Setting Service Tag using smbios-sys-info

Ryan Cox ryan_cox at byu.edu
Mon Mar 5 13:44:00 CST 2012


Did you reboot after setting the service tag?  I'm pretty sure that 
most, if not all, Dell servers require a reboot for the change to be 
reflected.

On 03/05/2012 07:49 AM, Xavier Bachelot wrote:
> Hi,
>
> I have a couple motherboards without a Service Tag (out of several
> hundred). I'm trying to fix that using the smbios-sys-info command.
> The servers are both R410 and R710, running either CentOS 4 or CentOS 5.
> The CentOS 4 are running OMSA 6.1 and the CentOS 5 are running OMSA 6.5.
> The smbios stack is version 2.2.26 in both case and is coming from EPEL.
>
> I'm able to set the Asset Tag, but I can't set the Service Tag.
>
> # smbios-sys-info --service-tag --set=XXXXXXX
> Current tag value:
> Service Tag:
>
> Setting new tag value: XXXXXXX
> # omreport chassis info
> Chassis Information
>
> Index                                    : 0
> Chassis Name                             : Main System Chassis
> Host Name                                : host.example.com
> iDRAC6 Version                           : 1.54
> Chassis Model                            : PowerEdge R710
> Chassis Lock                             : Present
> Chassis Service Tag                      :
> Express Service Code                     :
> Chassis Asset Tag                        :
> Flash chassis identify LED state         : Off
> Flash chassis identify LED timeout value : 300
>
> I had one motherboard fixed using the asset.com DOS tool, but that's not
> convenient in my environment.
> Does anyone have any hints on what is going on or any idea to
> troubleshot this issue ?
>
> Regards,
> Xavier
>
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-- 
Ryan Cox
Systems Administrator
Fulton Supercomputing Lab
Brigham Young University



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