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<DIV><SPAN class=308261517-26082002><FONT face=Arial color=#0000ff 
size=2>Forwarding to the list...</FONT></SPAN></DIV>
<DIV><SPAN class=308261517-26082002><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
size=2>-----Original Message-----<BR><B>From:</B> Hardiman, Daniel J. 
[mailto:d.hardim@radium.ncsc.mil]<BR><B>Sent:</B> Monday, August 26, 2002 12:12 
PM<BR><B>To:</B> 'Jeremy_Sheard@Dell.com'<BR><B>Subject:</B> SUCCESS!!! RE: MEGA 
mega raid problems... :-)<BR><BR></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=092480617-26082002>Jeremy,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=092480617-26082002></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=092480617-26082002>I 
successfully flashed the firmware on my server today.&nbsp; I just wanted to 
thank you for your help.&nbsp; You seem to be very customer focused and are a 
definite credit to DELL.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=092480617-26082002></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=092480617-26082002>thanks 
again,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=092480617-26082002></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=092480617-26082002>Dan 
Hardiman</SPAN></FONT></DIV>
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    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> Hardiman, Daniel J. 
    [mailto:d.hardim@radium.ncsc.mil]<BR><B>Sent:</B> Friday, August 23, 2002 
    6:24 PM<BR><B>To:</B> 'Jeremy_Sheard@Dell.com'<BR><B>Subject:</B> RE: MEGA 
    mega raid problems... :-)<BR><BR></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=083301823-23082002>Jeremy,</SPAN></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=083301823-23082002></SPAN></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=083301823-23082002>We 
    don't have an anon. ftp server.&nbsp; The attachment was there but corrupt, 
    I suspect it got butchered on the way.&nbsp; I think what I'm going to do is 
    to try downloading it at home this weekend, after I have the files extracted 
    to floppies I'll try emailing&nbsp;what ever is on the floppies to myself 
    here at work.&nbsp; </SPAN></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=083301823-23082002></SPAN></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=083301823-23082002>I 
    feel like I'm running the "Dilbert Contractor/Vendor Obstacle Course" with 
    this one!&nbsp; :-D</SPAN></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=083301823-23082002></SPAN></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=083301823-23082002>Thanks for your help.</SPAN></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=083301823-23082002></SPAN></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=083301823-23082002>Dan</SPAN></FONT></DIV>
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      <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
      size=2>-----Original Message-----<BR><B>From:</B> Jeremy_Sheard@Dell.com 
      [mailto:Jeremy_Sheard@Dell.com]<BR><B>Sent:</B> Friday, August 23, 2002 
      7:09 PM<BR><B>To:</B> d.hardim@radium.ncsc.mil<BR><B>Subject:</B> RE: MEGA 
      mega raid problems... :-)<BR><BR></DIV></FONT>
      <DIV><SPAN class=142550623-23082002><FONT face=Arial color=#0000ff 
      size=2>I can try and send it to you...do you have an FTP Server I can 
      Upload the file to?</FONT></SPAN></DIV>
      <DIV><SPAN class=142550623-23082002><FONT face=Arial color=#0000ff 
      size=2></FONT></SPAN>&nbsp;</DIV>
      <DIV><SPAN class=142550623-23082002><FONT face=Arial color=#0000ff 
      size=2>Attached is the file.</FONT></SPAN></DIV>
      <DIV><SPAN class=142550623-23082002><FONT face=Arial color=#0000ff 
      size=2></FONT></SPAN>&nbsp;</DIV>
      <DIV><SPAN class=142550623-23082002><FONT face=Arial color=#0000ff 
      size=2></FONT></SPAN>&nbsp;</DIV>
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        <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
        size=2>-----Original Message-----<BR><B>From:</B> Hardiman, Daniel J. 
