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<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Rick, </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Thanks for your interest in Oracle &amp;
Dell &#8211; you made the right vendors&#8217; choice. Most of our PowerEdge servers are
qualified to run Linux Advanced Server as well as Oracle9i&#8230; the issue you are running
into is that the PowerEdge 2600 is one of the few models that is not on the
list of supported servers for Linux 2.1 AS, and there is no firm date as to
when this will happen, probably in late spring of this year. We are constantly
working on ensuring that customers and Dell representatives exchange
information on which OS will be loaded on a server during the sales process, so
that we can sell you the right PowerEdge model for your intended usage. </span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Hopefully you are within 30 days of
purchase and if so, you should be able to return this server and purchase
instead a server that supports Linux Advanced Server 2.1, such as the PE2650 or
4600, which are the closest comparable models to the PE2600. Note that the
PE4600 is also qualified as an &#8220;Oracle9i Certified Configuration&#8221; where we
provide installation tools and joint support, 24x7, on the hardware, OS, and
warm transfer into Oracle support. Make sure your Dell representative adds the
Oracle &amp; OS SKU (part number) to the order if you choose this option. </span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Here are some links to help in your
research: </span></font><font color=black><span style='color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<ul style='mso-margin-top-alt:0in' type=disc>
 <li class=MsoNormal style='mso-list:l0 level1 lfo3;tab-stops:list .5in'><font
     size=3 color=black face="Times New Roman"><span style='font-size:12.0pt;
     color:black'><a
     href="http://www.dell.com/us/en/esg/topics/segtopic_servers_oraclemain.htm">http://www.dell.com/us/en/esg/topics/segtopic_servers_oraclemain.htm</a>
     for certified configurations. </span></font><font color=black><span
     style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo3;tab-stops:list .5in'><font
     size=3 color=black face="Times New Roman"><span style='font-size:12.0pt;
     color:black'><a
     href="http://www.dell.com/us/en/esg/topics/products_oracle9i_pedge_000_oracle9i_support.htm">http://www.dell.com/us/en/esg/topics/products_oracle9i_pedge_000_oracle9i_support.htm</a>
     for the support matrices to find more information on supported servers and
     storage options. </span></font><font color=black><span style='color:black;
     mso-color-alt:windowtext'><o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><span class=EmailStyle18><font size=2 color=black
face=Arial><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle18><font size=2 color=black
face=Arial><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'>Best regards, <o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle18><font size=2 color=black
face=Arial><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'>Nicolas Pujol<o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle18><font size=2 color=black
face=Arial><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>-----Original Message-----</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>From: Rick Root [mailto:rick.root@duke.edu]</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>Sent: Thursday, January 09, 2003 1:42 PM</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>To: linux-poweredge@exchange.dell.com</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>Subject: PowerEdge 2600 and Advanced Server</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>So, I've just gotten my new Dell PowerEdge 2600
server in, on which we</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>intend to run Oracle 9iR2 and RedHat Advanced Server
2.1... currently</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>we're running on an old Proliant 3000 so this will
be a nice upgrade.</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>&lt;SET RANT=&quot;ON&quot;&gt;</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>Turns out Dell won't provide me any support for RHAS
because the</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>machine is only certified for RH7.3 and 8.0.<span
style="mso-spacerun: yes">&nbsp; </span>$#@$ THAT!<span style="mso-spacerun:
yes">&nbsp; </span>If they</span></font><font size=2 color=black
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>really want to support Linux in the Enterprise, they
need to support</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>Enterprise versions of Linux.</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>&lt;SET RANT=&quot;OFF&quot;&gt;</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>Anyway, the megaraid driver that I downloaded from
Dell's web site</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>doesn't seem to do the trick... it loads the driver,
but when I go</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>through the installation process, it tells me there
are no drives attached.</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>I configured my RAID card so when I boot it says I
have two logical</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>drives (2 physicals in RAID-1 and 3 physicals in
RAID-5).<span style="mso-spacerun: yes">&nbsp; </span>But RHAS</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>doesn't see it.</span></font><font size=2
color=black face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>Anyone have any suggestions?</span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><span style="mso-spacerun: yes">&nbsp; </span>- Rick
Root</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'><span style="mso-spacerun: yes">&nbsp;&nbsp;&nbsp;
</span>Duke University</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><span class=EmailStyle18><font size=2 color=black
face=Arial><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><![if !supportEmptyParas]>&nbsp;<![endif]></span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

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