Problems, problems with IT Assistant

[Jeff]

On Tue, Apr 7, 2009 at 11:44 AM, John Oliver <joliver at john-oliver.net> wrote:
> 1) How can I download the most recent version?  When I go to the
> downloads page for a PE2950, it links to an older version.  I looked
> under an R server and found a link for 5.5 which required a service tag.
> Luckily, there is one in our lab.  But it started to download an
> .iso.001 file and then quit  How can I just get IT Assistant with no
> muss, no fuss, no menus, no questions?

Try this...

http://ftp.dell.com/sysman/OM_5.5.0_MgmtStat_A00.exe. I forget exactly
what version of ITA that translates to, but it's definitely newer than
8.0.1.

The FTP site is browseable, but you need to know what you are looking for.


> 2) The version I have installed now ( 8.0.1 ) won't let me log in any
> more.  Says, "User cancelled to proceed. IT Assistant will not be
> loaded."  WTF?  Remedial English, anyone?  This is with a working
> Administrator and a user account, from localhost.

I have had situations where I just had to uninstall/reinstall the
management station. But first, make sure all the necessary Dell
services are up and running.

> 3) Accessing ITA remotely with IE just gets me the yellow lights moving
> around an Vista telling me that "Registry Editor" wants access.  YUhh,
> no!  Firefox under Windows tries to install a jre RPM.

No idea here -- but, um, this is a Linux list, where does Linux fit
into this puzzle?

--
Jeff