Troubleshooting omsa issues

Ben Tisdall ben.tisdall at photobox.com
Mon May 10 03:10:25 CDT 2010


Aargh!

Thanks very much :)

On Mon, May 10, 2010 at 7:55 AM,  <Chandrasekhar_R at dell.com> wrote:
> Please use 1311 instead of 1131 :)
>
> Valid URL is https://localhost:1311
>
> Chandrasekhar R
> Dell | OpenManage
>
>
> -----Original Message-----
> From: Ben Tisdall [mailto:ben.tisdall at photobox.com]
> Sent: Monday, May 10, 2010 12:20 PM
> To: R, Chandrasekhar
> Cc: linux-poweredge-Lists
> Subject: Re: Troubleshooting omsa issues
>
> No, ping is no problem and tcp connections to other ports on the same
> host work fine.
>
> Also get connection refused trying localhost:1131.
>
> On Mon, May 10, 2010 at 6:53 AM,  <Chandrasekhar_R at dell.com> wrote:
>> Hi Ben,
>>
>> It seems ping <server IP Address> itself fails from your client. If yes, there is no point accessing OMSA. Make sure ping is successful before accessing OMSA.
>>
>> Thanks,
>> Chandrasekhar R
>> Dell | OpenManage
>>
>>
>> -----Original Message-----
>> From: Ben Tisdall [mailto:ben.tisdall at photobox.com]
>> Sent: Monday, May 10, 2010 11:18 AM
>> To: R, Chandrasekhar
>> Cc: linux-poweredge-Lists
>> Subject: Re: Troubleshooting omsa issues
>>
>> Hi  Chandrasekhar R and thanks for your response.
>>
>> 1.Definitely no fw.
>> 2.Even telnet & lwp fail to connect.
>>
>> On Mon, May 10, 2010 at 5:55 AM,  <Chandrasekhar_R at dell.com> wrote:
>>> Hi Ben,
>>>
>>> Please check the below settings before accessing OMSA.
>>>
>>> 1. Firewall should be turned off or firewall should allow the traffic
>>> for port 1311.
>>> 2. Check your browser settings, where you are trying to access OMSA.
>>>        Please look into the following guide. Refer chapter 3 For more
>>> details on browser security settings.
>>> http://support.dell.com/support/edocs/software/svradmin/6.2/en/UG/PDF/OM
>>> SAUG.pdf
>>>
>>> Thanks,
>>> Chandrasekhar R
>>> Dell | OpenManage
>>>
>>> -----Original Message-----
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>>>   1. Troubleshooting omsa issues (Ben Tisdall)
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>>> ----------------------------------------------------------------------
>>>
>>> Message: 1
>>> Date: Sun, 9 May 2010 13:33:57 +0100
>>> From: Ben Tisdall <ben.tisdall at photobox.com>
>>> Subject: Troubleshooting omsa issues
>>> To: linux-poweredge at dell.com
>>> Message-ID:
>>>        <AANLkTikGCweUqxL2vy20FxYZPw51mJm5WRNu9YF8BTDp at mail.gmail.com>
>>> Content-Type: text/plain; charset=ISO-8859-1
>>>
>>> Dear all,
>>>
>>> I am deploying openmanage for the first time in our organisation and
>>> am coming up against 'connection refused' errors from the webserver
>>> every time. Whilst my first attempt to run OM on one of our fc6
>>> systems was perhaps, not surprisingly, problematic, I have
>>> subsequently received this error on CentoOS (using the yum repo) and
>>> Ubuntu systems (using the sara-omsa repo) which leads me to believe I
>>> am missing fundamental.
>>>
>>> [root at proj dell]# lsof -Pn -i:1311
>>> COMMAND     PID USER   FD   TYPE   DEVICE SIZE NODE NAME
>>> dsm_om_co 12412 root   28u  IPv6 53389267       TCP *:1311 (LISTEN)
>>>
>>> [root at proj dell]# cat
>>> ./srvadmin/var/log/openmanage/dsm_om_connsvcdIO.log
>>> Servertec (R) Application/Web Server Version 1.12.0 09/04/2005 Open
>>> Source Release
>>> Copyright (C) 1998-2005 Servertec. All rights reserved.
>>>
>>> 2412) ModuleAttach: starting the startserver thread
>>> [May  9 13:14:15 2010] (12411) RunServer:daemon worker forked
>>> [May  9 13:14:15 2010] (12411) RunServer:daemon waiting for worker init
>>> status
>>> [May  9 13:14:15 2010] (12410) RunServer:parent daemon forked
>>> [May  9 13:14:15 2010] (12410) RunServer:parent waiting for daemon init
>>> status
>>> [May  9 13:14:15 2010] (12412) ModuleAttach: exit
>>> [May  9 13:14:15 2010] (12412) RunServer: ModuleAttach success
>>> [May  9 13:14:15 2010] (12412) RunServer:worker waiting for shutdown
>>> message...
>>> [May  9 13:14:15 2010] (12411) RunServer:daemon waiting for shutdown
>>> signal...
>>> [May  9 13:14:15 2010] (12410) RunServer:parent process EXIT status(0)
>>>
>>> Possibly useful snippet from messages:
>>>
>>> May  9 13:12:05 proj Server Administrator: Storage Service EventID:
>>> 2131  The current firmware version  6.0.1-0080 is older than the
>>> required firmware version 6.2.0-0012 for a controller of model 0x1F
>>> 0C:  Controller 0 (PERC 6/i Integrated)
>>>
>>> Any pointers towards troubleshooting this gratefully received.
>>>
>>> Ben Tisdall.
>>>
>>>
>>>
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>>
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