Red Hat Network Renewal

[Söderlund Christian]

Hi 
 
I can perhaps clarify some things on your second question:
2)       I don't want to buy RHEL 4 all over again.  When I looked for RHEL WS on CDW all I found was one for around $300 and it was for the OS and the subscription.  Why buy the OS yet again?
 
You are in fact not buying the OS at all. You are buying support subscribtions for a new period of time. You are also renewing according to latest RHEL which right now is RHEL5. Since there is no WS, ES and AS anymore you need to look into that and translate your need to the new versions called Server, Advanced Plattform and Desktop (you can still install RHEL4 of course).
 
Also, if Dell is not helpful enough in this matter buy your subscriptions from another partner or directly from RedHat. 
 
Good luck!
________________________________________________ 
Christian Söderlund 
Volvo Information Technology AB 
Aerospace Unit 
Dept 1200, Volvo Aero 
SE-461 81 Trollhättan, Sweden


________________________________

From: linux-precision-bounces at dell.com [mailto:linux-precision-bounces at dell.com] On Behalf Of Bertram Moshier
Sent: den 7 februari 2008 06:10
To: linux-precision at dell.com
Subject: Red Hat Network Renewal



I just got my 90 days renewal notice for one of my two copies of RHEL4 (update 6).  I got my copies of RHEL with my two Dell Precision 390 systems.

 

When I went to the Red Hat site to renew, they told me to contact Dell using a form.  Yet to access the form, I need an username and password, which I don't have.  The webpage specifically says it is not my Red Hat Network username and password (and it isn't).  I contacted Dell for this username and password and they said to contact Red Hat.

 

I finally heard back from Red Hat saying I need to go through Dell or simply buy RHEL 4 all over again.  Basically, they said wait till your subscription expires and then contact us or CDW.

 

The problems I see are:

 

1)       I checked out the CDW website.  They have lots of various offerings from $80 to $10,000+, which is more than both system put together.  I'm not sure which one is specifically for renewing a RHEL WS 4 RHN subscription.

2)       I don't want to buy RHEL 4 all over again.  When I looked for RHEL WS on CDW all I found was one for around $300 and it was for the OS and the subscription.  Why buy the OS yet again?

3)       I don't understand why Dell isn't willing to help a customer renew their subscription.

 

Has anyone any experience in renewing their RHEL RHN subscription they got originally through Dell?

 

Bert.

 

This E-Mail is a private communications between me and those to whom I'm communicating and is legally equally to a letter or phone call. 

--------------------------------------------------------

The information contained in or attached to this e-mail is confidential 
and shall not be disclosed to any third party. 
It is intended only for the addressees named above. 
If you have received this e-mail in error, kindly notify us immediately 
by telephone or e-mail and delete the message and any copies of it from your system. 
E-mail is susceptible to data corruption, interception, unauthorized amendment, 
tampering and viruses, and we only send and receive e-mails on the basis 
that we are not liable for any such actions or any consequences thereof.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.us.dell.com/pipermail/linux-precision/attachments/20080207/0818a979/attachment.htm