Third-party drives not permitted on Gen 11 servers

William Warren hescominsoon at emmanuelcomputerconsulting.com
Tue Feb 9 16:21:53 CST 2010


On 2/9/2010 5:17 PM, Howard_Shoobe at dell.com wrote:
> Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives which have been qualified by the vendor.  In the case of Dell's PERC RAID controllers, we began informing  customers when a non-Dell drive was detected with the introduction of PERC5 RAID controllers in early 2006. With the introduction of the PERC H700/H800 controllers, we began enabling only the use of Dell qualified drives.
>
> There are a number of benefits for using Dell qualified drives in particular ensuring a positive experience and protecting our data.
>
> While SAS and SATA are industry standards there are differences which occur in implementation.  An analogy is that English is spoken in the UK, US and Australia. While the language is generally the same, there are subtle differences in word usage which can lead to confusion. This exists in storage subsystems as well. As these subsystems become more capable, faster and more complex, these differences in implementation can have greater impact.
>
> Benefits of Dell's Hard Disk and SSD drives are outlined in a white paper on Dell's web site at http://www.dell.com/downloads/global/products/pvaul/en/dell-hard-drives-pov.pdf
>
> -----Original Message-----
> From: linux-poweredge-bounces-Lists On Behalf Of Philip Tait
> Sent: Friday, February 05, 2010 4:31 PM
> To: linux-poweredge-Lists
> Subject: Third-party drives not permitted on Gen 11 servers
>
> I just received my first Gen11 server, R710, with H700 PERC. I removed
> the supplied drives, and installed 4 Barracuda ES.2s. After doing a
> "Clear Configuration" in the pre-boot RAID setup utility, I can perform
> no operation with the drives - they are marked as "blocked".
>
> Is Dell preventing the use of 3rd-party HDDs now?
>
> Thanks for any enlightenment.
>
> Philip J. Tait
> http://subarutelescope.org
>
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>
>    
This is common reasoning given for any vendor that starts practicing 
lock-in.  Dell has just gone down that road.  I'll either not buy Dell 
servers OR order them without your controllers and use some of my own.  
Over the years proprietary solutions are only cash cows and rarely if 
ever really live up to the claims put forward by the vendor.



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