        [mailto:d.hardim@radium.ncsc.mil]<BR><B>Sent:</B> Friday, August 23, 
        2002 6:10 PM<BR><B>To:</B> 'Jeremy_Sheard@Dell.com'<BR><B>Subject:</B> 
        RE: MEGA mega raid problems... :-)<BR><BR></FONT></DIV>
        <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
        class=864320823-23082002>Jeremy,</SPAN></FONT></DIV>
        <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
        class=864320823-23082002></SPAN></FONT>&nbsp;</DIV>
        <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
        class=864320823-23082002>Ack... can't get there from here... I suspect 
        it's the port 1999... firewall wont let me out.&nbsp; Any chance you 
        could email the extracted files?</SPAN></FONT></DIV>
        <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
        class=864320823-23082002></SPAN></FONT>&nbsp;</DIV>
        <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
        class=864320823-23082002>Dan</SPAN></FONT></DIV>
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          <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
          size=2>-----Original Message-----<BR><B>From:</B> 
          Jeremy_Sheard@Dell.com [mailto:Jeremy_Sheard@Dell.com]<BR><B>Sent:</B> 
          Friday, August 23, 2002 6:59 PM<BR><B>To:</B> 
          d.hardim@radium.ncsc.mil<BR><B>Subject:</B> RE: MEGA mega raid 
          problems... :-)<BR><BR></DIV></FONT>
          <DIV>
          <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
          class=122375422-23082002></SPAN></FONT></DIV><FONT face=Tahoma 
          size=2><FONT face=Arial color=#0000ff></FONT></DIV>
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              <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
              class=599173922-23082002>Dan,</SPAN></FONT></DIV>
              <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
              class=599173922-23082002></SPAN></FONT>&nbsp;</DIV>
              <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
              class=599173922-23082002>Let me know if you still can't get it 
              working.&nbsp; .</SPAN></FONT></DIV>
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                <DIV class=OutlookMessageHeader dir=ltr align=left><FONT 
                face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> 
                Sheard, Jeremy <BR><B>Sent:</B> Friday, August 23, 2002 5:20 
                PM<BR><B>To:</B> 'Hardiman, Daniel J.'<BR><B>Subject:</B> RE: 
                MEGA mega raid problems... :-)<BR><BR></FONT></DIV>
                <DIV><SPAN class=778431822-23082002><FONT face=Arial 
                color=#0000ff size=2>Dan,</FONT></SPAN></DIV>
                <DIV><SPAN class=778431822-23082002><FONT face=Arial 
                color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                <DIV><SPAN class=778431822-23082002><FONT face=Arial 
                color=#0000ff size=2>I just went and downloaded it from the 
                website and I had no problems creating the floppy disk.&nbsp; 
                Not sure why you are getting this error.&nbsp; Try either 
                formatting the floppy&nbsp;you are using or try another 
                floppy.</FONT></SPAN></DIV>
                <DIV><SPAN class=778431822-23082002><FONT face=Arial 
                color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                <DIV><SPAN class=778431822-23082002><FONT face=Arial 
                color=#0000ff size=2>Jeremy</FONT></SPAN></DIV>
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                  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT 
                  face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> 
                  Hardiman, Daniel J. 
                  [mailto:d.hardim@radium.ncsc.mil]<BR><B>Sent:</B> Friday, 
                  August 23, 2002 5:10 PM<BR><B>To:</B> 
                  'Jeremy_Sheard@Dell.com'<BR><B>Subject:</B> RE: MEGA mega raid 
                  problems... :-)<BR><BR></FONT></DIV>
                  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                  class=255060122-23082002>Jeremy,</SPAN></FONT></DIV>
                  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                  class=255060122-23082002></SPAN></FONT>&nbsp;</DIV>
                  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                  class=255060122-23082002>Oooops, that message wasn't very 
                  clear.&nbsp; I wasn't able to update the firmware. The <FONT 
                  color=#ff0000>p2sc313.exe file bombs during the extraction 
                  process when it it's trying to create the floppies...&nbsp; I 
                  attached a copy of the error 
                  screen...</FONT></SPAN></FONT></DIV>
