[Linux-PowerEdge] R610 Server bricked after firmware update

Sabuj Pattanayek sabujp at gmail.com
Thu Nov 8 12:44:34 CST 2012


Do you remember which firmware and bios version you upgraded to?

On Thu, Nov 8, 2012 at 12:31 PM, Hank <heskin at gmail.com> wrote:
> Anyone have any ideas on this?  Will I need to call Dell Support?
>
> I found one post that talked about the backplane firmware needed to be
> upgraded (see: http://communities.intel.com/thread/7044 ) but since I
> can't remove the drives remotely (if that will even clear the error)
> and I can't boot the machine to any alternative media, I'm not sure
> what other options I have.
>
> Thanks.
>
> -Hank
>
>
> On Tue, Nov 6, 2012 at 8:07 PM, Hank <heskin at gmail.com> wrote:
>> I've been updating the firmware on my R610s.
>>
>> I just updated the second server.  It has current BIOS and PERC
>> firmware.  This server worked perfectly before the update.  Now upon
>> boot up, I get the following message:
>>
>> : "Number of devices exceeded the maximum limit of devices per quad.
>> Please remove the extra drives and reboot the system to avoid losing
>> data. System has halted due to unsupported configuration."
>>
>> I'm unable to start up the PERC config (ctrl-R), or F2 system config,
>> or even boot to USC (F10) or vIrtual CD (boot options F11).  The
>> system says "System has been halted due to unsupported configuration".
>>
>> What was supported before, and now after a firmware update, not
>> supported?  I now have a remote server that is totally briked.
>>
>> -Hank
>
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