pe2900: pci-e card not detected

Wed Nov 12 23:56:37 CST 2008

Noah - I had the exact same issue with a similar SATA card about a
year ago. I spent many hours on the phone with Dell support, finally
finding out that the PCIe implementation on the PowerEdge servers
doesn't support most third-party mass storage cards.

Needless to say, this frustrated me incredibly. Why would Dell
intentionally limit the hardware devices their servers are compatible
with? Seems pretty shady to me - perhaps a veiled attempt at forcing
customert to the PERC cards.

-Erik

On 11/12/08, Noah Dain <noahdain at gmail.com> wrote:
> I recently purchased a pci-express 1x esata card for a 2900 (silicon
> image 3132 chip).  It's the only card in the system (besides a perc
> 5/i).
>
> The card does not show up at all.  Not in the bios irq list, the OS's
> regular kernel, nor knoppix.
>
> To troubleshoot:
> - manually loaded the sata_sil24 driver, still nothing.
> - plugged it into a workstation.  showed up and worked fine (xp and
> knoppix).
> - thinking that it was perhaps the card's firmware, I wiped it with a
> utility from silicon image.
> - with erased firmware, I plugged it into a workstation.  showed up
> and worked fine (xp and knoppix).
> - plugged it into the 2900: still no sign of it at all.
> - manually loaded the sata_sil24 driver, still nothing.
> - updated system firmware (bios, perc, backplane) and still nothing.
>
> -noah
>
>
> --- only system info below ---
>
> dmidecode snippet:
> '''
> Base Board Information
>         Manufacturer: Dell Inc.
>         Product Name: 0TM757
>         Version: A00
>         Serial Number: ..XXXXXXXXXXXXX.
> '''
> lspci:
> '''
> 00:00.0 Host bridge: Intel Corporation 5000X Chipset Memory Controller
> Hub (rev 12)
> 00:02.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 2 (rev 12)
> 00:03.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 3 (rev 12)
> 00:04.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 4 (rev 12)
> 00:05.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 5 (rev 12)
> 00:06.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x8 Port 6-7 (rev 12)
> 00:07.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express
> x4 Port 7 (rev 12)
> 00:08.0 System peripheral: Intel Corporation 5000 Series Chipset DMA
> Engine (rev 12)
> 00:10.0 Host bridge: Intel Corporation 5000 Series Chipset Error
> Reporting Registers (rev 12)
> 00:10.1 Host bridge: Intel Corporation 5000 Series Chipset Error
> Reporting Registers (rev 12)
> 00:10.2 Host bridge: Intel Corporation 5000 Series Chipset Error
> Reporting Registers (rev 12)
> 00:11.0 Host bridge: Intel Corporation 5000 Series Chipset Reserved
> Registers (rev 12)
> 00:13.0 Host bridge: Intel Corporation 5000 Series Chipset Reserved
> Registers (rev 12)
> 00:15.0 Host bridge: Intel Corporation 5000 Series Chipset FBD
> Registers (rev 12)
> 00:16.0 Host bridge: Intel Corporation 5000 Series Chipset FBD
> Registers (rev 12)
> 00:1c.0 PCI bridge: Intel Corporation 631xESB/632xESB/3100 Chipset PCI
> Express Root Port 1 (rev 09)
> 00:1d.0 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset
> UHCI USB Controller #1 (rev 09)
> 00:1d.1 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset
> UHCI USB Controller #2 (rev 09)
> 00:1d.2 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset
> UHCI USB Controller #3 (rev 09)
> 00:1d.3 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset
> UHCI USB Controller #4 (rev 09)
> 00:1d.7 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset
> EHCI USB2 Controller (rev 09)
> 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d9)
> 00:1f.0 ISA bridge: Intel Corporation 631xESB/632xESB/3100 Chipset LPC
> Interface Controller (rev 09)
> 00:1f.1 IDE interface: Intel Corporation 631xESB/632xESB IDE Controller (rev
> 09)
> 01:00.0 PCI bridge: Intel Corporation 80333 Segment-A PCI
> Express-to-PCI Express Bridge
> 01:00.2 PCI bridge: Intel Corporation 80333 Segment-B PCI
> Express-to-PCI Express Bridge
> 02:0e.0 RAID bus controller: Dell PowerEdge Expandable RAID controller 5
> 04:00.0 PCI bridge: Broadcom EPB PCI-Express to PCI-X Bridge (rev c3)
> 05:00.0 Ethernet controller: Broadcom Corporation NetXtreme II BCM5708
> Gigabit Ethernet (rev 12)
> 06:00.0 PCI bridge: Intel Corporation 6311ESB/6321ESB PCI Express
> Upstream Port (rev 01)
> 06:00.3 PCI bridge: Intel Corporation 6311ESB/6321ESB PCI Express to
> PCI-X Bridge (rev 01)
> 07:00.0 PCI bridge: Intel Corporation 6311ESB/6321ESB PCI Express
> Downstream Port E1 (rev 01)
> 07:01.0 PCI bridge: Intel Corporation 6311ESB/6321ESB PCI Express
> Downstream Port E2 (rev 01)
> 08:00.0 PCI bridge: Broadcom EPB PCI-Express to PCI-X Bridge (rev c3)
> 09:00.0 Ethernet controller: Broadcom Corporation NetXtreme II BCM5708
> Gigabit Ethernet (rev 12)
> 10:0d.0 VGA compatible controller: ATI Technologies Inc ES1000 (rev 02)
> '''
>
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-- 
Erik Anderson
http://andersonfam.org