                  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                  class=255060122-23082002></SPAN></FONT>&nbsp;</DIV>
                  <DIV><FONT face=Arial color=#ff0000 size=2><SPAN 
                  class=255060122-23082002>thanks,</SPAN></FONT></DIV>
                  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                  class=255060122-23082002></SPAN></FONT>&nbsp;</DIV>
                  <DIV><FONT face=Arial color=#ff0000 size=2><SPAN 
                  class=255060122-23082002>Dan Hardiman</SPAN></FONT></DIV>
                  <DIV><FONT face=Tahoma></FONT>&nbsp;</DIV>
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                    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT 
                    face=Tahoma><FONT size=2><SPAN 
                    class=255060122-23082002></SPAN></FONT></FONT>&nbsp;</DIV>
                    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT 
                    face=Tahoma><FONT size=2><SPAN 
                    class=255060122-23082002>&nbsp;</SPAN>-----Original 
                    Message-----<BR><B>From:</B> Jeremy_Sheard@Dell.com 
                    [mailto:Jeremy_Sheard@Dell.com]<BR><B>Sent:</B> Friday, 
                    August 23, 2002 5:57 PM<BR><B>To:</B> 
                    d.hardim@radium.ncsc.mil<BR><B>Subject:</B> RE: MEGA mega 
                    raid problems... :-)<BR><BR></DIV></FONT></FONT>
                    <DIV><SPAN class=584164921-23082002><FONT face=Arial 
                    color=#0000ff size=2>huh?&nbsp; Do you have the Firmware 
                    flashed to 3.13 now on the PERC2/SC?&nbsp; How are you 
                    installing RH Linux 7.1?&nbsp; i.e.&nbsp; Text, Expert, 
                    Basic, etc..</FONT></SPAN></DIV>
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                      <DIV class=OutlookMessageHeader dir=ltr align=left><FONT 
                      face=Tahoma size=2>-----Original 
                      Message-----<BR><B>From:</B> Hardiman, Daniel J. 
                      [mailto:d.hardim@radium.ncsc.mil]<BR><B>Sent:</B> Friday, 
                      August 23, 2002 4:51 PM<BR><B>To:</B> 
                      'Jeremy_Sheard@Dell.com'<BR><B>Subject:</B> RE: MEGA mega 
                      raid problems... :-)<BR><BR></FONT></DIV>
                      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                      class=608534921-23082002>Jeremy,</SPAN></FONT></DIV>
                      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                      class=608534921-23082002></SPAN></FONT>&nbsp;</DIV>
                      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                      class=608534921-23082002>There seems to be a bug in the 
                      install process, it's looking for temporary files that 
                      don't exist.</SPAN></FONT></DIV>
                      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                      class=608534921-23082002></SPAN></FONT>&nbsp;</DIV>
                      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                      class=608534921-23082002>Dan Hardiman</SPAN></FONT></DIV>
                      <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
                        <DIV class=OutlookMessageHeader dir=ltr align=left><FONT 
                        face=Tahoma size=2>-----Original 
                        Message-----<BR><B>From:</B> Jeremy_Sheard@Dell.com 
                        [mailto:Jeremy_Sheard@Dell.com]<BR><B>Sent:</B> Friday, 
                        August 23, 2002 5:16 PM<BR><B>To:</B> 
                        d.hardim@radium.ncsc.mil<BR><B>Subject:</B> RE: MEGA 
                        mega raid problems... :-)<BR><BR></DIV></FONT>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2>Dan</FONT></SPAN></DIV>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2>Here is the direct URL for the 
                        firmware.&nbsp; This should resolve your 
                        issue.</FONT></SPAN></DIV>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2><A 
                        href="http://support.dell.com/us/en/filelib/download/index.asp?fileid=r15116">http://support.dell.com/us/en/filelib/download/index.asp?fileid=r15116</A></FONT></SPAN></DIV>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                        <DIV><SPAN class=209291521-23082002><FONT face=Arial 
                        color=#0000ff size=2>Jeremy</FONT></SPAN></DIV>
                        <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
                          <DIV class=OutlookMessageHeader dir=ltr 
                          align=left><FONT face=Tahoma size=2>-----Original 
                          Message-----<BR><B>From:</B> Hardiman, Daniel J. 
