AE_NOT_EXIST<br>

Sep 23 15:35:17 x24 kernel: ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), AE_NOT_EXIST<br># cat dmesg*  | grep -i error<br>ERST: Error Record Serialization Table (ERST) support is initialized.<br>

ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI] (20090903/evregion-319)<br>ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295)<br>ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), AE_NOT_EXIST<br>

ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), AE_NOT_EXIST<br>ERST: Error Record Serialization Table (ERST) support is initialized.<br>ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI] (20090903/evregion-319)<br>

ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295)<br>ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), AE_NOT_EXIST<br>ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), AE_NOT_EXIST<br>

# uname -r<br>2.6.32-358.18.1.el6.x86_64<br># cat /etc/centos-release <br>CentOS release 6.4 (Final)<br># cat /etc/redhat-release <br>CentOS release 6.4 (Final)<br># <br><br><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Hi Kaushal,</span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Thank you for sharing the DSET report with us, we have analyzed the report and found no hardware issue</span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Hardware log :</span></p><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413a5d4d6cec179&amp;attid=0.1&amp;disp=emb&amp;zw&amp;atsh=1" height="393" width="643" class=""><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Health status of server:</span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p>

<p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413a5d4d6cec179&amp;attid=0.2&amp;disp=emb&amp;zw&amp;atsh=1" height="98" width="1034"><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413a5d4d6cec179&amp;attid=0.3&amp;disp=emb&amp;zw&amp;atsh=1" height="494" width="984" class=""><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413a5d4d6cec179&amp;attid=0.4&amp;disp=emb&amp;zw&amp;atsh=1" height="92" width="1033"><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413a5d4d6cec179&amp;attid=0.5&amp;disp=emb&amp;zw&amp;atsh=1" height="554" width="293"><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Storage information not yet capture on DSET report  </span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p>
<span style="font-size:10pt;font-family:&#39;Museo For Dell&#39;;color:rgb(64,64,64)">Dell highly recommended to keep all firmware up-to-date for stable conditions. Please check <b>Fixes &amp; Enhancements ()</b>before<b> </b>downloading the any firmware<b></b></span></p>

<p><span style="font-size:10pt;font-family:&#39;Museo For Dell&#39;;color:rgb(64,64,64)">Kindly download the below links and update firmware to latest from below order Please follow the below order for updating firmware to latest .</span></p>

<p style="margin-left:0.75in">1.<span style="font-size:7pt;font-family:&#39;Times New Roman&#39;">      </span><span style="font-size:10pt;font-family:&#39;Museo For Dell&#39;;color:rgb(64,64,64)">Clear Error logs</span></p>

<p style="margin-left:0.75in">2.<span style="font-size:7pt;font-family:&#39;Times New Roman&#39;">      </span><b><span style="font-size:10pt;font-family:&#39;Segoe UI&#39;,sans-serif;color:rgb(33,88,104)">Have Scheduled Downtime with complete data backup</span></b><span style="font-size:10pt;font-family:&#39;Segoe UI&#39;,sans-serif;color:rgb(33,88,104)">.</span></p>

<p style="margin-left:0.75in">3.<span style="font-size:7pt;font-family:&#39;Times New Roman&#39;">      </span><span style="font-size:10pt;font-family:&#39;Museo For Dell&#39;;color:rgb(64,64,64)">Restart once before updating driver, firmware and check for server normal operation.</span></p>

<p style="margin-left:0.75in">4.<span style="font-size:7pt;font-family:&#39;Times New Roman&#39;">       </span><span style="font-size:10pt;font-family:&#39;Museo For Dell&#39;;color:rgb(64,64,64)">Update Firmware as per the <b>order below</b>, after each update have Restart</span><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Note : use OMSA live for updating the firmware latest</span></p><p>

<span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">1.<span style="font-size:7pt;font-family:&#39;Times New Roman&#39;">       </span></span><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">iDRAC Firmware : <a href="http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=F5F8N&amp;osCode=RH60&amp;fileId=3214168015&amp;languageCode=EN&amp;categoryId=ES" target="_blank">http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=F5F8N&amp;osCode=RH60&amp;fileId=3214168015&amp;languageCode=EN&amp;categoryId=ES</a></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">2.<span style="font-size:7pt;font-family:&#39;Times New Roman&#39;">       </span></span><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">network Firmware : <a href="http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=P32M4&amp;osCode=RH60&amp;fileId=3230162487&amp;languageCode=EN&amp;categoryId=NI" target="_blank">http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=P32M4&amp;osCode=RH60&amp;fileId=3230162487&amp;languageCode=EN&amp;categoryId=NI</a></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">3.<span style="font-size:7pt;font-family:&#39;Times New Roman&#39;">       </span></span><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Raid controller firmware : <a href="http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=C1VYX&amp;osCode=RH60&amp;fileId=3275397815&amp;languageCode=EN&amp;categoryId=SF" target="_blank">http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=C1VYX&amp;osCode=RH60&amp;fileId=3275397815&amp;languageCode=EN&amp;categoryId=SF</a></span></p>

<p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"></span></p><p><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;">Kindly involve O/S vendor to analyzing on O/S level <br></span></p>
<p>
</p><div>Dear Kaushal,</div><div> </div><div>Please find the current firmware version.</div><div> </div><div> </div><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="padding:0in"><p style="margin:0in 0in 0pt">

<b><font face="Arial"><font color="#0066cc" style="font-size:14pt">Firmware Information</font></font></b></p></td><td width="15" style="padding:0in"><br></td></tr></tbody></table><p style="margin:0in 0in 0pt"><a name="14150809533e8b83_1413c14f04c13259_" style="color:rgb(34,34,34)"></a> </p>

