Third-party Anythings not permitted in Dell's

Linda A. Walsh dell at tlinx.org
Sat Feb 6 09:40:34 CST 2010



I got an earful for ordering barebones machines -- Ordered the workstation
equivalent of the 610/710 with same processor.

But you can't buy a machine that's dual processor ready unless you
buy the processor from them now.  They changed to a daughterboard setup
on the workstation, so if you order it with 1 cpu expecting to upgrade
later, you are SOL -- you have to buy a daughterboard from Dell, which,
they won't sell you without a CPU. 

On the disks -- even though the machine has a SAS controller, if you
don't order SAS disks from them they don't send you SAS connectors, but
2 separate SATA and power connectors that won't connect to a SAS drive.
You need to buy the SAS connector separately from them later on.  Used
to be they just had the 1 connector that fit both SAS and SATA, but they
made it so you have to buy SAS up front to get the connectors.

They are getting real bad on this type of "Dell only" stuff in all areas,
not just servers.  Of course they refused to sell the disk caddies
when the new systems came out -- because they were the only ones who had
them at first. They aren't selling PC's anymore, as they are breaking
the PC standards by including proprietary nonsense.  They seem to be trying
to go more that direction as time goes on -- I suspect the writing is on
the wall for them and they are trying to squeeze more blood out of customers
to stave off the inevitable.   That is a really poor outlook as it only 
means they've given up trying to compete in the free market and think 
they need to use these underhanded methods in order to compete now.

When they've lost confidence in their ability to compete on a level playing
field, what does that say about them as a company?

It's very sad, as I've been a Dell loyalist since the mid 90's.

-l



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