[Linux-PowerEdge] OpenManage datamgrd segfault

Raymond Clotfelter ray at ksu.edu
Fri Jan 7 08:18:29 CST 2022


Yes, I'm aware Dell doesn't officially support Debian, I was hoping
someone in the community had some experience with this error and could
point me to a fix. FWIW, the segfault is occurring in ld-2.xx.so,
where xx is dependent upon which Debian version I'm running, so seems
to be related to libc, in case that rings any bells with anyone.

Thanks.

-- ray

Raymond Clotfelter, IT Director
Carl R. Ice College of Engineering
Kansas State University
ray at ksu.edu        (785) 532-3017
0012 Seaton Hall   920 N. 17th St.

On Fri, Jan 7, 2022 at 5:28 AM Sapra, Puneet <Puneet.Sapra at dell.com> wrote:
>
> This email originated from outside of K-State.
>
>
> Hello Raymond Clotfelter,
>
> Thank you for reaching out to us.
>
> The OpenManage Server Administrator (OMSA) does not support Debian OS officially. Could you please try with other Linux OS that OMSA supports.
> For more details, you can refer OMSA support matrix guide with the following link: https://www.dell.com/support/manuals/en-us/openmanage-server-administrator-v10.2.0.0/om_10.2_sw_sm_pub/introduction?guid=guid-c6a7ccaa-cfef-4a63-9df7-a583974a7ee5&lang=en-us
>
> Thanks and Regards,
> Puneet Sapra - Dell EMC
>
>
> Internal Use - Confidential
>
> -----Original Message-----
> From: Linux-PowerEdge <linux-poweredge-bounces at dell.com> On Behalf Of linux-poweredge-request at dell.com
> Sent: Wednesday, December 29, 2021 11:30 PM
> To: linux-poweredge at dell.com
> Subject: Linux-PowerEdge Digest, Vol 198, Issue 2
>
> Send Linux-PowerEdge mailing list submissions to
>         linux-poweredge at dell.com
>
> To subscribe or unsubscribe via the World Wide Web, visit
>         https://lists.us.dell.com/mailman/listinfo/linux-poweredge
> or, via email, send a message with subject or body 'help' to
>         linux-poweredge-request at dell.com
>
> You can reach the person managing the list at
>         linux-poweredge-owner at dell.com
>
> When replying, please edit your Subject line so it is more specific than "Re: Contents of Linux-PowerEdge digest..."
>
>
> Today's Topics:
>
>    1.  OpenManage datamgrd segfault (Raymond Clotfelter)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 29 Dec 2021 07:16:16 -0600
> From: Raymond Clotfelter <ray at ksu.edu>
> To: linux-poweredge at lists.us.dell.com
> Subject: [Linux-PowerEdge] OpenManage datamgrd segfault
> Message-ID:
>         <CAPvuuS61tz_UtPrcAvfZmnHZjQkgzSwjHr5_e1N0ZEe9=WiOGQ at mail.gmail.com>
> Content-Type: text/plain; charset="UTF-8"
>
> I have 2 new R640 PowerEdges that cannot start dsm_sa_datamgrd, they simply segfault. I have tried Debian 10 and 11, I have tried OpenManage 9.4, 9.5, 10.1 and 10.2. Same behavior on each. I also put Windows 2019 on one of the servers and tried OM 9.5, and it worked fine. I have another PowerEdge R640 that was on Debian 10 and was recently upgraded to Debian 11, and it has no issues running OM 9.4 or 9.5.
>
> The new servers have NVMe storage, whereas the older one does not, I suspect that might be the issue.
>
> Below is my journalctl from a failed startup:
>
> Dec 29 07:04:35 yorkshire systemd[1]: Starting Systems Management Data Engine...
> ?? Subject: A start job for unit dsm_sa_datamgrd.service has begun execution ?? Defined-By: systemd ?? Support: https://www.debian.org/support ??
> ?? A start job for unit dsm_sa_datamgrd.service has begun execution.
> ??
> ?? The job identifier is 84260.
> Dec 29 07:04:48 yorkshire kernel: dsm_sa_datamgrd[452461]: segfault at 31f ip 00007f170cf31d21 sp 00007ffe378612f0 error 4 in ld-2.33.so[7f170cf1d000+24000] Dec 29 07:04:48 yorkshire kernel: Code: 00 48 8d 3d f1 bc 01 00 ff 15
> d3 c2 01 00 e9 3e fa ff ff 66 0f 1f 44 00 00 55 48 89 fd 48 8d 3d ad bc 01 00 ff 15 af c2 01 00 <80> bd 1f 03 00 00 00> Dec 29 07:04:48 yorkshire systemd[1]: dsm_sa_datamgrd.service: Control process exited, code=exited, status=255/EXCEPTION ?? Subject: Unit process exited ?? Defined-By: systemd ?? Support: https://www.debian.org/support ??
> ?? An ExecStart= process belonging to unit dsm_sa_datamgrd.service has exited.
> ??
> ?? The process' exit code is 'exited' and its exit status is 255.
> Dec 29 07:04:48 yorkshire systemd[1]: dsm_sa_datamgrd.service: Failed with result 'exit-code'.
> ?? Subject: Unit failed
> ?? Defined-By: systemd
> ?? Support: https://www.debian.org/support ??
> ?? The unit dsm_sa_datamgrd.service has entered the 'failed' state with result 'exit-code'.
> Dec 29 07:04:48 yorkshire systemd[1]: Failed to start Systems Management Data Engine.
> ?? Subject: A start job for unit dsm_sa_datamgrd.service has failed ?? Defined-By: systemd ?? Support: https://www.debian.org/support ??
> ?? A start job for unit dsm_sa_datamgrd.service has finished with a failure.
> ??
> ?? The job identifier is 84260 and the job result is failed.
> Dec 29 07:04:48 yorkshire systemd[1]: dsm_sa_datamgrd.service:
> Consumed 2.499s CPU time.
> ?? Subject: Resources consumed by unit runtime ?? Defined-By: systemd ?? Support: https://www.debian.org/support ??
> ?? The unit dsm_sa_datamgrd.service completed and consumed the indicated resources.
>
> Any thoughts are appreciated.
>
> -- ray
>
> Raymond Clotfelter, IT Director
> Carl R. Ice College of Engineering
> Kansas State University
> ray at ksu.edu        (785) 532-3017
> 0012 Seaton Hall   920 N. 17th St.
>
>
>
> ------------------------------
>
> Subject: Digest Footer
>
> _______________________________________________
> Linux-PowerEdge mailing list
> Linux-PowerEdge at dell.com
> https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>
> ------------------------------
>
> End of Linux-PowerEdge Digest, Vol 198, Issue 2
> ***********************************************



More information about the Linux-PowerEdge mailing list