[Linux-PowerEdge] dsu "warning: inventory collector returned with partial failure"

Ben Argyle Ben.Argyle at uis.cam.ac.uk
Thu Mar 22 04:38:06 CDT 2018


Aha, that's very interesting!  Thank you very much.  I've added the following to my /etc/multipath.conf files:

blacklist {
    wwid LOCAL_SCSI_DISK_HERE
    devnode "^(ram|raw|loop|fd|md|dm-|sr|scd|st)[0-9]*"
    devnode "^hd[a-z]"
    devnode "^cciss!c[0-9]d[0-9]*[p[0-9]*]"
    devnode "^asm/*"
    devnode "ofsctl"

    device {
                vendor "iDRAC"
                product "scrtch"
    }
    device {
                vendor  "DELL"
                product "IDSDM"
    }
    device {
                vendor "iDRAC"
                product "MAS022"
    }
    device {
                vendor "iDRAC"
                product "SECUPD"
   }
}

I've reloaded multipathd and run dsu and get this from /var/log/messages:

Mar 22 09:19:09 server1 yum[206152]: Erased: dsucatalog-18.03.00-JXMYH.noarch
Mar 22 09:19:14 server1 yum[206167]: Installed: dsucatalog-18.03.00-JXMYH.noarch
Mar 22 09:19:44 server1 kernel: usb 1-14.1.2: new high-speed USB device number 12 using xhci_hcd
Mar 22 09:19:44 server1 kernel: usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
Mar 22 09:19:44 server1 kernel: usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
Mar 22 09:19:44 server1 kernel: usb 1-14.1.2: Product: Mass Storage Function
Mar 22 09:19:44 server1 kernel: usb 1-14.1.2: Manufacturer: Avocent
Mar 22 09:19:44 server1 kernel: usb 1-14.1.2: SerialNumber: 20151118-0
Mar 22 09:19:44 server1 kernel: usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
Mar 22 09:19:44 server1 kernel: scsi host22: usb-storage 1-14.1.2:1.0
Mar 22 09:19:45 server1 kernel: scsi 22:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
Mar 22 09:19:45 server1 kernel: sd 22:0:0:0: Attached scsi generic sg13 type 0
Mar 22 09:19:45 server1 kernel: sd 22:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
Mar 22 09:19:45 server1 kernel: sd 22:0:0:0: [sdn] Write Protect is off       
Mar 22 09:19:45 server1 kernel: sd 22:0:0:0: [sdn] No Caching mode page found 
Mar 22 09:19:45 server1 kernel: sd 22:0:0:0: [sdn] Assuming drive cache: write through
Mar 22 09:19:45 server1 kernel: sdn:                                          
Mar 22 09:19:45 server1 multipathd: sdn: add path (uevent)                    
Mar 22 09:19:45 server1 kernel: sd 22:0:0:0: [sdn] Attached SCSI removable disk
Mar 22 09:20:01 server1 kernel: usb 1-14.1.2: USB disconnect, device number 12
Mar 22 09:20:01 server1 multipathd: sdn: remove path (uevent)                 
Mar 22 09:20:01 server1 multipathd: sdn: path already removed 
Mar 22 09:20:06 server1 kernel: usb 1-14.1.2: new high-speed USB device number 13 using xhci_hcd
Mar 22 09:20:06 server1 kernel: usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
Mar 22 09:20:06 server1 kernel: usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
Mar 22 09:20:06 server1 kernel: usb 1-14.1.2: Product: Mass Storage Function
Mar 22 09:20:06 server1 kernel: usb 1-14.1.2: Manufacturer: Avocent
Mar 22 09:20:06 server1 kernel: usb 1-14.1.2: SerialNumber: 20151118-0
Mar 22 09:20:06 server1 kernel: usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
Mar 22 09:20:06 server1 kernel: scsi host23: usb-storage 1-14.1.2:1.0
Mar 22 09:20:07 server1 kernel: scsi 23:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
Mar 22 09:20:07 server1 kernel: sd 23:0:0:0: Attached scsi generic sg13 type 0
Mar 22 09:20:07 server1 kernel: sd 23:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
Mar 22 09:20:07 server1 kernel: sd 23:0:0:0: [sdn] Write Protect is off
Mar 22 09:20:07 server1 kernel: sd 23:0:0:0: [sdn] No Caching mode page found
Mar 22 09:20:07 server1 kernel: sd 23:0:0:0: [sdn] Assuming drive cache: write through
Mar 22 09:20:07 server1 kernel: sdn:
Mar 22 09:20:08 server1 kernel: sd 23:0:0:0: [sdn] Attached SCSI removable disk
Mar 22 09:20:08 server1 multipathd: sdn: add path (uevent)
Mar 22 09:20:22 server1 kernel: usb 1-14.1.2: USB disconnect, device number 13
Mar 22 09:20:22 server1 multipathd: sdn: remove path (uevent)
Mar 22 09:20:22 server1 multipathd: sdn: path already removed
Mar 22 09:20:48 server1 BROADCOM[211986]: ERROR       No Broadcom Interfaces to Manage on the hostn
Mar 22 09:20:48 server1 BROADCOM[211986]: ERROR       InitInternalData(): read configuration failed(21)

Which, along with a lack of "warning: Inventory collector returned with partial failure." seems to indicate it has done the job.  Thank you!

