Problems, problems with IT Assistant

Patrick_Fischer at Dell.com Patrick_Fischer at Dell.com
Wed Apr 8 01:05:23 CDT 2009


In the Manegement Station 5.5 - ITA 8.3 is inside.
These one which supoprts vmware, hyperv......
After the installation and the first startup java will be installed.
Sometimes it helps to set the browser security for the first time to lowest to get all plugins installed.
After that it can be changed.
Ports needed for SNMP => UDP 161 + 162


-----Original Message-----
From: linux-poweredge-bounces at dell.com [mailto:linux-poweredge-bounces at dell.com] On Behalf Of Jeff
Sent: Dienstag, 7. April 2009 20:20
To: linux-poweredge-Lists
Subject: Re: Problems, problems with IT Assistant

On Tue, Apr 7, 2009 at 11:44 AM, John Oliver <joliver at john-oliver.net> wrote:
> 1) How can I download the most recent version?  When I go to the
> downloads page for a PE2950, it links to an older version.  I looked
> under an R server and found a link for 5.5 which required a service tag.
> Luckily, there is one in our lab.  But it started to download an
> .iso.001 file and then quit  How can I just get IT Assistant with no
> muss, no fuss, no menus, no questions?

Try this...

http://ftp.dell.com/sysman/OM_5.5.0_MgmtStat_A00.exe. I forget exactly
what version of ITA that translates to, but it's definitely newer than
8.0.1.

The FTP site is browseable, but you need to know what you are looking for.


> 2) The version I have installed now ( 8.0.1 ) won't let me log in any
> more.  Says, "User cancelled to proceed. IT Assistant will not be
> loaded."  WTF?  Remedial English, anyone?  This is with a working
> Administrator and a user account, from localhost.

I have had situations where I just had to uninstall/reinstall the
management station. But first, make sure all the necessary Dell
services are up and running.

> 3) Accessing ITA remotely with IE just gets me the yellow lights moving
> around an Vista telling me that "Registry Editor" wants access.  YUhh,
> no!  Firefox under Windows tries to install a jre RPM.

No idea here -- but, um, this is a Linux list, where does Linux fit
into this puzzle?

--
Jeff

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