R510 sees only 2TB of a 4TB drive

Sabuj Pattanayek sabujp at gmail.com
Mon Mar 26 08:41:07 CDT 2012


That looks like a SAS 6/iR which won't see > 2TB:

http://en.community.dell.com/techcenter/extras/w/wiki/2837.aspx

"IMPORTANT NOTE! Only the Dell H700 and H800 currently support the 3TB
drives (H200 will add support later this year) - NO earlier
controllers, such as the PERC4/5/6, SAS5/6 (or ANY other Dell
controller not mentioned) have this support and in some cases, even
though you may be able to see the drive, this has NOT been tested or
validated, so possible data loss could be experienced. ONLY use the
Dell H700 and H800 with the proper firmware to ensure a tested and
validated >2TB solution! For non-Dell controllers, contact the
controller vendor for their support statement on >2TB drives."

On Mon, Mar 26, 2012 at 3:18 AM, Mi <mi.lists at alma.ch> wrote:
> We put a 4 TB SATA drive (Hitachi HDS724040ALE640) into our R510 server running Debian Squeeze. The OS sees only a 2 TB drive.
>
> Is this a limitation of the controller in the server, and is there an update available?
>
> Below is an excerpt of commands which hopefully show all relevant info.
>
> Thanks for any help,
>
> Mi
>
> # uname -a
> Linux lenny1 2.6.32-5-amd64 #1 SMP Fri Sep 9 20:23:16 UTC 2011 x86_64 GNU/Linux
>
> # lspci
> 00:00.0 Host bridge: Intel Corporation 5500 I/O Hub to ESI Port (rev 13)
> 00:01.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 1 (rev 13)
> 00:03.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 3 (rev 13)
> 00:07.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 7 (rev 13)
> 00:09.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 9 (rev 13)
> 00:0a.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 10 (rev 13)
> 00:14.0 PIC: Intel Corporation 5520/5500/X58 I/O Hub System Management Registers (rev 13)
> 00:14.1 PIC: Intel Corporation 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers (rev 13)
> 00:14.2 PIC: Intel Corporation 5520/5500/X58 I/O Hub Control Status and RAS Registers (rev 13)
> 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
> 00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller
> 00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller #1
> 00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller #2
> 02:00.0 SCSI storage controller: LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS (rev 08)
>
>
> # lshw
>
>     description: Rack Mount Chassis
>     product: PowerEdge R510
>     vendor: Dell Inc.
>
>     width: 64 bits
>     capabilities: smbios-2.6 dmi-2.6 vsyscall64 vsyscall32
>     configuration: boot=normal chassis=rackmount uuid=44454C4C-5100-1035-8034-B7C04F56344A
>   *-core
>        description: Motherboard
>        product: 00HDP0
>        vendor: Dell Inc.
>        physical id: 0
>        version: A03
>      *-firmware
>           description: BIOS
>           vendor: Dell Inc.
>           physical id: 0
>           version: 1.3.6 (05/25/2010)
>           size: 64KiB
>           capacity: 4032KiB
>           capabilities: isa pci pnp upgrade shadowing cdboot bootselect edd int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int9keyboard int14serial int10video acpi usb biosbootspecification netboot
>
>      *-pci
>           description: Host bridge
>           product: 5500 I/O Hub to ESI Port
>           vendor: Intel Corporation
>           physical id: 100
>           bus info: pci at 0000:00:00.0
>           version: 13
>           width: 32 bits
>           clock: 33MHz
>
>         *-pci:1
>              description: PCI bridge
>              product: 5520/5500/X58 I/O Hub PCI Express Root Port 3
>              vendor: Intel Corporation
>              physical id: 3
>              bus info: pci at 0000:00:03.0
>              version: 13
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pci msi pciexpress pm normal_decode bus_master cap_list
>              configuration: driver=pcieport
>              resources: irq:58 ioport:f000(size=4096) memory:dfd00000-dfefffff
>            *-scsi
>                 description: SCSI storage controller
>                 product: SAS1068E PCI-Express Fusion-MPT SAS
>                 vendor: LSI Logic / Symbios Logic
>                 physical id: 0
>                 bus info: pci at 0000:02:00.0
>                 logical name: scsi4
>                 version: 08
>                 width: 64 bits
>                 clock: 33MHz
>                 capabilities: scsi pm pciexpress msi msix bus_master cap_list rom scsi-host
>                 configuration: driver=mptsas latency=0
>                 resources: irq:32 ioport:fc00(size=256) memory:dfeec000-dfeeffff memory:dfef0000-dfefffff memory:dfd00000-dfdfffff(prefetchable)
>
>               *-disk:4
>                    description: ATA Disk
>                    product: Hitachi HDS72404
>                    vendor: Hitachi
>                    physical id: 0.4.0
>                    bus info: scsi at 4:0.4.0
>                    logical name: /dev/sdn
>                    version: A250
>                    serial: PK1310PAG01VRJ
>                    size: 2047GiB (2199GB)
>                    capacity: 2TiB (2199GB)
>                    capabilities: 15000rpm gpt-1.00 partitioned partitioned:gpt
>                    configuration: ansiversion=5 guid=9921f31d-525c-4c95-a65c-04c2c561c300
>
>
>
>
>
>
>
>
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