Troubles running Openmanage Server Administrator on RHEL ES 3

Will DeHaan wdehaan at proofpoint.com
Fri Mar 18 18:45:58 CST 2005


On Fri, 2005-02-18 at 10:20, krmckee at goodyear.com wrote:
> 
> 
> This is what I have
> Module                  Size  Used by    Tainted: PF
> dcdipm                 53700   0  (unused)
> dcdbas                 40644   0
> 
> The output from omreport chassis is as follows
> # omreport chassis
> For further help, type the command followed by -?
> 
> Kevin McKee

I've exactly the same problem on a few PE1750 systems. Has anyone been
able to resolve this bug? Uninstall/reinstall does not help. Reboots and
Dell service restarts don't either.

Any insights will be greatly appreciated.


	-- Will

> 
>                                                                                                                                       
>              Greg Dickie <greg at max-t.com>                                                                                             
>                                                                                                                                       
>              02/18/2005 12:32 PM                                                                                                   To 
>                                                                krmckee at goodyear.com                                                   
>                                                                                                                                    cc 
>                                                                linux-poweredge at dell.com, david.grierson at lumison.net                   
>                                                                                                                               Subject 
>                                                                Re: Troubles running Openmanage Server Administrator on RHEL ES 3      
>                                                                                                                                       
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> 
> 
> 
> 
> Are the modules loaded correctly?
> 
> You should have these:
> Module                  Size  Used by    Tainted: P
> dcdipm                 53984   1
> dcdbas                 40904   1
> 
> Thats usually the hardest part.
> 
> 
> If they are there then does "omreport chassis" show you anything?
> 
> Processes dying is not helpful for sure ;-), check in /var/log/messages
> to see if there is a hint about why.
> 
> Greg
> 
> On Fri, 2005-02-18 at 12:12 -0500, krmckee at goodyear.com wrote:
> >
> >
> >
> > I'm still not having any luck getting it to work on my end.  The install goes fine and I can pull up the web interface, but it
> doesn't
> > list any hardware.  I'm assuming it's because the dcstor32d process is dying, but I don't know.  I'd really like to get it working
> > though so I'd have some sort of hardware monitoring.
> >
> > Kevin McKee
> > Goodyear Canada Inc.
> > (613) 354-7850
> > krmckee at goodyear.com
> >
> >
> >
> 
> >              Greg Dickie <greg at max-t.com>
> 
> >
> 
> >              02/18/2005 12:08 PM
> To
> >                                                                David Grierson <david.grierson at lumison.net>
> 
> >
> cc
> >                                                                krmckee at goodyear.com, linux-poweredge at dell.com
> 
> >
> Subject
> >                                                                Re: Troubles running Openmanage Server Administrator on RHEL ES 3
> 
> >
> 
> >
> 
> >
> 
> >
> 
> >
> 
> >
> 
> >
> >
> >
> >
> >
> > OMSA is a little dodgy, I frequently find I need to reinstall it it to
> > get it work at all. I think the installation is a little fragile. Once
> > it works its great.
> >
> > Greg
> >
> > On Fri, 2005-02-18 at 16:46 +0000, David Grierson wrote:
> > > Hmmm... interesting ... uninstalled the copy which I'd installed from CD
> > > and re-installed from the copy downloaded from www.dell.com (US site).
> > >
> > > Storage system now works.
> > >
> > > Interesting thing though is looking at the status of the power supplies:
> > >
> > > > [root at goldenthal root]# omreport chassis pwrsupplies
> > > > Power Supplies Information
> > > >
> > > > ---------------------------------------
> > > > Main System Chassis Power Supplies : Ok
> > > > ---------------------------------------
> > > >
> > > > Power Supply Redundancy : Ok
> > > >
> > > > Attribute : Redundancy Status
> > > > Value     : Full
> > > >
> > > > Attribute : Number of devices required for full redundancy
> > > > Value     : 2
> > > >
> > > > Individual Power Supply Elements
> > > > Index           : 0
> > > > Status          : Ok
> > > > Location        : Power Supply 1
> > > > Type            : AC
> > > > Maximum Wattage : 500
> > > > Online Status   : Offline
> > > >
> > > > Index           : 1
> > > > Status          : Ok
> > > > Location        : Power Supply 2
> > > > Type            : AC
> > > > Maximum Wattage : 500
> > > > Online Status   : Offline
> > > >
> > >
> > > Fully redundant power from 2 "offline" power supplies? The most strange
> > > thing is I know that there's only a single PSU plugged in.
> > >
> > > David Grierson wrote:
> > > > krmckee at goodyear.com wrote:
> > > >
> > > >> I have installed the latest version of Openmanage Server Administrator
> > > >> (1.9.2 or om420 depending which you look at), but it is not
> > > >> working properly.  When I open the web interface to my server and
> > > >> login, I don't get a listing of my hardware like I normally do.  I
> > > >> notice that the process DCSTOR32D keeps stopping as well.  Has anyone
> > > >> seen this before?  Any advice would be greatly appreciated.
> > > >
> > > >
> > > > Yep - I seem to be getting the same problem - works fine on a PE2850 but
> > > > just installed it on a PE2650 and a couple of issues:
> > > >
> > > > 1) It didn't perform a chkconfig --add omsawd or chkconfig --add omsad
> > > > to enable either the Secure Port Server or the OM Common Services
> > > > respectively.
> > > >
> > > > 2) When these services are enabled & started.
> > > >     - The web interface to OMSA doesn't report any info for the
> > > >       Storage system.
> > > >     - The Storage system SNMP tree (.1.3.6.1.4.1.674.1083) can't be
> > > >       SNMP walked (the regular system SNMP tree -
> > > >       .1.3.6.1.4.1.674.10892 - responds fine).
> > > >     - The command line tool omreport responds to queries of the
> > > >       storage system with:
> > > >
> > > >> [root at goldenthal tmp]# omreport storage -\?
> > > >>
> > > >> omreport         Reports component properties.
> > > >>
> > > >> The available command(s) are:
> > > >>
> > > >> Command          Description
> > > >> Error! User has insufficient privileges to run command: omreport storage
> > > >
> > > >
> > > > I've applied the storage patch (strg-patch.tgz) to see if this resolves
> > > > the issue but this still persists.
> > > >
> > > > Interestingly if you strace the dc*32d processes they all exit - not
> > > > crash - exit.
> > > >
> > > > Dg.
> > >
> > > --
> > > David Grierson
> > > Lumison
> > > t: 0845 1199 900
> > > d: +44 131 514 4053
> > > --
> > >
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> > > --
> > --
> > Greg Dickie
> > just a guy
> > Maximum Throughput
> >
> >
> >
> --
> Greg Dickie
> just a guy
> Maximum Throughput
> 
> 
> 
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-- 
Will DeHaan <wdehaan at proofpoint.com>
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