[Linux-PowerEdge] BIOS update fails on Dell PowerEdge R720xd

Mauricio Tavares raubvogel at gmail.com
Thu Nov 7 19:35:13 CST 2019


On Thu, Nov 7, 2019 at 2:38 PM R S <rene.shuster at bcsemail.org> wrote:
>
> Most likely a DSU issue. The new BIOS installs fine on a R720xd using the iDRAC's built-in FW updater.
>
      Probably some issue on the script itself. Look at the thread
with my idrac issues for how to expand the package into a directory
with the scripts and files. Then run the script as

bash -x spsetup.sh

and see what happens before it goes boink.

> On Thu, Nov 7, 2019 at 11:05 AM Kienker, Fred <fkienker at at4b.com> wrote:
>>
>> We have numerous Dell PowerEdge R620’s each with CentOS release 7.7.1908 (Core) Kernel 3.10.0-1062.4.1.el7.x86_64.
>>
>> On all of them, updating the BIOS using the downloaded Dell update package or using DSU the update fails with the following message:
>>
>>
>>
>> Server BIOS 12G
>>
>>
>>
>> The version of this Update Package is newer than the currently installed version.
>>
>> Software application name: BIOS
>>
>> Package version: 2.8.0
>>
>> Installed version: 2.7.0
>>
>>
>>
>>
>>
>> Executing update...
>>
>> WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS IN PROGRESS.
>>
>> THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
>>
>> terminate called after throwing an instance of 'unsigned char'
>>
>> /opt/dell/updatepackage/BIOS_WJ5N7_LN_2.8.0.BIN-1058.ZxQDQl/spsetup.sh: line 1392:  1827 Aborted                 $cmd "$@"
>>
>> .
>>
>> The update failed to complete
>>
>> BIOS_WJ5N7_LN_2.8.0 could not be installed
>>
>> Done! Please run 'dsu --inventory' to check the inventory
>>
>> Exiting DSU!
>>
>>
>>
>> Please advise on how to get around this issue.
>>
>>
>>
>> Best regards,
>>
>> Fred
>>
>> Fred Kienker
>> fkienker at at4b.com
>> P: 770.518.6166
>>
>> AT4B
>> 5261 Sunset Trail
>> Marietta, GA 30068
>>
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>>
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>>
>>
>>
>>
>>
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>
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