Dell OpenManage and their TTY logs

[Tobias Sandhaas]

Hello,


on most on our servers we have a bunch of TTY and EMM
logs (eg TTY_00000000.log) which are already huge and
are continuously increasing in size.

First of all it is rather disturbing to have a program
directly write important files to /var/log/. Normally
such information should not be written directly but
by using system tools like syslog. By doing this other
tools (like log-analysis tools) are easily able to handle
these information and the burden on the administrator side
is reduced.

Additionally the current state is not satisfactory. That
means that i am not able to rotate/clear/disable the
exiting logfiles. Everytime i remove or truncate the
logfiles, they will be rewritten with exactly *all*
the older informations, i am not interested in. For
example raid/SAS informations which are months old!
It is not only the size which matters, but in fact the
inability to control these informations.

Remark: I have tried all things i can image, like
 - truncating the TTY files (zero size)
 - removing the TTY files
 - Restarting the OM-Services (dataeng + dsm_om_shrsvc)
 - Stopping the OM-Services, truncating logfiles and Re-starting.


My question:
 - Is there any way to really rotate the logfiles?
   (Did i oversee something?)
 - If not, is there a way to disable the logfiles?

I urge the developers to think and improve this log situation
as soon as possible! This is not acceptable for us. I really
recommend a syslog-logging feature.


Example Hardware:
 Poweredge 1950 with Perc5e + Perc5i + md1000
 with up-to-date firmware, Dell OM 5.2 and current RHEL5 kernel.


Regards
Tobias Sandhaas
-- 
Tobias Sandhaas                  GPG Key ID: 0x1F6B4D4F



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