[Linux-PowerEdge] dmesg and syslog errors in CentOS 6.4 on Dell R720 server

Kaushal Shriyan kaushalshriyan at gmail.com
Sat Sep 28 22:59:32 CDT 2013


Hi,

I have updated the firmware for perc raid controller card, network card,
IDRAC firmware and the BIOS version on Dell R720 server. I have installed
CentOS 6.4 and updated with all the latest packages using yum -y update.

# cat /var/log/messages  | grep -i error
Sep 23 14:09:35 x24 kernel: ERST: Error Record Serialization Table (ERST)
support is initialized.
Sep 23 14:09:35 x24 kernel: ACPI Error: No handler for Region [SYSI]
(ffff88042a7af420) [IPMI] (20090903/evregion-319)
Sep 23 14:09:35 x24 kernel: ACPI Error: Region IPMI(7) has no handler
(20090903/exfldio-295)
Sep 23 14:09:35 x24 kernel: ACPI Error (psparse-0537): Method
parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0),
AE_NOT_EXIST
Sep 23 14:09:35 x24 kernel: ACPI Error (psparse-0537): Method
parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920),
AE_NOT_EXIST
Sep 23 14:19:19 x24 /etc/sysconfig/network-scripts/ifup-eth: Error adding
address 192.168.75.75 for bond0.
Sep 23 14:41:07 x24 kernel: php-fpm[5573]: segfault at 6f6d2e636269 ip
00006f6d2e636269 sp 00007fff7481a7e8 error 14 in xcache
(deleted)[7f4fe9208000+20000000]
Sep 23 14:45:09 x24 kernel: ERST: Error Record Serialization Table (ERST)
support is initialized.
Sep 23 14:45:09 x24 kernel: ACPI Error: No handler for Region [SYSI]
(ffff88042a7af420) [IPMI] (20090903/evregion-319)
Sep 23 14:45:09 x24 kernel: ACPI Error: Region IPMI(7) has no handler
(20090903/exfldio-295)
Sep 23 14:45:09 x24 kernel: ACPI Error (psparse-0537): Method
parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0),
AE_NOT_EXIST
Sep 23 14:45:09 x24 kernel: ACPI Error (psparse-0537): Method
parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920),
AE_NOT_EXIST
Sep 23 15:32:44 x24 kernel: php-fpm[6048]: segfault at 1dc8fd0 ip
0000000001dc8fd0 sp 00007fff781bfec8 error 15
Sep 23 15:35:17 x24 kernel: ERST: Error Record Serialization Table (ERST)
support is initialized.
Sep 23 15:35:17 x24 kernel: ACPI Error: No handler for Region [SYSI]
(ffff88042a7af420) [IPMI] (20090903/evregion-319)
Sep 23 15:35:17 x24 kernel: ACPI Error: Region IPMI(7) has no handler
(20090903/exfldio-295)
Sep 23 15:35:17 x24 kernel: ACPI Error (psparse-0537): Method
parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0),
AE_NOT_EXIST
Sep 23 15:35:17 x24 kernel: ACPI Error (psparse-0537): Method
parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920),
AE_NOT_EXIST
# cat dmesg*  | grep -i error
ERST: Error Record Serialization Table (ERST) support is initialized.
ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI]
(20090903/evregion-319)
ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295)
ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL]
(Node ffff88042a7ac8d0), AE_NOT_EXIST
ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC]
(Node ffff88042a7ac920), AE_NOT_EXIST
ERST: Error Record Serialization Table (ERST) support is initialized.
ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI]
(20090903/evregion-319)
ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295)
ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL]
(Node ffff88042a7ac8d0), AE_NOT_EXIST
ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC]
(Node ffff88042a7ac920), AE_NOT_EXIST
# uname -r
2.6.32-358.18.1.el6.x86_64
# cat /etc/centos-release
CentOS release 6.4 (Final)
# cat /etc/redhat-release
CentOS release 6.4 (Final)
#

Hi Kaushal,



Thank you for sharing the DSET report with us, we have analyzed the report
and found no hardware issue



Hardware log :



Health status of server:









Storage information not yet capture on DSET report



Dell highly recommended to keep all firmware up-to-date for stable
conditions. Please check *Fixes & Enhancements ()*before* *downloading the
any firmware**

Kindly download the below links and update firmware to latest from below
order Please follow the below order for updating firmware to latest .

1.      Clear Error logs

2.      *Have Scheduled Downtime with complete data backup*.

3.      Restart once before updating driver, firmware and check for server
normal operation.

4.       Update Firmware as per the *order below*, after each update have
Restart



Note : use OMSA live for updating the firmware latest



1.       iDRAC Firmware :
http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=F5F8N&osCode=RH60&fileId=3214168015&languageCode=EN&categoryId=ES

2.       network Firmware :
http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=P32M4&osCode=RH60&fileId=3230162487&languageCode=EN&categoryId=NI

3.       Raid controller firmware :
http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=C1VYX&osCode=RH60&fileId=3275397815&languageCode=EN&categoryId=SF

Kindly involve O/S vendor to analyzing on O/S level

Dear Kaushal,

Please find the current firmware version.



*Firmware Information*





*Name*

*Version*

**

**

Power Supply.Slot.1

07.2B.7D

Power Supply.Slot.2

07.2B.7D

Integrated Dell Remote Access Controller

1.37.35

Lifecycle Controller 2, 1.0.8.42, A00

1.0.8.42

Enterprise UEFI Diagnostics, 4217A5, 4217.8

4217A5

Dell OS Drivers Pack, 7.1.0.9, A00

7.1.0.9

System CPLD

1.0.3

Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:9A

7.4.8

Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:9B

7.4.8

Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:98

7.4.8

Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:99

7.4.8

BIOS

1.6.0

PERC H710 Mini

21.1.0-0007

BP12G+ 0:1

1.00



Team,



As per the DSET report,



Current iDRAC firmware is





Network Firmware version is





RAID controller firmware is




Any clue to the above dmesg and syslog errors? Let me know if anyone needs
additional information or any details of configuration files.

Regards,

Kaushal
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