ERA firmware update

patrik.koch@philips.com patrik.koch at philips.com
Thu Aug 1 05:02:00 CDT 2002


Hi folks,

I forward you the lengthy discussion in order to get your support (hopefully).

In summary the following problems/questions exist (PE 2650, RH 7.3, kernel 2.4.18-3smp):

- I was told to update the ERA firmware (in order to slow down the fans of the noisy servers),
  but the indicated procedure (Server Administartor) doesn't work: The ERA entry "at the blue
  sidebar" is missing (actual SA version 1.1.0, see below).
  ==> How can I proceed?

- Does the embedded remote access controller really have its own firmware? Up to know
  the following firmware releases are reported during startup:
  "Embedded Server Management firmware revision 1.06"   <--- ??? ERA firmware ???
  "Primary Backplane firmware revision 0.25"
  "BIOS A.04"
  ==> Is there really special ERA firmware, and how can I get the version number?

- The 5 fans in the PE2650 are running with a speed e.g (see below) of 7860 RPMs, with a minimun
   threshhold of 7200 RPMs and a maximum of 9120 RPMs. So the speed range is quite small.
   May I expect that the servers are not so noisy when the fans are running with 10% less speed?

Any help or hint is very much appreciated. I've tried a lot, but now I don't know how to proceed.

Best regards,

Patrik


----- Forwarded by Patrik Koch/ACN/RESEARCH/PHILIPS on 08/01/2002 11:38 AM -----
                                                                                                                                       
                      Patrik Koch                                                                                                      
                                                   To:  Stig_Fjeldheim at Dell.com                                                        
                      07/30/2002 11:29              Even_Glemmestad at Dell.com                                                           
                      AM                           cc:                                                                                 
                                                   Subject:   RE: noisy PE 2650 servers (RH 7.3)(Document link: Patrik Koch)           
                                                                                                                                       
                                                   Classification:  Unclassified                                                       
                                                                                                                                       
                                                                                                                                       



Hello!

I've tried a lot, but unfortunately without success. There is no possibility
to update the RAC firmware.

- BIO Flash (re)updata from A.04 to A.04 without any different behaviour.
- checking the BIOS settings, but nothing found related to ERA
- checked Server Administrator version: As sent earlier (see below)
  Server Administartor's blue sidebar -> Software reports
  "OpenManage Server Administrator, Version 1.1.0"
  So it does seem to be the right version.
- The huge file you've pointed me to download (with the new version of
  Server Administrator) is dated May 17th, 2002.
  The installed PRMs are dated May, 10th, 2002
- Anyhow I've downloaded and unpacked the file, and the release.txt is the same
  as the one from the CD that I used to install Server Administartor. Same is
  true for the file swvers.txt .
  So I've not reinstalled Server Administartor from the downloaded files.
- Question in the other direction:
  Do I really have to update the RAC firmware because of the noisy fans?
  With Server Administartor the following fan status is reported (5 fans):
  Actual speed is aproximately 10% above the minimum and 20% below the maximum,
  where the temperatures are around 30 degree C. So it seems that the fans are
  not running with maximum speed, right. How are they adjusted at the moment?
  Can we expect much less noise with the new firmware? With a fan speed 10% slower?

Thank you very much for your help! Up to now I've learned a lot about the PE2650!

Your answers are very much appreciated!

Best regards

Patrik

                                                                                                                                                                                                                                                             
 fan staus                                                                                                                                                                                                                                                   
 =========                                                                                                                                                                                                                                                   
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
            Probe Name                                                                                                                                                                                                                                       
                                                                                                                                                                                                                                                             
                                                                                                                             Reading                                                                                                                         
                                                                                                                                                                                                                                                             
                                                                                                                                    Minimum                                                                                                                  
                                                                                                                                                                                                                                                             
                                                                                                                                           Maximum                                                                                                           
                                                                                                                                                                                                                                                             
                                                                                                                                                   Minimum                                                                                                   
                                                                                                                                                                                                                                                             
                                                                                                                                                          Maximum                                                                                            
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
            ESM MB Fan1 RPM                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                             
                                                                                                                            7860 RPM                                                                                                                         
                                                                                                                                                                                                                                                             
