[Linux-PowerEdge] R610 Server bricked after firmware update

Sabuj Pattanayek sabujp at gmail.com
Thu Nov 8 12:45:19 CST 2012


n Thu, Nov 8, 2012 at 12:44 PM, Sabuj Pattanayek <sabujp at gmail.com> wrote:
> Do you remember which firmware and bios version you upgraded to?

PERC firmware that is

>
> On Thu, Nov 8, 2012 at 12:31 PM, Hank <heskin at gmail.com> wrote:
>> Anyone have any ideas on this?  Will I need to call Dell Support?
>>
>> I found one post that talked about the backplane firmware needed to be
>> upgraded (see: http://communities.intel.com/thread/7044 ) but since I
>> can't remove the drives remotely (if that will even clear the error)
>> and I can't boot the machine to any alternative media, I'm not sure
>> what other options I have.
>>
>> Thanks.
>>
>> -Hank
>>
>>
>> On Tue, Nov 6, 2012 at 8:07 PM, Hank <heskin at gmail.com> wrote:
>>> I've been updating the firmware on my R610s.
>>>
>>> I just updated the second server.  It has current BIOS and PERC
>>> firmware.  This server worked perfectly before the update.  Now upon
>>> boot up, I get the following message:
>>>
>>> : "Number of devices exceeded the maximum limit of devices per quad.
>>> Please remove the extra drives and reboot the system to avoid losing
>>> data. System has halted due to unsupported configuration."
>>>
>>> I'm unable to start up the PERC config (ctrl-R), or F2 system config,
>>> or even boot to USC (F10) or vIrtual CD (boot options F11).  The
>>> system says "System has been halted due to unsupported configuration".
>>>
>>> What was supported before, and now after a firmware update, not
>>> supported?  I now have a remote server that is totally briked.
>>>
>>> -Hank
>>
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