[Linux-PowerEdge] OMSA reporting "Error! Chassis info setting unavailable on this system."

Zurd zurd33 at gmail.com
Mon Aug 22 21:16:53 CDT 2016


Looks like the same problem I had just about 2 weeks ago, give this a try:
http://lists.us.dell.com/pipermail/linux-poweredge/2016-August/050692.html


On Mon, Aug 22, 2016 at 10:13 PM, Hanby, Mike <mhanby at uab.edu> wrote:

> Howdy,
>
>
>
> I have a new Dell PowerEdge R730xd that I’ve installed OMSA via the yum
> repo (OS is CentOS 7.2). After starting the services (srvadmin-services.sh
> start) any omreport command that I try that queries the hardware fails as
> if I had installed OMSA on non PowerEdge hardware.
>
>
>
> For example, omreport chassis info reports:
>
> "Error! Chassis info setting unavailable on this system."
>
>
>
> I’ve performed the following identical steps on other hardware hundreds of
> times and the resulting install always works (including R720xd’s, and using
> RHEL and CentOS 6.x and 7.x as well as Ubuntu LTS), but this is my first
> R730xd hardware to test.
>
>
>
> Is the R730xd not supported by srvadmin packages yet (updated in August, I
> believe OMSA version 8.3.0)?
>
>
>
> Here are the install steps:
>
>
>
> # wget -q -O - http://linux.dell.com/repo/hardware/dsu/bootstrap.cgi |
> bash
>
> # yum clean all
>
> # yum -y install kernel-devel kernel-headers gcc dell-system-update
>
> # yum -y install srvadmin-all
>
>
>
> Following the install, check the status and start
>
> # srvadmin-services.sh status
>
> dell_rbu (module) is stopped
>
> ipmi driver is running
>
> dsm_sa_datamgrd is stopped
>
> dsm_sa_eventmgrd is stopped
>
> dsm_sa_snmpd is stopped
>
> ● dsm_om_shrsvc.service - LSB: DSM OM Shared Services
>
>    Loaded: loaded (/etc/rc.d/init.d/dsm_om_shrsvc)
>
>    Active: inactive (dead)
>
>      Docs: man:systemd-sysv-generator(8)
>
>
>
> Aug 22 20:43:08 r730xd-srv01.local systemd[1]: Starting LSB: DSM OM Shared
> Services...
>
> Aug 22 20:43:08 r730xd-srv01.local dsm_om_shrsvc[5144]: [47B blob data]
>
> Aug 22 20:43:08 r730xd-srv01.local systemd[1]: Started LSB: DSM OM Shared
> Services.
>
> Aug 22 20:43:08 r730xd-srv01.local dsm_om_shrsvc[5144]: tput: No value for
> $TERM and no -T specified
>
> Aug 22 20:45:55 r730xd-srv01.local systemd[1]: Stopping LSB: DSM OM Shared
> Services...
>
> Aug 22 20:45:55 r730xd-srv01.local dsm_om_shrsvc[8804]: [52B blob data]
>
> Aug 22 20:45:55 r730xd-srv01.local systemd[1]: Stopped LSB: DSM OM Shared
> Services.
>
> Aug 22 20:46:28 r730xd-srv01.local systemd[1]: Stopped LSB: DSM OM Shared
> Services.
>
> ● dsm_om_connsvc.service - LSB: DSM OM Connection Service
>
>    Loaded: loaded (/etc/rc.d/init.d/dsm_om_connsvc)
>
>    Active: inactive (dead)
>
>      Docs: man:systemd-sysv-generator(8)
>
>
>
> Aug 22 20:43:08 r730xd-srv01.local systemd[1]: Starting LSB: DSM OM
> Connection Service...
>
> Aug 22 20:43:08 r730xd-srv01.local dsm_om_connsvc[5145]: [50B blob data]
>
> Aug 22 20:43:08 r730xd-srv01.local systemd[1]: Started LSB: DSM OM
> Connection Service.
>
> Aug 22 20:45:55 r730xd-srv01.local systemd[1]: Stopping LSB: DSM OM
> Connection Service...
>
> Aug 22 20:46:02 r730xd-srv01.local dsm_om_connsvc[8844]: [55B blob data]
>
> Aug 22 20:46:02 r730xd-srv01.local systemd[1]: Stopped LSB: DSM OM
> Connection Service.
>
> Aug 22 20:46:29 r730xd-srv01.local systemd[1]: Stopped LSB: DSM OM
> Connection Service.
>
> [root at r730xd-srv01 ~]# srvadmin-services.sh start
>
> Starting instsvcdrv (via systemctl):                       [  OK  ]
>
> Starting dataeng (via systemctl):                          [  OK  ]
>
> Starting dsm_om_shrsvc (via systemctl):                    [  OK  ]
>
> Starting dsm_om_connsvc (via systemctl):                   [  OK  ]
>
>
>
> Now test omreport and it errors
>
> # omreport chassis info
>
> Error! Chassis info setting unavailable on this system.
>
>
>
> # omreport about
>
> Product name : Dell OpenManage Server Administrator
>
> Version      : 8.3.0
>
> Copyright    : Copyright (C) Dell Inc. 1995-2015 All rights reserved.
>
> Company      : Dell Inc.
>
>
>
> List of srvadmin\* rpm’s installed
>
> # rpm -qa | grep srvadmin
>
> srvadmin-xmlsup-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-omacore-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-server-snmp-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-oslog-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-idrac-vmcli-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storageservices-snmp-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-smcommon-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-omcommon-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-smweb-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-racsvc-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-nvme-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storage-cli-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storageservices-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-omilcore-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-racadm4-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-isvc-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-argtable2-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-racadm5-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-cm-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-isvc-snmp-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-rac4-populator-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-tomcat-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-itunnelprovider-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storelib-sysfs-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storageservices-cli-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-deng-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-rac-components-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-ominst-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-sysfsutils-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-rac5-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-base-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-idrac-ivmcli-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-rac4-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-webserver-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-standardAgent-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storelib-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storage-snmp-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-omacs-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-racdrsc-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-idracadm-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-idrac-snmp-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-realssd-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-storage-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-all-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-hapi-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-deng-snmp-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-server-cli-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-jre-8.3.0-1908.9058.el7.x86_64
>
> srvadmin-idrac-8.3.0-1908.9058.el7.x86_64
>
>
>
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>
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