                                                                                                                                    7200 RPM                                                                                                                 
                                                                                                                                                                                                                                                             
                                                                                                                                           9120 RPM                                                                                                          
                                                                                                                                                                                                                                                             
                                                                                                                                                  6840 RPM                                                                                                   
                                                                                                                                                                                                                                                             
                                                                                                                                                         9660 RPM                                                                                            
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
            ESM MB Fan2 RPM                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                             
                                                                                                                            7980 RPM                                                                                                                         
                                                                                                                                                                                                                                                             
                                                                                                                                    7200 RPM                                                                                                                 
                                                                                                                                                                                                                                                             
                                                                                                                                           9120 RPM                                                                                                          
                                                                                                                                                                                                                                                             
                                                                                                                                                  6840 RPM                                                                                                   
                                                                                                                                                                                                                                                             
                                                                                                                                                         9660 RPM                                                                                            
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
            ESM MB Fan3 RPM                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                             
                                                                                                                            7140 RPM                                                                                                                         
                                                                                                                                                                                                                                                             
                                                                                                                                    6120 RPM                                                                                                                 
                                                                                                                                                                                                                                                             
                                                                                                                                           7920 RPM                                                                                                          
                                                                                                                                                                                                                                                             
                                                                                                                                                  5760 RPM                                                                                                   
                                                                                                                                                                                                                                                             
                                                                                                                                                         8460 RPM                                                                                            
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
            ESM MB Fan4 RPM                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                             
                                                                                                                            7320 RPM                                                                                                                         
                                                                                                                                                                                                                                                             
                                                                                                                                    6120 RPM                                                                                                                 
                                                                                                                                                                                                                                                             
                                                                                                                                           7920 RPM                                                                                                          
                                                                                                                                                                                                                                                             
                                                                                                                                                  5760 RPM                                                                                                   
                                                                                                                                                                                                                                                             
                                                                                                                                                         8460 RPM                                                                                            
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
            ESM MB Fan7 RPM                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                             
                                                                                                                            7140 RPM                                                                                                                         
                                                                                                                                                                                                                                                             
                                                                                                                                    6120 RPM                                                                                                                 
                                                                                                                                                                                                                                                             
                                                                                                                                           7920 RPM                                                                                                          
                                                                                                                                                                                                                                                             
                                                                                                                                                  5760 RPM                                                                                                   
                                                                                                                                                                                                                                                             
                                                                                                                                                         8460 RPM                                                                                            
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                             



release.txt
===========
Dell OpenManage Systems Management CD Release Notes

Version:       3.1

Supported
Server
Systems:       Dell(TM) PowerEdge(TM) 300, 350, 500SC, 1300, 1400, 1500SC, 1550,
               1650, 2300, 2400, 2450, 2500, 2550, 2650, 4300, 4350,
             4400, 4600, 6300, 6350, 6400, 6450, 6600, 6650, and 8450

Release Date:  May 2002

The following changes were made to the "Dell OpenManage Systems Management"
CD, version 3.1:



rpm -qi dellomsa
================

Name        : dellomsa                     Relocations: (not relocateable)
Version     : 4.60                              Vendor: Dell Computer Corporation
Release     : 3524                          Build Date: Fri May 10 20:55:25 2002
Install date: Mon Jul 29 15:00:47 2002      Build Host: D2BUILDLX32
Group       : System Environment/Daemons    Source RPM: dellomsa-4.60-3524.src.rpm
Size        : 2359565                          License: (c) 2000-2002 Dell Computer Corporation. All rights reserved.
Packager    : Dell Computer Corporation, Phone: 1-800-289-3355
URL         : http://support.dell.com
Summary     : Server Administrator Instrumentation
Description :
Server Administrator provides a suite of systems management information
for keeping supported systems on your network healthy.  Server Administrator
provides fault management information, prefailure information, and asset
and inventory information to management applications.


