OMSA 5.5 Does not see PERC Storage

noc at defenderhosting.com noc at defenderhosting.com
Fri Mar 20 09:45:48 CDT 2009


Hi All-

We ran into an issue the other day trying to get OMSA 5.5 onto a brand new 2950 via yum.  We've done the same install hundreds of times and it's worked without issue, however a few days ago we did the install and OMSA reported no storage installed.  The little tab in the web interface is just gone.  We've seen this a few times on Windows when doing the install due to a driver conflict which means you just have to do it by hand, but never on Linux.

The storage module is installed, it just doesn't want to work.  We still get alerts via OMSA:

Thu Mar 19 15:48:33 2009		Storage Service		The current driver version 00.00.03.15-RH1 (megaraid_sas) is older than the required driver version 00.00.03.20 (megaraid_sas) for a controller of model 0x1F0C: Controller 0 (PERC 6/i Integrated) 

Tons of log entries in /var/log/messages too:

Mar 19 14:53:25 Server Administrator: Storage Service EventID: 2334  Controller event log: Unexpected sense: Encl PD 20 Path 50022090b30b5b00, CDB: 12 00 00 00 3a 00, Sense: 5/24/00:  Controller 0 (PERC 6/i Integrated) 
Mar 19 15:09:22 Server Administrator: Storage Service EventID: 2358  The battery charge cycle is complete.:  Battery 0 Controller 0
Mar 19 15:44:12 Server Administrator: Storage Service EventID: 2132  The current driver version 00.00.03.15-RH1  (megaraid_sas) is older than the required driver version 00.00.03.20 (megaraid_sas) for a controller of model 0x1F0C:  Controller 0 (PERC 6/i Integrated) 
Mar 19 15:48:33 Server Administrator: Storage Service EventID: 2132  The current driver version 00.00.03.15-RH1  (megaraid_sas) is older than the required driver version 00.00.03.20 (megaraid_sas) for a controller of model 0x1F0C:  Controller 0 (PERC 6/i Integrated) 

Everything is also running:

srvadmin-services.sh status
dell_rbu (module) is running
ipmi driver is running
dsm_sa_datamgr32d (pid 31127 31002) is running
dsm_sa_eventmgr32d (pid 31025) is running
dsm_sa_snmp32d (pid 31037) is running
dsm_om_shrsvc32d (pid 31069) is running
dsm_om_connsvc32d (pid 31114 31113) is running

I do however get this error during the yum installation which I either didn't notice before or just cropped up:

Finished Transaction Test
Transaction Test Succeeded
Running Transaction
  Installing: srvadmin-omilcore            ####################### [ 1/34] 
     To start all installed services without a reboot,
     enter the following command:  srvadmin-services.sh  start
  Installing: srvadmin-syscheck            ####################### [ 2/34] 
  Installing: srvadmin-deng                ####################### [ 3/34] 
  Installing: srvadmin-racser              ####################### [ 4/34] 
  Installing: srvadmin-racadm4             ####################### [ 5/34] 
  Installing: srvadmin-racsvc              ####################### [ 6/34] 
  Installing: srvadmin-racvnc              ####################### [ 7/34] 
  Installing: srvadmin-omauth              ####################### [ 8/34] 
  Installing: srvadmin-omacore             ####################### [ 9/34] 
  Installing: srvadmin-jre                 ####################### [10/34] 
  Installing: srvadmin-iws                 ####################### [11/34] 
  Installing: srvadmin-webserver           ####################### [12/34] 
  Installing: srvadmin-storage             ####################### [13/34] 
WARNING: srvadmin-storage configuration not performed;
         '/etc/omreg.cfg' is missing or damaged.
  Installing: srvadmin-storageservices     ####################### [14/34] 
  Installing: srvadmin-odf                 ####################### [15/34] 
  Installing: srvadmin-old                 ####################### [16/34] 
  Installing: srvadmin-diagnostics         ####################### [17/34] 
  Installing: srvadmin-cm                  ####################### [18/34] 
  Installing: srvadmin-ipmi                ####################### [19/34] 
  Installing: srvadmin-hapi                ####################### [20/34] 
  Installing: srvadmin-rac5-components     ####################### [21/34] 
  Installing: srvadmin-isvc                ####################### [22/34] 
  Installing: srvadmin-rac3-components     ####################### [23/34] 
  Installing: srvadmin-racdrsc3            ####################### [24/34] 
  Installing: srvadmin-rac3                ####################### [25/34] 
  Installing: srvadmin-omhip               ####################### [26/34] 
  Installing: srvadmin-base                ####################### [27/34] 
  Installing: srvadmin-racdrsc5            ####################### [28/34] 
  Installing: srvadmin-rac4-components     ####################### [29/34] 
  Installing: srvadmin-racdrsc4            ####################### [30/34] 
  Installing: srvadmin-rac4                ####################### [31/34] 
  Installing: srvadmin-racadm5             ####################### [32/34] 
  Installing: srvadmin-rac5                ####################### [33/34] 
  Installing: srvadmin-all                 ####################### [34/34] 

Installed: srvadmin-all.i386 0:5.5.0-364
Dependency Installed: srvadmin-base.i386 0:5.5.0-364 srvadmin-cm.i386 0:5.5.0-364 srvadmin-deng.i386 0:5.5.0-364 srvadmin-diagnostics.i386 0:5.5.0-364 srvadmin-hapi.i386 0:5.5.0-364 srvadmin-ipmi.i386 0:5.5.0-364.rhel5 srvadmin-isvc.i386 0:5.5.0-364 srvadmin-iws.i386 0:5.5.0-364 srvadmin-jre.i386 0:5.5.0-364 srvadmin-odf.i386 0:5.5.0-364 srvadmin-old.i386 0:5.5.0-364 srvadmin-omacore.i386 0:5.5.0-364 srvadmin-omauth.i386 0:5.5.0-364.rhel5 srvadmin-omhip.i386 0:5.5.0-364 srvadmin-omilcore.i386 0:5.5.0-364 srvadmin-rac3.i386 0:5.5.0-364 srvadmin-rac3-components.i386 0:5.5.0-364 srvadmin-rac4.i386 0:5.5.0-364 srvadmin-rac4-components.i386 0:5.5.0-364 srvadmin-rac5.i386 0:5.5.0-364 srvadmin-rac5-components.i386 0:5.5.0-364 srvadmin-racadm4.i386 0:5.5.0-364 srvadmin-racadm5.i386 0:5.5.0-364 srvadmin-racdrsc3.i386 0:5.5.0-364 srvadmin-racdrsc4.i386 0:5.5.0-364 srvadmin-racdrsc5.i386 0:5.5.0-364 srvadmin-racser.i386 0:5.5.0-364 srvadmin-racsvc.i386 0:5.5.0-364 srvadmin-racvnc.i386 0:5.5.0-364 srvadmin-storage.i386 0:5.5.0-364 srvadmin-storageservices.i386 0:5.5.0-364 srvadmin-syscheck.i386 0:5.5.0-364 srvadmin-webserver.i386 0:5.5.0-364
Complete!

I don't know what the error is about srvadmin-storage, but i've never seen it before.

I also tried downloading the tar of OMSA 5.5 and installing the RPMs manually by hand ( as the installer has never worked ) and I still get the same problem.

As usual, Dell refuses to help because we are running CentOS and not official RHEL, although there is no difference.  Some techs will relax a bit and help while others stick to their manuals.  I am going to reinstall this box with RHEL to get past that point.

Any advice/suggestions would be welcome!


Jon Wolberg
Operations Manager
PowerVPS / Defender Hosting
Defender Technologies Group, LLC.




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