                          [mailto:d.hardim@radium.ncsc.mil]<BR><B>Sent:</B> 
                          Friday, August 23, 2002 4:14 PM<BR><B>To:</B> 
                          'Jeremy_Sheard@dell.com'<BR><B>Subject:</B> RE: MEGA 
                          mega raid problems... :-)<BR><BR></FONT></DIV>
                          <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
                          class=523591221-23082002>oops...yes you were correct 
                          the firmware is only at 3.0 not 
                          3.1.3</SPAN></FONT></DIV>
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                            <DIV class=OutlookMessageHeader dir=ltr 
                            align=left><FONT face=Tahoma size=2>-----Original 
                            Message-----<BR><B>From:</B> Jeremy_Sheard@dell.com 
                            [mailto:Jeremy_Sheard@dell.com]<BR><B>Sent:</B> 
                            Friday, August 23, 2002 4:51 PM<BR><B>To:</B> 
                            hardimandan@yahoo.com<BR><B>Cc:</B> 
                            linux-megaraid-devel@dell.com<BR><B>Subject:</B> RE: 
                            MEGA mega raid problems... :-)<BR><BR></DIV></FONT>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2>Dan,</FONT></SPAN></DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2>The Firmware on the PERC2/SC 
                            _MUST_ be a 3.13.&nbsp; If you are at v. 3.00 it 
                            will not install.&nbsp; You can download the 
                            firmware from our website.&nbsp; The filename 
                            is:&nbsp; <FONT 
                            color=#ff0000>p2sc313.exe</FONT></FONT></SPAN></DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#ff0000 size=2></FONT></SPAN>&nbsp;</DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2>Also, the Logical Drive Array 
                            you confiugred on the PERC2/SC, make sure have 
                            "Initialized" the Array as well before installing RH 
                            Linux.</FONT></SPAN></DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2>Thanks,</FONT></SPAN></DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2>Jeremy 
                            Sheard</FONT></SPAN></DIV>
                            <DIV><SPAN class=873574820-23082002><FONT face=Arial 
                            color=#0000ff size=2>DELL Server 
                            Support</FONT></SPAN></DIV>
                            <BLOCKQUOTE>
                              <DIV class=OutlookMessageHeader dir=ltr 
                              align=left><FONT face=Tahoma size=2>-----Original 
                              Message-----<BR><B>From:</B> Dan Hardiman 
                              [mailto:hardimandan@yahoo.com]<BR><B>Sent:</B> 
                              Friday, August 23, 2002 3:47 PM<BR><B>To:</B> 
                              linux-megaraid-devel@exchange.dell.com<BR><B>Subject:</B> 
                              MEGA mega raid problems... 
:-)<BR><BR></FONT></DIV>
                              <DIV><FONT size=2>Folks,</FONT></DIV>
                              <DIV>&nbsp;</DIV>
                              <DIV><FONT size=2>I'm trying to install RedHat 7.1 
                              on a DELL 6300 which has a PERC 2/SC controller 
                              installed.&nbsp; I had no problems getting 7.1 
                              installed on the single internal SCSI drive but I 
                              can not for the life of me get LINUX to see the 
                              the RAID.&nbsp; Does anyone know what driver I 
                              should be using with this build of LINUX?&nbsp; 
                              </FONT></DIV>
                              <DIV>&nbsp;</DIV>
                              <DIV><FONT size=2>Here is the error I'm 
                              getting:</FONT></DIV>
                              <DIV>&nbsp;</DIV>
                              <DIV><FONT size=2>megaraid: v1.14g (Release Date: 
                              Feb 5, 2001; 11:42)</FONT></DIV>
                              <DIV><FONT size=2>Unable to handle kernel NULL 
                              pointer dereference at virtual address 
                              000002cc</FONT></DIV>
                              <DIV>&nbsp;</DIV>
                              <DIV><FONT size=2>Any help/input would be greatly 
                              appreciated.&nbsp; Please cc: <A 
                              href="mailto:hardimandan@yahoo.com">hardimandan@yahoo.com</A></FONT></DIV>
                              <DIV>&nbsp;</DIV>
                              <DIV>&nbsp;</DIV>
                              <DIV><FONT size=2>Dan</FONT><FONT size=2>&nbsp; 
                              -on the Chesapeake</FONT></DIV>
                              <P><BR>
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