Server Administrator -> Software
================================
                                                                                                                                                                                                                                                             
 Operating System                                                                                                                                                                                                                                            
                                                                                                                                                                                                                                                             
                                                          Name                                                                Red Hat Linux                                                                                                                  
                                                                                                                                                                                                                                                             
                                                          Version                                                             release 7.3 (Valhalla) Kernel 2.4.18-3smp                                                                                      
                                                                                                                                                                                                                                                             
                                                          System Time                                                         Tue Jul 30 10:28:10 2002                                                                                                       
                                                                                                                                                                                                                                                             
                                                          System Bootup Time                                                  Tue Jul 30 10:19:15 2002                                                                                                       
                                                                                                                                                                                                                                                             


                                                                                                                                                                                                                                                              
         System Management                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                              
         Name                                                                                 OpenManage Server Administrator                                                                                                                                 
                                                                                                                                                                                                                                                              
         Version                                                                              1.1.0                                                                                                                                                           
                                                                                                                                                                                                                                                              
         Description                                                                          Systems Management Software                                                                                                                                     
                                                                                                                                                                                                                                                              
         Contains:                                                                            Instrumentation Service 4.60                                                                                                                                    
                                                                                                                                                                                                                                                              
                                                                                              Diagnostic Service 2.1.0                                                                                                                                        
                                                                                                                                                                                                                                                              
                                                                                              Sun JRE - OEM Installed Version 3.1.1                                                                                                                           
                                                                                                                                                                                                                                                              
                                                                                              Server Administrator Web Server 1.0.0                                                                                                                           
                                                                                                                                                                                                                                                              
                                                                                              Server Administrator Core 1.1.0                                                                                                                                 
                                                                                                                                                                                                                                                              
                                                                                              Instrumentation Service Integration Layer 1.1.0                                                                                                                 
                                                                                                                                                                                                                                                              








                                                                                                                                       
                      Stig_Fjeldheim at D                                                                                                 
                      ell.com                      To:  Patrik Koch/ACN/RESEARCH/PHILIPS at EMEA1                                         
                                                   cc:                                                                                 
                      07/30/2002 09:04             Subject:   RE: noisy PE 2650 servers (RH 7.3)                                       
                      AM                                                                                                               
                                                   Classification:                                                                     
                                                                                                                                       
                                                                                                                                       




Hello again,

what version of Server Administrator are you using? I've noticed the
'Missing RAC'-problem once before, where the customer was running the first
version of SA.

The version you'll need is 1.1.0 - you can find it here:
http://support.dell.com/us/en/filelib/download/index.asp?fileid=r43375. That
file's got a whole lot more than just SA, that's why it's so big. Remember
to uninstall the old one first.

If it's still missing after the Server Administrator upgrade, check the BIOS
so that anything related to the ERA is enabled. racadm is a program included
with SA(on windows), but chances are it wont work in the old version either.
And lastly, if you still can't find the update alternative, try reflashing
the BIOS to the latest version again.

