[Linux-PowerEdge] dsu "warning: inventory collector returned with partial failure"

Klaas Demter klaasdemter at gmail.com
Thu Mar 22 02:11:53 CDT 2018


I've seen this in rhv environments due to multipathd:
https://bugzilla.redhat.com/show_bug.cgi?id=1380272

Greetings
Klas

2018-03-21 17:11 GMT+01:00 Ben Argyle <Ben.Argyle at uis.cam.ac.uk>:
> I've got a Dell PowerEdge R640 running RHEL7, and dsu 1.5.2 with OMSA 9.1.0.  Currently it's running BIOS 1.3.7 and iDRAC 3.15.17.15.  Whenever I run dsu it takes forever at the point of "Getting System Inventory" and then returns a warning about partial failure of the inventory collector:
>
> # dsu
> DELL EMC System Update 1.5.2
> Copyright (C) 2014 DELL EMC Proprietary.
> Verifying catalog installation ...
> Installing catalog from repository ...
> Fetching dsucatalog ...
> Reading the catalog ...
> Verifying inventory collector installation ...
> Getting System Inventory ...
> warning: Inventory collector returned with partial failure.
> Determining Applicable Updates ...
> [...]
>
> I have a number of SAN volumes mounted via multipath which pushes the /dev/sdX count up to /dev/sdm.  As a result dsu appears to be using /dev/sdn, and failing?
>
> [  159.136885] usbcore: registered new interface driver usb-storage
> [  160.309198] usb 1-14.1.2: new high-speed USB device number 7 using xhci_hcd
> [  160.402955] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> [  160.410079] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> [  160.417626] usb 1-14.1.2: Product: Mass Storage Function
> [  160.422927] usb 1-14.1.2: Manufacturer: Avocent
> [  160.427447] usb 1-14.1.2: SerialNumber: 20151118-0
> [  160.434500] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> [  160.441146] scsi host17: usb-storage 1-14.1.2:1.0
> [  160.455466] usbcore: registered new interface driver uas
> [  161.447799] scsi 17:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> [  161.456713] sd 17:0:0:0: Attached scsi generic sg13 type 0
> [  161.459630] sd 17:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> [  161.568376] sd 17:0:0:0: [sdn] Write Protect is off
> [  161.573253] sd 17:0:0:0: [sdn] Mode Sense: 23 00 00 00
> [  161.678233] sd 17:0:0:0: [sdn] No Caching mode page found
> [  161.683628] sd 17:0:0:0: [sdn] Assuming drive cache: write through
> [  161.908615]  sdn:
> [  162.127065] sd 17:0:0:0: [sdn] Attached SCSI removable disk
> [  225.315409] sdn: detected capacity change from 1081344 to 0
> [  225.526001] usb 1-14.1.2: USB disconnect, device number 7
> [  227.223577] usb 1-14.1.2: new high-speed USB device number 8 using xhci_hcd
> [  227.317374] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> [  227.324494] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> [  227.332040] usb 1-14.1.2: Product: Mass Storage Function
> [  227.337339] usb 1-14.1.2: Manufacturer: Avocent
> [  227.341862] usb 1-14.1.2: SerialNumber: 20151118-0
> [  227.348973] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> [  227.355628] scsi host18: usb-storage 1-14.1.2:1.0
> [  228.362961] scsi 18:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> [  228.372025] sd 18:0:0:0: Attached scsi generic sg13 type 0
> [  228.376157] sd 18:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> [  228.486353] sd 18:0:0:0: [sdn] Write Protect is off
> [  228.491226] sd 18:0:0:0: [sdn] Mode Sense: 23 00 00 00
> [  228.596277] sd 18:0:0:0: [sdn] No Caching mode page found
> [  228.601666] sd 18:0:0:0: [sdn] Assuming drive cache: write through
> [  228.846488]  sdn:
> [  229.064826] sd 18:0:0:0: [sdn] Attached SCSI removable disk
> [  292.696207] usb 1-14.1.2: USB disconnect, device number 8
> [  294.394315] usb 1-14.1.2: new high-speed USB device number 9 using xhci_hcd
> [  294.488047] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> [  294.495166] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> [  294.502713] usb 1-14.1.2: Product: Mass Storage Function
> [  294.508012] usb 1-14.1.2: Manufacturer: Avocent
> [  294.512534] usb 1-14.1.2: SerialNumber: 20151118-0
> [  294.519792] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> [  294.526443] scsi host19: usb-storage 1-14.1.2:1.0
> [  295.531909] scsi 19:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> [  295.540809] sd 19:0:0:0: Attached scsi generic sg13 type 0