Ben

> -----Original Message-----
> From: Linux-PowerEdge [mailto:linux-poweredge-bounces at dell.com] On
> Behalf Of Klaas Demter
> Sent: 22 March 2018 07:12
> To: linux-poweredge at dell.com
> Subject: Re: [Linux-PowerEdge] dsu "warning: inventory collector returned
> with partial failure"
> 
> I've seen this in rhv environments due to multipathd:
> https://bugzilla.redhat.com/show_bug.cgi?id=1380272
> 
> Greetings
> Klas
> 
> 2018-03-21 17:11 GMT+01:00 Ben Argyle <Ben.Argyle at uis.cam.ac.uk>:
> > I've got a Dell PowerEdge R640 running RHEL7, and dsu 1.5.2 with OMSA 9.1.0. Currently it's running BIOS 1.3.7 and iDRAC 3.15.17.15.  Whenever I run dsu it takes forever at the point of "Getting System Inventory" and then returns a warning about partial failure of the inventory collector:
> >
> > # dsu
> > DELL EMC System Update 1.5.2
> > Copyright (C) 2014 DELL EMC Proprietary.
> > Verifying catalog installation ...
> > Installing catalog from repository ...
> > Fetching dsucatalog ...
> > Reading the catalog ...
> > Verifying inventory collector installation ...
> > Getting System Inventory ...
> > warning: Inventory collector returned with partial failure.
> > Determining Applicable Updates ...
> > [...]
> >
> > I have a number of SAN volumes mounted via multipath which pushes the /dev/sdX count up to /dev/sdm.  As a result dsu appears to be using /dev/sdn, and failing?
> >
> > [  159.136885] usbcore: registered new interface driver usb-storage
> > [  160.309198] usb 1-14.1.2: new high-speed USB device number 7 using xhci_hcd
> > [  160.402955] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> > [  160.410079] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> > [  160.417626] usb 1-14.1.2: Product: Mass Storage Function
> > [  160.422927] usb 1-14.1.2: Manufacturer: Avocent
> > [  160.427447] usb 1-14.1.2: SerialNumber: 20151118-0
> > [  160.434500] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> > [  160.441146] scsi host17: usb-storage 1-14.1.2:1.0
> > [  160.455466] usbcore: registered new interface driver uas
> > [  161.447799] scsi 17:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> > [  161.456713] sd 17:0:0:0: Attached scsi generic sg13 type 0
> > [  161.459630] sd 17:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> > [  161.568376] sd 17:0:0:0: [sdn] Write Protect is off
> > [  161.573253] sd 17:0:0:0: [sdn] Mode Sense: 23 00 00 00
> > [  161.678233] sd 17:0:0:0: [sdn] No Caching mode page found
> > [  161.683628] sd 17:0:0:0: [sdn] Assuming drive cache: write through
> > [  161.908615]  sdn:
> > [  162.127065] sd 17:0:0:0: [sdn] Attached SCSI removable disk
> > [  225.315409] sdn: detected capacity change from 1081344 to 0
> > [  225.526001] usb 1-14.1.2: USB disconnect, device number 7
> > [  227.223577] usb 1-14.1.2: new high-speed USB device number 8 using xhci_hcd
> > [  227.317374] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> > [  227.324494] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> > [  227.332040] usb 1-14.1.2: Product: Mass Storage Function
> > [  227.337339] usb 1-14.1.2: Manufacturer: Avocent
> > [  227.341862] usb 1-14.1.2: SerialNumber: 20151118-0
> > [  227.348973] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> > [  227.355628] scsi host18: usb-storage 1-14.1.2:1.0
> > [  228.362961] scsi 18:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> > [  228.372025] sd 18:0:0:0: Attached scsi generic sg13 type 0
> > [  228.376157] sd 18:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> > [  228.486353] sd 18:0:0:0: [sdn] Write Protect is off
> > [  228.491226] sd 18:0:0:0: [sdn] Mode Sense: 23 00 00 00
> > [  228.596277] sd 18:0:0:0: [sdn] No Caching mode page found
> > [  228.601666] sd 18:0:0:0: [sdn] Assuming drive cache: write through
> > [  228.846488]  sdn:
> > [  229.064826] sd 18:0:0:0: [sdn] Attached SCSI removable disk
> > [  292.696207] usb 1-14.1.2: USB disconnect, device number 8
> > [  294.394315] usb 1-14.1.2: new high-speed USB device number 9 using xhci_hcd
> > [  294.488047] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> > [  294.495166] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> > [  294.502713] usb 1-14.1.2: Product: Mass Storage Function
> > [  294.508012] usb 1-14.1.2: Manufacturer: Avocent
> > [  294.512534] usb 1-14.1.2: SerialNumber: 20151118-0
> > [  294.519792] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> > [  294.526443] scsi host19: usb-storage 1-14.1.2:1.0
> > [  295.531909] scsi 19:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> > [  295.540809] sd 19:0:0:0: Attached scsi generic sg13 type 0
