CentOS 4.x and OMSA 6.1 - Update breaks IPMI --FIXED

[Brian O'Mahony]

This ahs always been Dells response to OS's that are not official supported ona  server. Sometimes however you get a tech that is willing to try to help.

B

-----Original Message-----
From: linux-poweredge-bounces at lists.us.dell.com [mailto:linux-poweredge-bounces at lists.us.dell.com] On Behalf Of Bond Masuda
Sent: 17 July 2009 08:39
To: John Hodrien; linux-poweredge at lists.us.dell.com
Subject: RE: CentOS 4.x and OMSA 6.1 - Update breaks IPMI --FIXED

I don't know about that. I was denied technical support because I was
running CentOS. I called support on a brand new server (PE2900III) to
ask about the fan speed control, which seemed lacking. The support
person asked what OS I was running and when I mentioned CentOS, they
refused to help me any further until I installed RHEL or some other
supported OS.

I think those actions speak loudly what their policy is towards CentOS.
Pretty dumb if you ask me, considering the install base of CentOS is
growing very fast among many businesses I deal with.

b

On Fri, 2009-07-17 at 08:32 +0100, John Hodrien wrote:
> On Thu, 16 Jul 2009, Mike Hanby wrote:
> 
> > Anyone know why Dell refuses to support CentOS? Or at the very least
> > acknowledge that a LOT of Dell hardware out in the field is running it and
> > don't prevent OpenManage from installing / starting on CentOS? Just display
> > the warning that it's unsupported and then proceed to start the software.
> 
> I think that's a little harsh, and doesn't reflect the responses on this list
> from Dell employees to people with problems on CentOS.  One poor test doesn't
> make a policy.
> 
> jh
> 
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