[Linux-PowerEdge] Integrated dual SD card module

Stefan M. Radman smr at kmi.com
Wed Dec 11 16:17:25 CST 2019


Of course, IDSDM firmware 1.11 resolved the issue and brought the SD cards back online.

- Resolved defect where IDSDM marks SD cards as "missing" or "failed" due to IDSDM boot up issue

Michael, Madeleine, Rene, you made my day!

Thanks a lot for the hints.

Stefan

On Dec 11, 2019, at 21:41, R S <rene.shuster at bcsemail.org<mailto:rene.shuster at bcsemail.org>> wrote:

Well there you go. Apparently 1.11 is out for a week now and it might fix your issue since you wrote the IDSDM is recognized in iDRACm but the SDcards are reported missing/not listed.

Fixes:
- Resolved defect where IDSDM marks SD cards as "missing" or "failed" due to IDSDM boot up issue
- Corrected potential loss of log data due to IDSDM reset or sudden power loss

On Wed, Dec 11, 2019 at 3:07 PM <Michael.Stumpf at dell.com<mailto:Michael.Stumpf at dell.com>> wrote:
Internal Use - Confidential

+Madeline

Is there a support ticket?  We should push this through the official process.  (else the same debug will have to be repeated).


  *   Go to f2 BIOS menu, Integrated Devices, and scroll down a little.  I believe there are 2-3 options that appear as "Integrated Dual SD Module" if the IDSDM is present & detected.  In the failing system, are these seen?
  *   Can you try manually upgrading/downgrading the IDSDM firmware?  I see a newer version listed:
        *   http://poweredgec.dell.com/latest_poweredge-13g.html#R630%20Firmware<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpoweredgec.dell.com%2Flatest_poweredge-13g.html%23R630%2520Firmware&data=02%7C01%7Csmr%40kmi.com%7Ca3f6688343fa4d0d4c4d08d77e7aa64a%7Cc2283768b8d34e008f3d85b1b4f03b33%7C0%7C0%7C637116937555307373&sdata=h4bvWe%2B7FBc4c85D%2BwtQNys0ZFQrbWMDVdAIXMhCzkI%3D&reserved=0>
        *   click "v1.11" to go to the main dell support site download page, where you can enter "dual sd" and download old versions.





  Michael Stumpf
  Storage, Embedded Management
  Dell EMC | PowerEdge Portfolio Sys Engr

From: R S <rene.shuster at bcsemail.org<mailto:rene.shuster at bcsemail.org>>
Sent: Wednesday, December 11, 2019 9:27 AM
To: Patel, Rajeshkumar
Cc: smr at kmi.com<mailto:smr at kmi.com>; Ben.Emerson at dbsantasalo.com<mailto:Ben.Emerson at dbsantasalo.com>; Stumpf, Michael; pbrunnen at bccglobal.com<mailto:pbrunnen at bccglobal.com>; linux-poweredge-Lists
Subject: Re: [Linux-PowerEdge] Integrated dual SD card module


[EXTERNAL EMAIL]
In BIOS/Legacy mode you might want to check if the SDcard is still prioritized over the internal HDD in the HDD Boot Sequence.

On Wed, Dec 11, 2019 at 12:01 AM <Rajesh.Z.Patel at dell.com<mailto:Rajesh.Z.Patel at dell.com>> wrote:
Michael,
Could you help here?

-Rajesh

From: linux-poweredge-bounces-Lists <linux-poweredge-bounces at lists.us.dell.com<mailto:linux-poweredge-bounces at lists.us.dell.com>> On Behalf Of Stefan M. Radman
Sent: Wednesday, December 11, 2019 4:50 AM
To: Emerson, Ben
Cc: Peter Brunnengraeber; linux-poweredge-Lists
Subject: Re: [Linux-PowerEdge] Integrated dual SD card module


[EXTERNAL EMAIL]
Hi Ben,

No, it was always in BIOS boot mode but neither BIOS nor UEFI "see" any SD cards on the USB bus.

Stefan

On Nov 23, 2019, at 22:57, Emerson, Ben <Ben.Emerson at dbsantasalo.com<mailto:Ben.Emerson at dbsantasalo.com>> wrote:

Is your UEFI boot option still enabled?

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________________________________
From: Linux-PowerEdge <linux-poweredge-bounces at dell.com<mailto:linux-poweredge-bounces at dell.com>> on behalf of Peter Brunnengraeber <pbrunnen at bccglobal.com<mailto:pbrunnen at bccglobal.com>>
Sent: Saturday, November 23, 2019 7:18:48 PM
To: Stefan M. Radman <smr at kmi.com<mailto:smr at kmi.com>>
Cc: linux-poweredge at dell.com<mailto:linux-poweredge at dell.com> <linux-poweredge at dell.com<mailto:linux-poweredge at dell.com>>
Subject: Re: [Linux-PowerEdge] Integrated dual SD card module


[EXTERNAL EMAIL]

Hello Stefan,
  I haven't run across that particular scenario, but I have seen strange behaviors with the SD modules before. Out of curiosity, have you tried disconnecting all power to the chassis for +30sec to see if a BCM reset helps?  If not, try this and then check the boot options in the BIOS.

Good luck!

-With kind regards,
 Peter Brunnengräber

----- Original Message -----
Date: Sat, 23 Nov 2019 17:55:48 +0000
From: "Stefan M. Radman" <smr at kmi.com<mailto:smr at kmi.com>>
To: "<linux-poweredge at dell.com<mailto:linux-poweredge at dell.com>>" <linux-poweredge at dell.com<mailto:linux-poweredge at dell.com>>
Subject: [Linux-PowerEdge] Integrated dual SD card module
Message-ID: <899EA8E7-EFB4-4EB4-A3AF-E2DC4E0840F7 at kmi.com<mailto:899EA8E7-EFB4-4EB4-A3AF-E2DC4E0840F7 at kmi.com>>
Content-Type: text/plain; charset="us-ascii"


[EXTERNAL EMAIL]

Recently I updated the firmware on an R630 through the life cycle controller, including the firmware of the IDSDM.

Since the update, the SD cards no longer show up as a boot option and the host no longer boots the ESXi installed on them.

The server firmware is fully up to date, the iDRAC show the IDSDM firmware version (1.7) and two healthy SD cards but the host does not see them on the bus.

BIOS 2.10.5
iDRAC & LCC 2.70.70.70
IDSDM 1.7

I have already tried re-installing the IDSDM firmware (through LCC) but that didn't help.
DSU shows the IDSDM in the inventory but Dell support live image does not show any USB storage.

Does anyone have a hint for me?

Thanks

Stefan



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