Red Hat Network Renewal

[Bertram Moshier]

Todd,

Thanks for the quick reply.

My only issue with not using RHEL 4 is I'm also using Oracle 10g RAC
(learning and trying stuff out at home).  Oracle only supports their version
of RHEL and RHEL 4, at this time in the Linux world (at least the last time
I looked).

Though to be honest, getting the RAC part to work has yet to work; I've been
too tired to work on it.

Bert.


This E-Mail is a private communications between me and those to whom I'm
communicating and is legally equally to a letter or phone call.

-----Original Message-----
From: Todd Pedlar [mailto:pedlto01 at luther.edu] 
Sent: Thursday, February 07, 2008 05:47
To: Bertram Moshier
Cc: linux-precision at dell.com
Subject: Re: Red Hat Network Renewal

Bertram Moshier wrote:
>
> I just got my 90 days renewal notice for one of my two copies of RHEL4 
> (update 6). I got my copies of RHEL with my two Dell Precision 390 
> systems.
>
> When I went to the Red Hat site to renew, they told me to contact Dell 
> using a form. Yet to access the form, I need an username and password, 
> which I don't have. The webpage specifically says it is not my Red Hat 
> Network username and password (and it isn't). I contacted Dell for 
> this username and password and they said to contact Red Hat.
>
> I finally heard back from Red Hat saying I need to go through Dell or 
> simply buy RHEL 4 all over again. Basically, they said wait till your 
> subscription expires and then contact us or CDW.
>
> The problems I see are:
>
> 1) I checked out the CDW website. They have lots of various offerings 
> from $80 to $10,000+, which is more than both system put together. I'm 
> not sure which one is specifically for renewing a RHEL WS 4 RHN 
> subscription.
>
> 2) I don't want to buy RHEL 4 all over again. When I looked for RHEL 
> WS on CDW all I found was one for around $300 and it was for the OS 
> and the subscription. Why buy the OS yet again?
>
> 3) I don't understand why Dell isn't willing to help a customer renew 
> their subscription.
>
> Has anyone any experience in renewing their RHEL RHN subscription they 
> got originally through Dell?
>
>
Precisely why I went to Ubuntu.... The Redhat service is more or less
useless anyway, and their licensing policies are atrocious. I'd never get a
machine preinstalled with Redhat again.

--
____________________________________________________________________________
____
Todd K. Pedlar
Assistant Professor of Physics
Luther College
pedlto01 at luther.edu
____________________________________________________________________________
_____