Dell Toolkit conflicts with Open Manage

Trond Hasle Amundsen t.h.amundsen at usit.uio.no
Thu Feb 4 15:40:48 CST 2010


Rahul Nabar <rpnabar at gmail.com> writes:

> I was having trouble installing the Dell Toolkit. This error:
>
> rpm -ihv --force dell-toolkit.rpm
> Preparing...                ########################################### [100%]
> You cannot install Dell deployment toolkit and Open manage on the same Server
> error: %pre(dell-toolkit-3.1.1-1.i386) scriptlet failed, exit status 1
> error:   install: %pre scriptlet failed (2), skipping dell-toolkit-3.1.1-1
>
> But I can't see that I have Open manage installed.
>
> No open mange process:
>
> ps aux | grep dell
> ps aux | grep srv
> ps aux | grep om
>
> No omconfig or similar commands either.
>
> "rpm -qa | grep srv" returns nothing either. The folder /opt/dell
> (default) is absent too.
>
> I can't figure out why dtk thinks Open Manage is present on this
> machine. Any tips? Any ways to resolve this?

Try running 'rpm -qp --scripts dell-toolkit.rpm', and investigate the
rpm pre-install scriptlet that complains.

Cheers,
-- 
Trond H. Amundsen <t.h.amundsen at usit.uio.no>
Center for Information Technology Services, University of Oslo



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