Dell R710 OMSA issue

Eric Searcy emsearcy at gmail.com
Thu Aug 12 15:13:17 CDT 2010


On Aug 10, 2010, at 8:39 AM, FRLinux wrote:
[...]
> Running updates...
> |	Installing dell_dup_componentid_00159 - 2.1.9Traceback (most recent
> call last):
>  File "/usr/sbin/update_firmware", line 23, in ?
>    ftmain.main(sys.argv[1:])
>  File "/usr/share/firmware-tools/ftmain.py", line 109, in main
>    result, resultmsgs = base.doCommands()
>  File "<firmwaretools.peak_util_decorators.rewrap wrapping
> cli.doCommands at 0x2B6A9A447230>", line 3, in doCommands
>  File "/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py",
> line 81, in trace
>    result = func(*args, **kw)
>  File "/usr/share/firmware-tools/cli.py", line 134, in doCommands
>    self.opts.mode, self.fullCmdLine, self.args)
>  File "<firmwaretools.peak_util_decorators.rewrap wrapping
> update_cmd.doCommand at 0x2B6A9B0126E0>", line 3, in doCommand
>  File "/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py",
> line 81, in trace
>    result = func(*args, **kw)
>  File "/usr/share/firmware-tools/plugins/update_cmd.py", line 69, in doCommand
>    base.updateFirmware(base.opts.show_unknown)
>  File "<firmwaretools.peak_util_decorators.rewrap wrapping
> cli.updateFirmware at 0x2B6A9A447AA0>", line 3, in updateFirmware
>  File "/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py",
> line 81, in trace
>    result = func(*args, **kw)
>  File "/usr/share/firmware-tools/cli.py", line 214, in updateFirmware
>    ret = firmwaretools.pycompat.runLongProcess(pkg.install,
> waitLoopFunction=statusFunc)
>  File "<firmwaretools.peak_util_decorators.rewrap wrapping
> firmwaretools.pycompat.runLongProcess at 0x2B6A99B2AAA0>", line 3, in
> runLongProcess
>  File "/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py",
> line 81, in trace
>    result = func(*args, **kw)
>  File "/usr/lib/python2.4/site-packages/firmwaretools/pycompat.py",
> line 177, in runLongProcess
>    raise thread.exception
> xml.parsers.expat.ExpatError: no element found: line 1, column 0

I had a similar (perhaps identical?) issue on CentOS 5.4, OMSA 6.2 a few months back.  A Dell Technical Support Analyst recommended the following which resolved for me, also indicated that it may apply to other non-RHEL derivatives.

I changed /etc/redhat-release from

CentOS release 5.4 (Final)
 -to-
Red Hat Enterprise Linux Server release 5.4 (Tikanga)

(That fixed the installation bug, and then I changed it back after rebooting because everything in my config management system for those systems was contingent on an operatingsystem of CentOS.)

Eric



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