J. Epperson Dell at epperson.homelinux.net
Mon Jun 28 14:14:08 CDT 2010

On Mon, June 28, 2010 14:01, Robin Bowes wrote:
> On 28/06/10 18:42, Simon wrote:
>> Greetings,
>> I know this is unsupported, but I'm trying to install osma on a fedora
>> core 12 system.
>> Any pointers would be greatly appreciated.
> How about a bit more detail?
> What did you do?
> What happened?
> What did you expect to happen?

For more than 20 years I've been hammering into techs, systems engineers,
and users, er, customers, that those are the three questions that must be
answered by any usable problem report.  I can't even remember where I
first saw them succinctly listed, but I think it was on some early BBS.

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