Regards,
Stig

> -----Original Message-----
> From: patrik.koch at philips.com [mailto:patrik.koch at philips.com]
> Sent: den 29 juli 2002 17:27
> To: Stig_Fjeldheim at exchange.dell.com
> Subject: RE: noisy PE 2650 servers (RH 7.3)
>
>
> Hi Stig,
>
> thank you for your response!
> I've installed the BIOS Flash A04 in order to slow down the
> fans, but haven't looked at the
> 'ERA controller firmware'.
>
> Up to now I've never worked with the 'Server Administrator'.
> But because I didn't find the
> 'RACADM command line interface' to update the ERA firmware I
> started with Server Administrator.
>
> First I struggled with the installation of 'Server
> Administartor', than with the browser (netscape
> doesn't show the login prompt for https://localhost:1311, but
> mozilla and IE do) and now I don't
> see the entry 'Remote Access Controller on the blue sidebar'
> according the installation
> instructions.
> System (ok) ->Main System Chassis (ok) -> Remote Access
> Controller (NO!)
>
> So how could I proceed?
>
> Below some system information (gathered by Server
> Administartor ;-) and three screen shots showing
> the missing ERA entry.
>
> Best  regards,
>
> Patrik
>
>
>
>
>
>                           Software Profile
>
>
>
>
>
>
>
>
>
>
>
>
>
>           Operating System
>
>
>
>
>
>
>
>           Name
>                                  Red Hat Linux
>
>
>
>
>
>
>           Version
>                                  release 7.3 (Valhalla)
> Kernel 2.4.18-3smp
>
>
>
>
>
>
>           System Time
>                                  Mon Jul 29 17:05:11 2002
>
>
>
>
>
>
>           System Bootup Time
>                                  Mon Jul 29 15:51:08 2002
>
>
>
>
>
>
>
>
>
>
>
>
>
>          System Management
>
>
>
>
>
>
>
>          Name
>                                 OpenManage Server
> Administrator
>
>
>
>
>
>
>          Version
>                                 1.1.0
>
>
>
>
>
>
>          Description
>                                 Systems Management Software
>
>
>
>
>
>
>          Contains:
>                                 Instrumentation Service 4.60
>
>
>
>
>
>
>
>                                 Diagnostic Service 2.1.0
>
>
>
>
>
>
>
>                                 Sun JRE - OEM Installed
> Version 3.1.1
>
>
>
>
>
>
>
>                                 Server Administrator Web
> Server 1.0.0
>
>
>
>
>
>
>
>                                 Server Administrator Core
> 1.1.0
>
>
>
>
>
>
>
>                                 Instrumentation Service
> Integration Layer 1.1.0
>
>
>
>
>
>
>
>
>
>
> (See attached file: era.zip)
>
>
> ==============================================================
> ================
> Patrik Koch
>
> Philips Research Laboratories,  Weisshausstrasse 2,  D-52066
> Aachen, Germany
>
> Phone  +49 (0)241 6003 - 570    -----   Fax - 442
> Email   Patrik.Koch at philips.com
> ==============================================================
> ================
>
>
>
>
>
>                       Stig_Fjeldheim at D
>
>
>                       ell.com                      To:
> Patrik Koch/ACN/RESEARCH/PHILIPS at EMEA1
>
>                                                    cc:
>
>
>                       07/29/2002 11:57             Subject:
> RE: noisy PE 2650 servers (RH 7.3)
>
>                       AM
>
>
>
> Classification:
>
>
>
>
>
>
>
>
>
>
>
> Hi Patrik,
>
> this is actually a firmware "issue" more than anything else -
> the ability to
> autoadjust fan speed wasn't included in the original(and
> shipped) firmware.
>
> However, an update has been released - you can find it here:
> http://support.dell.com/us/en/filelib/download/index.asp?fileid=r45501
>
> You'll find all instructions in the included .xml file(you
> can view it in a
> text reader, just scroll down a bit).
> You might have to register your service tag to get to the page.
>
> --
> Mvh / Best regards,
> Stig Fjeldheim [RHCE, MCSE]
> Dell Server Support
>
>
> > -----Original Message-----
> > From: patrik.koch at philips.com [mailto:patrik.koch at philips.com]
> > Sent: den 29 juli 2002 10:38
> > To: linux-poweredge at exchange.dell.com
> > Subject: noisy PE 2650 servers (RH 7.3)
> >
> >
> > Hi,
> >
> > the PE 2650 servers (running under RH 7.3) are very noisy,
> > much more than the PE 2550.
> > Even our night watchman, hearing the noise through the closed
> > door, gave my a call
> > in the night because of the "acoustic alarm".
> > I know from Compaq's ProLiant DL360 a so called "health and
> > wellness driver" that regulates
> > the fan speed according the temperature. Is there something
> > like this also available for the
> > PowerEdge Servers running Linux?
> >
> > Regards,
> >
> > Patrik
> >
> >
> > _______________________________________________
> > Linux-PowerEdge mailing list
> > Linux-PowerEdge at dell.com
> > http://lists.us.dell.com/mailman/listinfo/linux-poweredge
> > Please read the FAQ at http://lists.us.dell.com/faq or search
> > the list archives at http://lists.us.dell.com/htdig/
> >
>
>
>
>









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