DRAC III, remote management, anyone ? [ Re: Linux browser/jre combination to remotely power on PE1650 via ERA ?]

Harold van Oostrom pedge at lanceerplaats.nl
Fri Aug 23 04:09:00 CDT 2002

Had a colleague come over and bring me a laptop running Win98, IE 5.5
The result was no surprise, under IE the applets work and the machine(s)
can be booted etc. Although this fact is *of no use to us whatsoever*
I hope this helps Dell in determining a soluton asap.

I have compared the interaction between the respective browsers
and the ERA card. The .cab files for IE are loading fine but as
you can see from the comparison below, netscape and mozilla
for some reason do not load the corresponding jar files.
The .jar files are there alright: one can easily retrieve them
with any client.

I'ld like Dell to continue from here as it has already been clearly
established that the supplied products do not work as advertised.
This has been sold to us as a system working with Linux and I have
done (more than) my best to make it work.
Also it has been two weeks now since we reported this through the regular
support channels and other than people bouncing standard documentation to us
we have not received any answer from support.
Not exactly the start with Dell we'ld hoped for.

On Jul 20th I was told by the `technical sales assistant' that the DRAC III
card was no longer available. From comments here I gather I should have
insisted more.  I would have prefered the serial solution over the current
mess with java applets.
Surely there must be lots of people with poweredges tucked far away in
datacenters behind firewalls, that do not rely on a crappy
solution involving tunneling, micros~1, java AND IE (all together, yuck) ?

Any advice appreciated, as it stands I'm considering returning
everything to Dell. But first I'm off for a holiday !!


These are the files subsequently being requested by the respective clients
when connecting to the ERA card via (e.g.)
I've left out all 404's, they can be seen under all three clients, 
Mozilla, Netscape and IE
IE 5.5

[ ok ]
Mozilla 1.0 + Java1.3.1_04 (other JVM's behave the same)
/null                   Java1.3.1_04
/websrvr.jar            Java1.3.1_04

[ stops here, continues like below after reload ]

/null                  Java1.3.1_04
/gui.jar               Java1.3.1_04

[ Logging in ... message shows, but no activity ]
Netscape 4.79 + built in JVM

[ Connection reset by peer message shows  ]

Java: `build once, run everywhere' ah sweet dream !
Welcome to reality: `build twice, run only on IE'
Oh what irony.

On Thu, Aug 15, 2002 at 07:42:38PM +0200, Harold van Oostrom wrote:
> Hello all,
> Two weeks ago we bought a few PE1650's, with ERA/O to remotely manage 
> them.  However the applets served by the card (`RMC Webserver 2.0')
> do not appear to work properly in any browser/jre combination available
> on linux. Thus we cannot e.g. remotely boot the machine.
> We use linux only (well only non-ms anyway) but were told that that 
> was no problem and were refered to 
> http://www.dell.com/downloads/global/topics/openmanage/RemoteMgmtCardsINFOBrief.doc
> which says `Netscape 5 or higher with Java 1.1' on `RedHat 7.1 or later'
> are supported. I know of no `Netscape 5' and everything that runs on 
> redhat 7.2 or 7.3 seems to want jre 1.3 and up. However the applets
> do not appear to work properly under any newer jre.
> The signed applet window comes up, then a satus message `Applet started' 
> but nothing shows up. I discovered that reloading the page will bring up
> the login window, but after entering the defaults (root, calvin) 
> it only shows `Logging in ...' but nothing happens and a tcpdump reveals 
> that nothing is going over the wire anymore either !
> There are few posts by others (thread: ERA firmware update) 
> that seem to confirm this.
> The servers will be in a rack 60 miles away so `walking over with a
> laptop running XP' is not an option. Besides, we don't *have* any 
> ms stuff.
> Did anybody find a working browser/jre combination ?
> Any help greatly appreciated as we we would like to get the 
> machines into the rack and into production asap.
> They make an awful lot of noise over here too ;-)
> I thought I'ld also share with the list how I got the 
> OMSA 1.1.0 installer to handle redhat 7.3. 
> After reading up on this list before posting I noticed
> http://lists.us.dell.com/pipermail/linux-poweredge/2002-August/003537.html
> but as this doesn't require a 100MB download here goes anyway:
> ( o use the uninstall script to undo any failed installs if needed )
> o rebuild and install rac11/linux/racser-src-1.2-1.src.rpm
> o copy the cdrom to disk and patch the rac11/linux/installRacFuncs
>   script (with attached patch)
> o proceed as normal (i.e. run start_text.sh or start.sh)
> Now the ERA/O card nicely shows up under 
> System -> Main System Chassis -> Remote Access Controller
> Here is the version info:
> Name                                 Version     Serv Admin Updateable
> BIOS                                 A06              N/A
> Baseboard Management Controller      1.48             N/A
> Primary Backplane                    0.28             N/A
> Sensor Data Records SDR Version      0.26             N/A
> Red Hat Linux release 7.3 (Valhalla) Kernel 2.4.18-5  N/A
> Dell OpenManage Server Administrator 1.1.0            N/A
> Remote Access Controller Firmware Firmware Version 1.10 (Build 14 1) Perform Update
> Thank you for your time,
> Harold.

> 51a52
> > rhlin73="2.4.18-5"
> 121a123,124
> > 	elif [ ".$kVer" = ".$rhlin73" ]; then
> > 		pkgBase="rh72"									# RH Linux 7.3

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