Third-party drives not permitted on Gen 11 servers

Ian Forde ianforde at gmail.com
Tue Feb 9 21:52:22 CST 2010


On Tue, 2010-02-09 at 16:17 -0600, Howard_Shoobe at dell.com wrote:
> Thank you very much for your comments and feedback regarding exclusive
> use of Dell drives. It is common practice in enterprise storage
> solutions to limit drive support to only those drives which have been
> qualified by the vendor.  In the case of Dell's PERC RAID controllers,
> we began informing  customers when a non-Dell drive was detected with
> the introduction of PERC5 RAID controllers in early 2006. With the
> introduction of the PERC H700/H800 controllers, we began enabling only
> the use of Dell qualified drives.

I'm sorry - I must have missed something here.  I understand that in
Enterprise Storage Solutions (such as Hitachi and NetApp) they only
allow qualified drives.  Are you officially stating that the R710 box is
an "Enterprise Storage Solution"?  Because from my understanding, the
R710 is listed in the "Servers" category on www.dell.com, rather than in
the storage category.  So I fail to understand your rationale, as I
believe that many here do.  (Though I don't want to speak for others.)

If Dell is intending to provide "Enterprise Storage Systems" in the form
of the PowerEdge line, complete with vendor hard disk lock-in, please
let us know clearly and equivocally.  I understand this in storage
boxes, but not in servers.  The hardware lock-in path is a dangerous
one, tried by IBM, Sun, Compaq (before they were bought by HP), and HP.
Doing this in a server line almost always ends badly.  I implore Dell to
rethink this strategy.

Thank you,
	-I



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