[Linux-PowerEdge] dsu "warning: inventory collector returned with partial failure"

Ben Argyle Ben.Argyle at uis.cam.ac.uk
Wed Mar 21 11:11:00 CDT 2018


I've got a Dell PowerEdge R640 running RHEL7, and dsu 1.5.2 with OMSA 9.1.0.  Currently it's running BIOS 1.3.7 and iDRAC 3.15.17.15.  Whenever I run dsu it takes forever at the point of "Getting System Inventory" and then returns a warning about partial failure of the inventory collector:

# dsu
DELL EMC System Update 1.5.2 
Copyright (C) 2014 DELL EMC Proprietary.
Verifying catalog installation ...
Installing catalog from repository ...
Fetching dsucatalog ...
Reading the catalog ...
Verifying inventory collector installation ...
Getting System Inventory ...
warning: Inventory collector returned with partial failure.
Determining Applicable Updates ...
[...]

I have a number of SAN volumes mounted via multipath which pushes the /dev/sdX count up to /dev/sdm.  As a result dsu appears to be using /dev/sdn, and failing?

[  159.136885] usbcore: registered new interface driver usb-storage                                                                                                                                                                          
[  160.309198] usb 1-14.1.2: new high-speed USB device number 7 using xhci_hcd                                                                                                                                                               
[  160.402955] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250                                                                                                                                                             
[  160.410079] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6                                                                                                                                                        
[  160.417626] usb 1-14.1.2: Product: Mass Storage Function                                                                                                                                                                                  
[  160.422927] usb 1-14.1.2: Manufacturer: Avocent                                                                                                                                                                                           
[  160.427447] usb 1-14.1.2: SerialNumber: 20151118-0                                                                                                                                                                                        
[  160.434500] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected                                                                                                                                                                    
[  160.441146] scsi host17: usb-storage 1-14.1.2:1.0                                                                                                                                                                                         
[  160.455466] usbcore: registered new interface driver uas                                                                                                                                                                                  
[  161.447799] scsi 17:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS                                                                                                                                             
[  161.456713] sd 17:0:0:0: Attached scsi generic sg13 type 0                                                                                                                                                                                
[  161.459630] sd 17:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)                                                                                                                                                           
[  161.568376] sd 17:0:0:0: [sdn] Write Protect is off                                                                                                                                                                                       
[  161.573253] sd 17:0:0:0: [sdn] Mode Sense: 23 00 00 00                                                                                                                                                                                    
[  161.678233] sd 17:0:0:0: [sdn] No Caching mode page found                                                                                                                                                                                 
[  161.683628] sd 17:0:0:0: [sdn] Assuming drive cache: write through
[  161.908615]  sdn:
[  162.127065] sd 17:0:0:0: [sdn] Attached SCSI removable disk
[  225.315409] sdn: detected capacity change from 1081344 to 0
[  225.526001] usb 1-14.1.2: USB disconnect, device number 7
[  227.223577] usb 1-14.1.2: new high-speed USB device number 8 using xhci_hcd
[  227.317374] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
[  227.324494] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[  227.332040] usb 1-14.1.2: Product: Mass Storage Function
[  227.337339] usb 1-14.1.2: Manufacturer: Avocent
[  227.341862] usb 1-14.1.2: SerialNumber: 20151118-0
[  227.348973] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