<table width="100%" border="0" cellpadding="0" cellspacing="0"><tbody><tr style="min-height:7.5pt"><td height="10" width="15" style="padding:0in"><br></td><td height="10" width="10" style="padding:0in"><p style="margin:0in 0in 0pt">

<img height="10" width="10"></p></td><td height="10" style="padding:0in;background-image:none;background-color:rgb(173,190,231);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><img height="32" width="32"></p>

</td><td height="10" width="10" style="padding:0in"><p style="margin:0in 0in 0pt"><img height="10" width="10"></p></td><td height="10" width="15" style="padding:0in"><br></td></tr><tr style="min-height:7.5pt"><td height="10" width="15" style="padding:0in">

<br></td><td height="10" style="padding:0in;background-image:none;background-color:rgb(173,190,231);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><img height="32" width="32"></p></td><td height="10" style="padding:0in;background-image:none;background-color:rgb(173,190,231);background-repeat:repeat repeat">

<table width="100%" border="0" cellpadding="0" cellspacing="0"><thead><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><b><u><font face="Arial"><font color="#0000ff" style="font-size:10pt">Name</font></font></u></b></p>

</td><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><b><u><font face="Arial"><font color="#0000ff" style="font-size:10pt">Version</font></font></u></b></p></td>

</tr></thead><tbody><tr style="min-height:0.75pt"><td height="1" style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><img height="32" width="32"><b></b></p></td><td height="1" style="padding:0in;background-image:none;background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><img height="32" width="32"><b></b></p></td></tr><tr><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<font face="Arial"><font style="font-size:10pt">Power Supply.Slot.1</font></font></p></td><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<font face="Arial"><font style="font-size:10pt">07.2B.7D</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">Power Supply.Slot.2</font></font></p>

</td><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">07.2B.7D</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">Integrated Dell Remote Access Controller</font></font></p></td><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">1.37.35</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<font face="Arial"><font style="font-size:10pt">Lifecycle Controller 2, 1.0.8.42, A00</font></font></p></td><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">1.0.8.42</font></font></p>

</td></tr><tr><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">Enterprise UEFI Diagnostics, 4217A5, 4217.8</font></font></p>

</td><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">4217A5</font></font></p></td>

</tr><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">Dell OS Drivers Pack, 7.1.0.9, A00</font></font></p></td>

<td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">7.1.0.9</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">System CPLD</font></font></p></td><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">1.0.3</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<font face="Arial"><font style="font-size:10pt">Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:9A</font></font></p></td><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<font face="Arial"><font style="font-size:10pt">7.4.8</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<font face="Arial"><font style="font-size:10pt">Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:9B</font></font></p></td><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">7.4.8</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<span lang="DE"><font face="Arial"><font style="font-size:10pt">Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:98</font></font></span></p></td><td style="padding:0in;background-image:none;background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">7.4.8</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><span lang="DE"><font face="Arial"><font style="font-size:10pt">Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:99</font></font></span></p></td><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">7.4.8</font></font></p></td></tr><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt">

<font face="Arial"><font style="font-size:10pt">BIOS</font></font></p></td><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">1.6.0</font></font></p>

</td></tr><tr><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">PERC H710 Mini</font></font></p>

</td><td style="padding:0in;background-image:none;background-color:rgb(186,220,252);background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">21.1.0-0007</font></font></p>

</td></tr><tr><td style="padding:0in;background-image:none;background-repeat:repeat repeat"><p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">BP12G+ 0:1</font></font></p></td><td style="padding:0in;background-image:none;background-repeat:repeat repeat">

<p style="margin:0in 0in 0pt"><font face="Arial"><font style="font-size:10pt">1.00</font></font></p></td></tr></tbody></table></td><td height="10" style="padding:0in"><br></td></tr></tbody></table><span style="font-size:10.5pt;font-family:&#39;Museo For Dell&#39;"> </span><br>

<br><p><span style="color:rgb(31,73,125)">Team,</span></p><p><span style="color:rgb(31,73,125)"></span> </p><p><span style="color:rgb(31,73,125)">As per the DSET report,</span></p><p><span style="color:rgb(31,73,125)"></span> </p>

<p><span style="color:rgb(31,73,125)">Current iDRAC firmware is</span></p><p><span style="color:rgb(31,73,125)"></span> </p><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413ed35b19e14dd&amp;attid=0.1&amp;disp=emb&amp;zw&amp;atsh=1" height="58" width="1127"><span style="color:rgb(31,73,125)"></span></p>

<p><span style="color:rgb(31,73,125)"></span> </p><p><span style="color:rgb(31,73,125)">Network Firmware version is</span></p><p><span style="color:rgb(31,73,125)"></span> </p><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413ed35b19e14dd&amp;attid=0.2&amp;disp=emb&amp;zw&amp;atsh=1" height="42" width="1113"><span style="color:rgb(31,73,125)"></span></p>

<p><span style="color:rgb(31,73,125)"></span> </p><p><span style="color:rgb(31,73,125)">RAID controller firmware is</span></p><p><span style="color:rgb(31,73,125)"></span> </p><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=61fd3bf3c9&amp;view=att&amp;th=1413ed35b19e14dd&amp;attid=0.3&amp;disp=emb&amp;zw&amp;atsh=1" height="57" width="800"><span style="color:rgb(31,73,125)"></span></p>

<p><span style="color:rgb(31,73,125)"></span><br></p>Any clue to the above dmesg and syslog errors? Let me know if anyone needs additional information or any details of configuration files.<br><br></div><div>Regards,<br>
<br>
</div><div>Kaushal</div></div></div>