Third-party drives not permitted on Gen 11 servers

Dameon Wagner d.wagner at ru.ac.za
Sat Feb 6 15:32:17 CST 2010


On Sat, Feb 06, 2010 at 11:35:31AM +1100, Mark Walkom scribbled
 in "Re: Third-party drives not permitted on Gen 11 servers":
> This thread Brandon mentioned earlier explains it a little -
> http://en.community.dell.com/forums/p/19314432/19649799.aspx
> >From the thread;
> *"Yes, while on the surface I don't like the sound of it, the truth is that
> "Dell-certified" drives have a special firmware on them that allows them
> to respond correctly to advanced requests made by the controllers so that
> operation of the machine can be guaranteed.  Having been a technical analyst
> for Dell servers, I can tell you that many issues arise from the use of
> non-certified drives.  So, while I don't like it, I can understand it.
> Besides, Dell doesn't make the drives - they are made the top drive
> manufacturers, but in order to guarantee compatibility/reliability, they put
> a Dell-specific FW on them.  Just a thought :)"*

I've only been lurking on the list for a week or so, but after recent
experience buying some dell servers, and almost a MD1000 (backed out
of that because of the drive/hot-swap-tray availability issue) I'm
still damn annoyed, and irritated enough to chip in my 2c...

If Dell doesn't make drives, but just re-badges drives from "the top
drive manufacturers", why should I trust Dell firmware?  Why should I
trust it _more_ than firmware made by the real manufacturer of the
drive?  Should I worry about all the other drives that we have
purchased from those same "top drive manufacturers"?

Just as it looked like the industry was turning away from lock-in
(which is only a good thing in a pub), this kind of thing happens.  I
was a big fan of Dell servers, but if this continues, they've lost my
business.

Cheers.

Dameon.

-- 
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Dr. Dameon Wagner,
Senior ICT Specialist,
Depts. of Computer Science & Information Systems,
Rhodes University, Grahamstown, South Africa.
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