[  227.355628] scsi host18: usb-storage 1-14.1.2:1.0
[  228.362961] scsi 18:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
[  228.372025] sd 18:0:0:0: Attached scsi generic sg13 type 0
[  228.376157] sd 18:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
[  228.486353] sd 18:0:0:0: [sdn] Write Protect is off
[  228.491226] sd 18:0:0:0: [sdn] Mode Sense: 23 00 00 00
[  228.596277] sd 18:0:0:0: [sdn] No Caching mode page found
[  228.601666] sd 18:0:0:0: [sdn] Assuming drive cache: write through
[  228.846488]  sdn:
[  229.064826] sd 18:0:0:0: [sdn] Attached SCSI removable disk
[  292.696207] usb 1-14.1.2: USB disconnect, device number 8
[  294.394315] usb 1-14.1.2: new high-speed USB device number 9 using xhci_hcd
[  294.488047] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
[  294.495166] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[  294.502713] usb 1-14.1.2: Product: Mass Storage Function
[  294.508012] usb 1-14.1.2: Manufacturer: Avocent
[  294.512534] usb 1-14.1.2: SerialNumber: 20151118-0
[  294.519792] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
[  294.526443] scsi host19: usb-storage 1-14.1.2:1.0
[  295.531909] scsi 19:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
[  295.540809] sd 19:0:0:0: Attached scsi generic sg13 type 0
[  295.543757] sd 19:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
[  295.653440] sd 19:0:0:0: [sdn] Write Protect is off
[  295.658322] sd 19:0:0:0: [sdn] Mode Sense: 23 00 00 00
[  295.763510] sd 19:0:0:0: [sdn] No Caching mode page found
[  295.768897] sd 19:0:0:0: [sdn] Assuming drive cache: write through
[  295.993792]  sdn:
[  296.212153] sd 19:0:0:0: [sdn] Attached SCSI removable disk
[  360.632612] usb 1-14.1.2: USB disconnect, device number 9
[  362.585636] usb 1-14.1.2: new high-speed USB device number 10 using xhci_hcd
[  362.679380] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
[  362.686508] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[  362.694055] usb 1-14.1.2: Product: Mass Storage Function
[  362.699356] usb 1-14.1.2: Manufacturer: Avocent
[  362.703878] usb 1-14.1.2: SerialNumber: 20151118-0
[  362.711098] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
[  362.717716] scsi host20: usb-storage 1-14.1.2:1.0
[  363.723971] scsi 20:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
[  363.732882] sd 20:0:0:0: Attached scsi generic sg13 type 0
[  363.736081] sd 20:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
[  363.838297] sd 20:0:0:0: [sdn] Write Protect is off
[  363.843171] sd 20:0:0:0: [sdn] Mode Sense: 23 00 00 00
[  363.949063] sd 20:0:0:0: [sdn] No Caching mode page found
[  363.954454] sd 20:0:0:0: [sdn] Assuming drive cache: write through
[  364.180103]  sdn:
[  364.407044] sd 20:0:0:0: [sdn] Attached SCSI removable disk
[  428.058211] usb 1-14.1.2: USB disconnect, device number 10
[  429.756294] usb 1-14.1.2: new high-speed USB device number 11 using xhci_hcd
[  429.850074] usb 1-14.1.2: New USB device found, idVendor=0624, idProduct=0250
[  429.857197] usb 1-14.1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[  429.864743] usb 1-14.1.2: Product: Mass Storage Function
[  429.870048] usb 1-14.1.2: Manufacturer: Avocent
[  429.874572] usb 1-14.1.2: SerialNumber: 20151118-0
[  429.881795] usb-storage 1-14.1.2:1.0: USB Mass Storage device detected
[  429.888492] scsi host21: usb-storage 1-14.1.2:1.0
[  430.894666] scsi 21:0:0:0: Direct-Access     iDRAC    SECUPD           0399 PQ: 0 ANSI: 0 CCS
[  430.903546] sd 21:0:0:0: Attached scsi generic sg13 type 0
[  430.906673] sd 21:0:0:0: [sdn] 2112 512-byte logical blocks: (1.08 MB/1.03 MiB)
[  431.015615] sd 21:0:0:0: [sdn] Write Protect is off
[  431.020489] sd 21:0:0:0: [sdn] Mode Sense: 23 00 00 00
[  431.125409] sd 21:0:0:0: [sdn] No Caching mode page found
[  431.130797] sd 21:0:0:0: [sdn] Assuming drive cache: write through
[  431.355615]  sdn:
[  431.574127] sd 21:0:0:0: [sdn] Attached SCSI removable disk
[  494.973024] usb 1-14.1.2: USB disconnect, device number 11

In any event, if I try to schedule a firmware update via dsu I get lots of errors about not being able to mount /dev/sdn or /tmp/SECUPD being busy in the case of a BIOS update, and in the case of trying to do the iDRAC I got this:

[...]
Fetching iDRAC-with-Lifecycle-Controller_Firmware_3NCPY_LN_3.15.17.15_A00 ...
Installing iDRAC-with-Lifecycle-Controller_Firmware_3NCPY_LN_3.15.17.15_A00
Collecting inventory...
.
Running validation...

iDRAC

The version of this Update Package is newer than the currently installed version.
Software application name: iDRAC
Package version: 3.15.17.15
Installed version: 3.15.15.15


Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
..................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
   USB Device is not found
...................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
   USB Device is not found
...................................................................mount: /dev/sdn is already mounted or /media/scrtch busy
   USB Device is not found
..
The update completed successfully.
Done! Please run 'dsu --inventory' to check the inventory
Exiting DSU!

And afterwards the iDRAC firmware version was still at 3.15.15.15.  In the end I did the update via the iDRAC web GUI, but I'd like to know what's going on.  Does dsu just not like using a device as high as sdn?

Ben
-- 
Servers and Storage, UIS, University of Cambridge, England




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