OM 6.2 on M910 dsm_sa_datamgrd segfaults

Gianluca Cecchi gianluca.cecchi at gmail.com
Wed Sep 8 03:42:10 CDT 2010


Hello,
on a Dell M910 system with h el 5.5 64bit I get dsm_sa_datamgrd segfault:

This what I have in messages:

Sep  8 07:50:13 orastud1 kernel: IPMI message handler: BMC returned
incorrect response, expected netfn 7 cmd 35, got netfn d cmd 2
Sep  8 07:50:13 orastud1 kernel: IPMI message handler: BMC returned
incorrect response, expected netfn d cmd 2, got netfn 7 cmd 35
Sep  8 07:50:13 orastud1 kernel: dsm_sa_datamgrd[10084]: segfault at
00000000004ffffe rip 000000000058f9c4 rsp 00000000f44b3008 error 4
Sep  8 07:50:13 orastud1 Server Administrator: Instrumentation Service
EventID: 1009  Systems Management Data Manager Stopped

A stop/start of the agents solves temporarily the problem, but I got
it also on another host with the same agent release (6.2, but see
below for details of rpm versions).
I don't remember the hw for the other Dell....

- When I have the problem:
[root at orastud1 log]# omreport chassis
Health

For further help, type the command followed by -?

- Stop of services:
[root at orastud1 log]# srvadmin-services.sh stop

Shutting down DSM SA Shared Services:                      [  OK  ]


Stopping Systems Management Data Engine:
Stopping dsm_sa_snmpd:                                     [  OK  ]
Stopping dsm_sa_eventmgrd:                                 [  OK  ]
Stopping dsm_sa_datamgrd: Not started                      [FAILED]
Stopping Systems Management Device Drivers:
Stopping dell_rbu:                                         [  OK  ]
[root at orastud1 log]#
[root at orastud1 log]#

- Start of services:
[root at orastud1 log]# srvadmin-services.sh start
Starting Systems Management Device Drivers:
Starting dell_rbu:                                         [  OK  ]
Starting ipmi driver: Already started                      [  OK  ]
Starting Systems Management Data Engine:
Starting dsm_sa_datamgrd:                                  [  OK  ]
Starting dsm_sa_eventmgrd:                                 [  OK  ]
Starting dsm_sa_snmpd:                                     [  OK  ]
Starting DSM SA Shared Services:                           [  OK  ]

- Now the omreport command
[root at orastud1 log]# omreport chassis
Health

Main System Chassis

SEVERITY : COMPONENT
Ok       : Memory
Ok       : Power Management
Ok       : Processors
Ok       : Temperatures
Ok       : Voltages
Ok       : Hardware Log
Ok       : Batteries
Ok       : Removable Flash Media


Version of components: I downloaded from repository on a test host and
then used directly the rpms in final target..
=====================================================================================================================================================================
 Package                                         Arch
      Version                                 Repository
                  Size
=====================================================================================================================================================================
Installing:
 srvadmin-base                                   i386
      6.2.0-1.5.el5                           dell-omsa-indep
                 2.4 k
 srvadmin-storageservices                        x86_64
      6.2.0-10.1.2.el5                        dell-omsa-indep
                 2.6 k
Installing for dependencies:
 libsmbios                                       i386
      2.2.19-10.1.el5                         dell-omsa-specific
                 1.5 M
 libsmbios                                       x86_64
      2.2.19-10.1.el5                         dell-omsa-specific
                 1.5 M
 libxslt                                         i386
      1.1.17-2.el5_2.2                        rhel-x86_64-server-5
                 485 k
 smbios-utils-bin                                x86_64
      2.2.19-10.1.el5                         dell-omsa-specific
                 117 k
 srvadmin-cm                                     i386
      6.2.0-677                               dell-omsa-specific
                  17 M
 srvadmin-deng                                   i386
      6.2.0-1.6.el5                           dell-omsa-specific
                 714 k
 srvadmin-fsa                                    i386
      6.2.0-1.6.el3                           dell-omsa-specific
                 2.6 k
 srvadmin-hapi                                   i386
      6.2.0-1.17.el5                          dell-omsa-specific
                 817 k
 srvadmin-isvc                                   i386
      6.2.0-1.16.el5                          dell-omsa-specific
                 6.2 M
 srvadmin-megalib                                i386
      6.2.0-1.6.el3                           dell-omsa-specific
                 528 k
 srvadmin-omacore                                i386
      6.2.0-1.18.el5                          dell-omsa-specific
                 1.7 M
 srvadmin-omcommon                               i386
      6.2.0-1.19.el5                          dell-omsa-specific
                 4.1 M
 srvadmin-omilcore                               noarch
      6.2.0-1.9.el5                           dell-omsa-specific
                  28 k
 srvadmin-smcommon                               i386
      6.2.0-1.29.el5                          dell-omsa-specific
                 592 k
 srvadmin-storage                                i386
      6.2.0-1.29.el5                          dell-omsa-specific
                 778 k
 srvadmin-storage-populator                      i386
      6.2.0-1.25.el3                          dell-omsa-specific
                 1.2 M
 srvadmin-storelib                               i386
      6.2.0-1.11.el3                          dell-omsa-specific
                 277 k
 srvadmin-storelib-libpci                        i386
      6.2.0-1.1.el5                           dell-omsa-specific
                  41 k
 srvadmin-storelib-sysfs                         i386
      6.2.0-1.1.el5                           dell-omsa-specific
                  41 k
 srvadmin-sysfsutils                             i386
      6.2.0-2.1.el5                           dell-omsa-specific
                  47 k
 srvadmin-xmlsup                                 i386
      6.2.0-1.17.el5                          dell-omsa-specific
                  49 k

Thanks for your help.

Gianluca



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