> > [  295.543757] sd 19:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> > [  295.653440] sd 19:0:0:0: [sdn] Write Protect is off
> > [  295.658322] sd 19:0:0:0: [sdn] Mode Sense: 23 00 00 00
> > [  295.763510] sd 19:0:0:0: [sdn] No Caching mode page found
> > [  295.768897] sd 19:0:0:0: [sdn] Assuming drive cache: write through
> > [  295.993792]  sdn:
> > [  296.212153] sd 19:0:0:0: [sdn] Attached SCSI removable disk
> > [  360.632612] usb 1-14.1.2: USB disconnect, device number 9
> > [  362.585636] usb 1-14.1.2: new high-speed USB device number 10 using xhci_hcd
> > [  362.679380] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> > [  362.686508] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> > [  362.694055] usb 1-14.1.2: Product: Mass Storage Function
> > [  362.699356] usb 1-14.1.2: Manufacturer: Avocent
> > [  362.703878] usb 1-14.1.2: SerialNumber: 20151118-0
> > [  362.711098] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> > [  362.717716] scsi host20: usb-storage 1-14.1.2:1.0
> > [  363.723971] scsi 20:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> > [  363.732882] sd 20:0:0:0: Attached scsi generic sg13 type 0
> > [  363.736081] sd 20:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> > [  363.838297] sd 20:0:0:0: [sdn] Write Protect is off
> > [  363.843171] sd 20:0:0:0: [sdn] Mode Sense: 23 00 00 00
> > [  363.949063] sd 20:0:0:0: [sdn] No Caching mode page found
> > [  363.954454] sd 20:0:0:0: [sdn] Assuming drive cache: write through
> > [  364.180103]  sdn:
> > [  364.407044] sd 20:0:0:0: [sdn] Attached SCSI removable disk
> > [  428.058211] usb 1-14.1.2: USB disconnect, device number 10
> > [  429.756294] usb 1-14.1.2: new high-speed USB device number 11 using xhci_hcd
> > [  429.850074] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> > [  429.857197] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> > [  429.864743] usb 1-14.1.2: Product: Mass Storage Function
> > [  429.870048] usb 1-14.1.2: Manufacturer: Avocent
> > [  429.874572] usb 1-14.1.2: SerialNumber: 20151118-0
> > [  429.881795] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> > [  429.888492] scsi host21: usb-storage 1-14.1.2:1.0
> > [  430.894666] scsi 21:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> > [  430.903546] sd 21:0:0:0: Attached scsi generic sg13 type 0
> > [  430.906673] sd 21:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> > [  431.015615] sd 21:0:0:0: [sdn] Write Protect is off
> > [  431.020489] sd 21:0:0:0: [sdn] Mode Sense: 23 00 00 00
> > [  431.125409] sd 21:0:0:0: [sdn] No Caching mode page found
> > [  431.130797] sd 21:0:0:0: [sdn] Assuming drive cache: write through
> > [  431.355615]  sdn:
> > [  431.574127] sd 21:0:0:0: [sdn] Attached SCSI removable disk
> > [  494.973024] usb 1-14.1.2: USB disconnect, device number 11
> >
> > In any event, if I try to schedule a firmware update via dsu I get lots of errors about not being able to mount /dev/sdn or /tmp/SECUPD being busy in the case of a BIOS update, and in the case of trying to do the iDRAC I got this:
> >
> > [...]
> > Fetching iDRAC-with-Lifecycle-Controller_Firmware_3NCPY_LN_3.15.17.15_A00 ...
> > Installing iDRAC-with-Lifecycle-Controller_Firmware_3NCPY_LN_3.15.17.15_A00
> > Collecting inventory...
> > .
> > Running validation...
> >
> > iDRAC
> >
> > The version of this Update Package is newer than the currently installed version.
> > Software application name: iDRAC
> > Package version: 3.15.17.15
> > Installed version: 3.15.15.15
> >
> >
> > Executing update...
> > WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS IN PROGRESS.
> > THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
> > ..................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
> >    USB Device is not found
> > ...................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
> >    USB Device is not found
> > ...................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
> >    USB Device is not found
> > ..
> > The update completed successfully.
> > Done! Please run 'dsu --inventory' to check the inventory
> > Exiting DSU!
> >
> > And afterwards the iDRAC firmware version was still at 3.15.15.15.  In the end I did the update via the iDRAC web GUI, but I'd like to know what's going on. Does dsu just not like using a device as high as sdn?
> >
> > Ben
> > --
> > Servers and Storage, UIS, University of Cambridge, England



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