Problem Installing RHEL 4 U4 AS x86_64 on Precision 490 with SATARAID 1

Sun Apr 29 11:53:48 CDT 2007

Thanks for the info Ian.

We have an open case with EEC.  We'll get this sorted and post back to  
the group if we find solution(s).

Barry

Quoting Ian_G_Wilson at Dell.com:

> From what I have been told here by one of my cohorts, RHEL 4 will not
> recognize sata drives in a raid configuration.  You can use sata and
> load the drivers but it will recognize the drives as separate.
>
> Basically you have two options here...dont use raid or rhel 5 does
> support sata raid and should install without a driver disk.
>
> __________________________________________________
>
> Ian Wilson | Linux Support Specialist | Dell Inc.
> DCSE Linux, Microsoft Certified Professional (MCP)
> 1-866-876-3355 x73-67149 | Ian_G_Wilson at Dell.com
> __________________________________________________
> Office Hours: 5:00am-4:00pm Wednesday-Saturday MST
>
>
>
> -----Original Message-----
> From: linux-desktops-bounces at dell.com
> [mailto:linux-desktops-bounces at dell.com] On Behalf Of Barry Allard
> Sent: Friday, April 27, 2007 5:42 PM
> To: linux-precision-Lists
> Cc: linux-desktops
> Subject: Problem Installing RHEL 4 U4 AS x86_64 on Precision 490 with
> SATARAID 1
>
> Hi,
>
> We're trying to install RHEL 4 Update 4 AS x86_64 on a Precision 490
> with
> factory-configured RAID 1 SATA drives.  Both drives show up individually
> instead of a single device.  The system was factory configured for RAID
> 1
> (mirroring) and we haven't messed with it.  We extracted the two floppy
> images and ran the installer with "linux dd".  Upon feeding it driver
> disks,
> the installer complains each time that no supported hardware was
> detected
> and presents an option to choose a driver manually.  We selected the
> Intel
> AHCI and Intel PIIX drivers manually, but this didn't help.  Are we
> missing
> something?
>
> BIOS: A04
> Method: Local CD-ROM
> Drivers Downloaded: R131526
>   intel-sata-rhel4-multiarch-3b.tar.gz
>     623,495 bytes
>     MD5: a26269f390430cc80063e851851824f7
>
>     ahci-1.00c-rhel4-G-multiarch-dd.img
>       Date: 07/19/2005  12:40 PM
>       Size: 1,474,560
>       MD5: 1c06d6957121c7d6d01df3c14e444bca
>
>     ata_piix-1.02c-rhel4-G-multiarch-dd.img
>       Date: 08/02/2006  02:19 PM
>       Size: 1,474,560
>       MD5: f108769bfe71bde7cb3f956732c78aa7
>
> Barry Allard
> Systems Administrator
> Stanford Medical Informatics (SMI)
>
>
> ---- ORDERED CONFIG FROM DELL WEBSITE ----
>
> System Type: Dell Precision WorkStation 490
> Ship Date: 4/18/2007
> Dell IBU: Americas
>  Quantity Parts # Part Description
> 1  DH261  CARD (CIRCUIT), GRAPHICS, 128, NVS, 285, ULGA7
> 1  CJ339  MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, LEAD FREE, OPTICAL,
> BLACK
> 2  GM431  DUAL IN-LINE MEMORY MODULE, 2G, 667M, 256X72, 8, 240, 2RX4
> 1  JW796  KIT, SOFTWARE, OVERPACK, VU64, DIGITAL VIDEO DISK DRIVE,
> ENGLAND/ENGLISH
> 0  149DF  INFORMATION, PREPARATION MATERIAL, DEVIATION, PRECISION
> WORKSTATION, INCREASE, #2
> 1  5120P  CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
> 1  DC593  INSTRUCTION, DEVIATE CHAS L6 TO L5+
> 1  XJ004  PROCESSOR, 80556K, XEON WOODCREST, 5150, LGA771, BURN 2
> 1  YN885  ASSEMBLY, DVD+/-RW, 16X, IDE (INTEGRATED DRIVE ELECTRONICS),
> PBDS,
> BLACK
> 1  DJ425  KEYBOARD, 104, UNITED STATES, UNIVERSAL SERIAL BUS,
> MULTI-MEDIA,
> LITEON, BLACK
> 1  GR447  HARD DRIVE, 160GB, S2, 10K, 16M, BRP, WD-ODY
> 1  GR447  HARD DRIVE, 160GB, S2, 10K, 16M, BRP, WD-ODY
>
>
> -- ORDERED CONFIG FROM QUOTE ---
>
> Base Unit:  Dell Precision 490 Mini-Tower Dual Core Xeon Proc 5150
> 2.66GHz,
> 4MB L2 Cache, 1333MHz (222-3787)
>
> Memory:  4GB, DDR2 ECC SDRAM Memory 667MHz, 2X2GB, Dell Precision
> 490/690,
> Factory Install (311-6397)
>
> Keyboard:  USB Enhanced Multimedia English Keyboard, Dell Precision
> Workstation (310-7950)
>
> Monitor:  Monitor Option-None (320-3316)
>
> Video Card:  128MB PCIe x16 nVidia,Quadro NVS 285,dual DVI or VGA
> Graphics
> Card, Dell Precision X90 (320-4761)
>
> Hard Drive:  160GB Serial ATA, 10K RPM HardDrive with 16MB DataBurst
> Cache,
> Precision 380 (341-3682)
>
> Hard Drive Controller:  C4- All SATA Hard Drives, RAID1 for 2 Hard
> Drives,
> Dell Precision 690 (341-3433)
>
> Floppy Disk Drive:  No Floppy Drive, Dell Precision 490 (341-3429)
>
> Operating System:  Microsoft Windows Vista Ultimate x64 Edition, English
> with Media, Dell Precision Workstation (420-6657)
>
> Mouse:  Dell USB 2-Button Optical Mouse with Scroll for Dell Precision
> (310-7958)
>
> CD-ROM or DVD-ROM Drive:  16X DVD+/-RW Roxio Digital Creator Dell
> Edition
> for VistaUltimate,Dell Precision X90 (313-4935)
>
> Sound Card:  No 1394a or Sound Card selected, Dell Precision 490
> (313-4164)
>
> Additional Storage Products:  160GB Serial ATA,10K RPM Addl Hard Drive
> with
> 16MB DataBurstCache,Dell Precision 490/690 (341-3686)
>
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