idracadm v6.5.0 on r610 centos 5.7: "unable to communicate with the BMC"

Dennis Jacobfeuerborn dennisml at
Mon Jan 9 15:14:59 CST 2012

Are the services running?

~# chkconfig --list |grep -E "dsm|inst"
dsm_om_shrsvc  	0:off	1:off	2:off	3:on	4:on	5:on	6:off
dsm_sa_ipmi    	0:off	1:off	2:off	3:off	4:off	5:off	6:off
instsvcdrv     	0:on	1:off	2:off	3:on	4:on	5:on	6:on

~# ps ax|grep srv
  6084 ?        Ssl    0:00 /opt/dell/srvadmin/sbin/dsm_om_shrsvcd
  6448 ?        Ssl    0:01 /opt/dell/srvadmin/sbin/dsm_sa_datamgrd
  6602 ?        Ssl    0:00 /opt/dell/srvadmin/sbin/dsm_sa_eventmgrd


On 01/09/2012 09:53 PM, Matt Garman wrote:
> Hi,
> I have two Dell R610 servers, both running CentOS 5.7.  I would like
> to use the "idracadm" tool to modify/verify the DRAC settings.  Note
> that these servers have the "Express" version of the DRAC.
> When I run the idracadm command, it complains about being unable to
> communicate with the BMC.  See pasted info below.
> I'm assuming I'm missing something, but not sure what.  I did a little
> Google searching for this error; I found some people talking about
> having this problem with OMSA 6.2, and doing a downgrade to 6.1 fixed
> the problem.  But I was hoping such a downgrade wouldn't be
> required... before I go down that road, can anyone offer any
> suggestions?  I'm hoping I'm just overlooking something trivial.
> Thanks!
> # /opt/dell/srvadmin/bin/idracadm version
> RACADM version 6.5.0
> Copyright (c) 2003-2011 Dell, Inc.
> All Rights Reserved
> # /opt/dell/srvadmin/bin/idracadm getniccfg
> The RAC is unable to communicate with the BMC. This condition may
> occur because of (1) no BMC is present, (2) missing or disfunctional
> IPMI-related software components. Many RAC features depend on BMC
> connectivity in order to work properly, and you may see failures
> as a result.
> ERROR: RACADM is unable to process the requested subcommand because there is no
> local RAC configuration to communicate with.
> Local RACADM subcommand execution requires the following:
>   1. A Remote Access Controller (RAC) must be present on the managed server
>   2. Appropriate managed node software must be installed and running on the
>      server
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