submitting bug reports for dell packages

Lloyd Brown lloyd_brown at byu.edu
Thu Oct 13 09:06:27 CDT 2011


Wonderful.  That's exactly what I was hoping for.  I'll send you the
details off-list.  Thanks.


Lloyd Brown
Systems Administrator
Fulton Supercomputing Lab
Brigham Young University
http://marylou.byu.edu

On 10/13/2011 04:07 AM, Kalyan_Moharla at DELL.com wrote:
> Hi Lloyd,
> I am the Manager for the DTK team, please fwd me the issue you are facing and we will look into it.
> We can open the defect on your behalf and work towards closure of that.
> 
> Thanks,
> Kalyan.
> 
> 
> -----Original Message-----
> From: linux-poweredge-bounces-Lists On Behalf Of Lloyd Brown
> Sent: Thursday, October 13, 2011 4:25 AM
> To: linux-poweredge-Lists
> Subject: submitting bug reports for dell packages
> 
> This might be a really strange question, but I'm not sure where else to ask it.  Is there a procedure for submitting the equivalent of a bug report for a piece of Dell-provided software?  In particular, I'm looking at syscfg from the Dell Deployment Toolkit, and it's not acting the way I expected in one corner case.  If it were an open-source project, I could just find the corresponding buzilla site, or whatever, and be done.
> 
> I could call support, I suppose, but having to explain all the details about something like this to some poor, unsuspecting first-level tech is going to be really frustrating for both of us.  If that's the best thing to do, I'll go ahead and do it, but if someone has a different recommendation on how to go about it, that'd be great.
> 
> 
> --
> Lloyd Brown
> Systems Administrator
> Fulton Supercomputing Lab
> Brigham Young University
> http://marylou.byu.edu
> 
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