idracadm v6.5.0 on r610 centos 5.7: "unable to communicate with the BMC"

Matt Garman matthew.garman at gmail.com
Mon Jan 16 10:36:18 CST 2012


Answering my own question for posterity: the package I was missing was
srvradmin-hapi.

On Mon, Jan 9, 2012 at 5:19 PM, Matt Garman <matthew.garman at gmail.com> wrote:
>
> On Jan 9, 2012 3:16 PM, "Dennis Jacobfeuerborn" <dennisml at conversis.de>
> wrote:
>>
>> Are the services running?
>
> No, I don't even have those services available. What packages provide them?
>
> Also, why aren't the required packages automatically pulled in when I do a
> "yum install srvadmin-idracadm"? Seems like that ought to be part of the
> package's dependency list.
>
>> ~# chkconfig --list |grep -E "dsm|inst"
>> dsm_om_shrsvc   0:off   1:off   2:off   3:on    4:on    5:on    6:off
>> dsm_sa_ipmi     0:off   1:off   2:off   3:off   4:off   5:off   6:off
>> instsvcdrv      0:on    1:off   2:off   3:on    4:on    5:on    6:on
>>
>> ~# ps ax|grep srv
>>  6084 ?        Ssl    0:00 /opt/dell/srvadmin/sbin/dsm_om_shrsvcd
>>  6448 ?        Ssl    0:01 /opt/dell/srvadmin/sbin/dsm_sa_datamgrd
>>  6602 ?        Ssl    0:00 /opt/dell/srvadmin/sbin/dsm_sa_eventmgrd
>>
>> Regards,
>>   Dennis
>>
>> On 01/09/2012 09:53 PM, Matt Garman wrote:
>> > Hi,
>> >
>> > I have two Dell R610 servers, both running CentOS 5.7.  I would like
>> > to use the "idracadm" tool to modify/verify the DRAC settings.  Note
>> > that these servers have the "Express" version of the DRAC.
>> >
>> > When I run the idracadm command, it complains about being unable to
>> > communicate with the BMC.  See pasted info below.
>> >
>> > I'm assuming I'm missing something, but not sure what.  I did a little
>> > Google searching for this error; I found some people talking about
>> > having this problem with OMSA 6.2, and doing a downgrade to 6.1 fixed
>> > the problem.  But I was hoping such a downgrade wouldn't be
>> > required... before I go down that road, can anyone offer any
>> > suggestions?  I'm hoping I'm just overlooking something trivial.
>> >
>> > Thanks!
>> >
>> > # /opt/dell/srvadmin/bin/idracadm version
>> > RACADM version 6.5.0
>> > Copyright (c) 2003-2011 Dell, Inc.
>> > All Rights Reserved
>> >
>> >
>> > # /opt/dell/srvadmin/bin/idracadm getniccfg
>> >
>> >
>> > IMPORTANT NOTE!
>> > The RAC is unable to communicate with the BMC. This condition may
>> > occur because of (1) no BMC is present, (2) missing or disfunctional
>> > IPMI-related software components. Many RAC features depend on BMC
>> > connectivity in order to work properly, and you may see failures
>> > as a result.
>> > ERROR: RACADM is unable to process the requested subcommand because
>> > there is no
>> > local RAC configuration to communicate with.
>> >
>> > Local RACADM subcommand execution requires the following:
>> >
>> >   1. A Remote Access Controller (RAC) must be present on the managed
>> > server
>> >   2. Appropriate managed node software must be installed and running on
>> > the
>> >      server
>> >
>> > _______________________________________________
>> > Linux-PowerEdge mailing list
>> > Linux-PowerEdge at dell.com
>> > https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>>
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