IDE / SCSI raid controller mix up

McDougall, Marshall (FSH) MarMcDouga at gov.mb.ca
Thu Jan 23 10:28:00 CST 2003


You paid for a specific product that you don't believe you got!  Why would
you consider it a "hassle" to call customer care.  That is their purpose in
life.  Call them!

Regards, Marshall

-----Original Message-----
From: aderuwe at aqs-carcontrol.be [mailto:aderuwe at aqs-carcontrol.be] 
Sent: Thursday, January 23, 2003 10:09 AM
To: linux-poweredge at dell.com
Subject: IDE / SCSI raid controller mix up


Hey all,

We've bought a new PE1400SC last week. We specified a IDE RAID
controller (which is mentioned on the invoice) and 2 IDE hd's.
However, it seems that our PE1400SC got delivered with 2 IDE hd's and a
SCI RAID controller (by Adaptec).
I assume this will not work? ;) Is there anyway I can check for sure
that I have conflicting hardware?

The server reports alot of Adaptec SCSI stuff (the CTRL+A stuff and
all), and I can see the controllers on the hd's, so they're IDE.

Any pointers would be appreciated before I hassle customer care tomorrow
morning.

Thanks! (please cc me in replies)

-- 
Alexander Deruwe
AQS-CarControl

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