Matt Domsch's Linux page - aacraid.o issue
Michael_E_Brown at Dell.com
Tue Aug 6 13:56:00 CDT 2002
Useful information to know to help diagnose the problem would be the version
of the OS that is running and kernel version and what apps are running when
the hangs happen. Useful commands and other info would be "top" output,
possibly "vmstat" and "iostat", plus some of the interesting files in /proc/
such as cpuinfo, meminfo, interrupts. It would also be helpful to know which
hardware platform is being used.
May I assume from your email address that they are not running Red Hat?
> -----Original Message-----
> From: Simon J.A. Boardman [mailto:simon.boardman at caldera.com]
> Sent: Tuesday, August 06, 2002 10:22 AM
> To: Matt_Domsch at exchange.dell.com
> Cc: Linux-PowerEdge at exchange.dell.com
> Subject: RE: Matt Domsch's Linux page - aacraid.o issue
> Hope you are well.
> I have a customer with an issue with the "aacraid" driver and I was
> curious if you were aware of this problem or if it rang any
> bells, etc:
> The server decides to momentarily hang for about 20 odd
> seconds and will
> not perform commands, allow you to log in or for that matter anything.
> This has happened about half a dozen times now, perhaps more but not
> when we're looking. There are no error messages that we can find,
> reboots don't do any good.
> If you have any clues then I would be most grateful.
> Best Regards,
> Simon J.A. Boardman
> Caldera Technical Support
> Caldera Europe Limited,
> Wingfield Court, Croxley Business Park,
> Hatters Lane, Watford, WD18 8YN,
> United Kingdom.
> Registered in England No 2063779
> Telephone +44 (0) 1923 813600
> Main Office +44 (0) 1923 816344
> Fax +44 (0) 1923 813818
> Direct Line +44 (0) 1923 813630
> Mobile +44 (0) 7768 125484
> Email simon.boardman at caldera.com,
> sboard at caldera.com
> HTTP http://www.caldera.com/support
> Please reply to Technical Support queries to "ukpriority at caldera.com"
> quoting your Support Request (SR) or Customer Key Number.
> Linux-PowerEdge mailing list
> Linux-PowerEdge at dell.com
> Please read the FAQ at http://lists.us.dell.com/faq or search
> the list archives at http://lists.us.dell.com/htdig/
More information about the Linux-PowerEdge