pe2900: pci-e card not detected

Thu Nov 13 14:49:42 CST 2008

Dell doesn't put anything in the BIOS specifically to block any storage
controllers (or video controllers, on this system, I don't believe,
though there have been systems that haven't worked with plug-in video
cards in the past as I recall for technical reasons).

Do you have the manufacturer and model number for the storage card that
you have that isn't showing up?

Thanks
Stuart

-----Original Message-----
From: linux-poweredge-bounces at dell.com
[mailto:linux-poweredge-bounces at dell.com] On Behalf Of Erik Anderson
Sent: Wednesday, November 12, 2008 11:57 PM
To: Noah Dain; linux-poweredge-Lists
Subject: Re: pe2900: pci-e card not detected

Noah - I had the exact same issue with a similar SATA card about a year
ago. I spent many hours on the phone with Dell support, finally finding
out that the PCIe implementation on the PowerEdge servers doesn't
support most third-party mass storage cards.

Needless to say, this frustrated me incredibly. Why would Dell
intentionally limit the hardware devices their servers are compatible
with? Seems pretty shady to me - perhaps a veiled attempt at forcing
customert to the PERC cards.

-Erik

On 11/12/08, Noah Dain <noahdain at gmail.com> wrote:
> I recently purchased a pci-express 1x esata card for a 2900 (silicon 
> image 3132 chip).  It's the only card in the system (besides a perc 
> 5/i).
>
> The card does not show up at all.  Not in the bios irq list, the OS's 
> regular kernel, nor knoppix.
>
> To troubleshoot:
> - manually loaded the sata_sil24 driver, still nothing.
> - plugged it into a workstation.  showed up and worked fine (xp and 
> knoppix).
> - thinking that it was perhaps the card's firmware, I wiped it with a 
> utility from silicon image.
> - with erased firmware, I plugged it into a workstation.  showed up 
> and worked fine (xp and knoppix).
> - plugged it into the 2900: still no sign of it at all.
> - manually loaded the sata_sil24 driver, still nothing.
> - updated system firmware (bios, perc, backplane) and still nothing.
>
> -noah
>
>
> --- only system info below ---
>
> dmidecode snippet:
> '''
> Base Board Information
>         Manufacturer: Dell Inc.
>         Product Name: 0TM757
>         Version: A00
>         Serial Number: ..XXXXXXXXXXXXX.
> '''
> lspci:
> '''
> 00:00.0 Host bridge: Intel Corporation 5000X Chipset Memory Controller

> Hub (rev 12) 00:02.0 PCI bridge: Intel Corporation 5000 Series Chipset

> PCI Express
> x4 Port 2 (rev 12)
> 00:03.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 3 (rev 12)
> 00:04.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 4 (rev 12)
> 00:05.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 5 (rev 12)
> 00:06.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x8 Port 6-7 (rev 12)
> 00:07.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 7 (rev 12)
> 00:08.0 System peripheral: Intel Corporation 5000 Series Chipset DMA 
> Engine (rev 12) 00:10.0 Host bridge: Intel Corporation 5000 Series 
> Chipset Error Reporting Registers (rev 12)
> 00:10.1 Host bridge: Intel Corporation 5000 Series Chipset Error 
> Reporting Registers (rev 12)
> 00:10.2 Host bridge: Intel Corporation 5000 Series Chipset Error 
> Reporting Registers (rev 12) 00:11.0 Host bridge: Intel Corporation 
> 5000 Series Chipset Reserved Registers (rev 12) 00:13.0 Host bridge: 
> Intel Corporation 5000 Series Chipset Reserved Registers (rev 12) 
> 00:15.0 Host bridge: Intel Corporation 5000 Series Chipset FBD 
> Registers (rev 12) 00:16.0 Host bridge: Intel Corporation 5000 Series 
> Chipset FBD Registers (rev 12) 00:1c.0 PCI bridge: Intel Corporation 
> 631xESB/632xESB/3100 Chipset PCI Express Root Port 1 (rev 09) 00:1d.0 
> USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset UHCI 
> USB Controller #1 (rev 09)
> 00:1d.1 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset

> UHCI USB Controller #2 (rev 09)
> 00:1d.2 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset

> UHCI USB Controller #3 (rev 09)
> 00:1d.3 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset

> UHCI USB Controller #4 (rev 09)
> 00:1d.7 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset

> EHCI USB2 Controller (rev 09) 00:1e.0 PCI bridge: Intel Corporation 
> 82801 PCI Bridge (rev d9) 00:1f.0 ISA bridge: Intel Corporation 
> 631xESB/632xESB/3100 Chipset LPC Interface Controller (rev 09)
> 00:1f.1 IDE interface: Intel Corporation 631xESB/632xESB IDE 
> Controller (rev
> 09)
> 01:00.0 PCI bridge: Intel Corporation 80333 Segment-A PCI 
> Express-to-PCI Express Bridge
> 01:00.2 PCI bridge: Intel Corporation 80333 Segment-B PCI 
> Express-to-PCI Express Bridge 02:0e.0 RAID bus controller: Dell 
> PowerEdge Expandable RAID controller 5 04:00.0 PCI bridge: Broadcom 
> EPB PCI-Express to PCI-X Bridge (rev c3) 05:00.0 Ethernet controller: 
> Broadcom Corporation NetXtreme II BCM5708 Gigabit Ethernet (rev 12) 
> 06:00.0 PCI bridge: Intel Corporation 6311ESB/6321ESB PCI Express 
> Upstream Port (rev 01)
> 06:00.3 PCI bridge: Intel Corporation 6311ESB/6321ESB PCI Express to 
> PCI-X Bridge (rev 01) 07:00.0 PCI bridge: Intel Corporation 
> 6311ESB/6321ESB PCI Express Downstream Port E1 (rev 01) 07:01.0 PCI 
> bridge: Intel Corporation 6311ESB/6321ESB PCI Express Downstream Port 
> E2 (rev 01) 08:00.0 PCI bridge: Broadcom EPB PCI-Express to PCI-X 
> Bridge (rev c3) 09:00.0 Ethernet controller: Broadcom Corporation 
> NetXtreme II BCM5708 Gigabit Ethernet (rev 12) 10:0d.0 VGA compatible 
> controller: ATI Technologies Inc ES1000 (rev 02) '''
>
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--
Erik Anderson
http://andersonfam.org

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