> [  295.543757] sd 19:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> [  295.653440] sd 19:0:0:0: [sdn] Write Protect is off
> [  295.658322] sd 19:0:0:0: [sdn] Mode Sense: 23 00 00 00
> [  295.763510] sd 19:0:0:0: [sdn] No Caching mode page found
> [  295.768897] sd 19:0:0:0: [sdn] Assuming drive cache: write through
> [  295.993792]  sdn:
> [  296.212153] sd 19:0:0:0: [sdn] Attached SCSI removable disk
> [  360.632612] usb 1-14.1.2: USB disconnect, device number 9
> [  362.585636] usb 1-14.1.2: new high-speed USB device number 10 using xhci_hcd
> [  362.679380] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> [  362.686508] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> [  362.694055] usb 1-14.1.2: Product: Mass Storage Function
> [  362.699356] usb 1-14.1.2: Manufacturer: Avocent
> [  362.703878] usb 1-14.1.2: SerialNumber: 20151118-0
> [  362.711098] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> [  362.717716] scsi host20: usb-storage 1-14.1.2:1.0
> [  363.723971] scsi 20:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> [  363.732882] sd 20:0:0:0: Attached scsi generic sg13 type 0
> [  363.736081] sd 20:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> [  363.838297] sd 20:0:0:0: [sdn] Write Protect is off
> [  363.843171] sd 20:0:0:0: [sdn] Mode Sense: 23 00 00 00
> [  363.949063] sd 20:0:0:0: [sdn] No Caching mode page found
> [  363.954454] sd 20:0:0:0: [sdn] Assuming drive cache: write through
> [  364.180103]  sdn:
> [  364.407044] sd 20:0:0:0: [sdn] Attached SCSI removable disk
> [  428.058211] usb 1-14.1.2: USB disconnect, device number 10
> [  429.756294] usb 1-14.1.2: new high-speed USB device number 11 using xhci_hcd
> [  429.850074] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
> [  429.857197] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
> [  429.864743] usb 1-14.1.2: Product: Mass Storage Function
> [  429.870048] usb 1-14.1.2: Manufacturer: Avocent
> [  429.874572] usb 1-14.1.2: SerialNumber: 20151118-0
> [  429.881795] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
> [  429.888492] scsi host21: usb-storage 1-14.1.2:1.0
> [  430.894666] scsi 21:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
> [  430.903546] sd 21:0:0:0: Attached scsi generic sg13 type 0
> [  430.906673] sd 21:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
> [  431.015615] sd 21:0:0:0: [sdn] Write Protect is off
> [  431.020489] sd 21:0:0:0: [sdn] Mode Sense: 23 00 00 00
> [  431.125409] sd 21:0:0:0: [sdn] No Caching mode page found
> [  431.130797] sd 21:0:0:0: [sdn] Assuming drive cache: write through
> [  431.355615]  sdn:
> [  431.574127] sd 21:0:0:0: [sdn] Attached SCSI removable disk
> [  494.973024] usb 1-14.1.2: USB disconnect, device number 11
>
> In any event, if I try to schedule a firmware update via dsu I get lots of errors about not being able to mount /dev/sdn or /tmp/SECUPD being busy in the case of a BIOS update, and in the case of trying to do the iDRAC I got this:
>
> [...]
> Fetching iDRAC-with-Lifecycle-Controller_Firmware_3NCPY_LN_3.15.17.15_A00 ...
> Installing iDRAC-with-Lifecycle-Controller_Firmware_3NCPY_LN_3.15.17.15_A00
> Collecting inventory...
> .
> Running validation...
>
> iDRAC
>
> The version of this Update Package is newer than the currently installed version.
> Software application name: iDRAC
> Package version: 3.15.17.15
> Installed version: 3.15.15.15
>
>
> Executing update...
> WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS IN PROGRESS.
> THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
> ..................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
>    USB Device is not found
> ...................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
>    USB Device is not found
> ...................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
>    USB Device is not found
> ..
> The update completed successfully.
> Done! Please run 'dsu --inventory' to check the inventory
> Exiting DSU!
>
> And afterwards the iDRAC firmware version was still at 3.15.15.15.  In the end I did the update via the iDRAC web GUI, but I'd like to know what's going on.  Does dsu just not like using a device as high as sdn?
>
> Ben
> --
> Servers and Storage, UIS, University of Cambridge, England
>
>
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