Cannot connect from OpenManage IT Assistant to Two Servers

[Jeff Larsen]

On Mon, Apr 28, 2008 at 6:08 AM, Mark Baxter <Mark.Baxter at visma.com> wrote:
> I am happily using IT Assistant to manage fifteen servers. My two other
> servers though just do not wish to work properly. I am running IT Assistant
> 8.2.0 on an XP machine and the servers all have OpenManage 5.1.0 as is shown
> from this output from "omreport about" on one of the two servers:
>
>
>
> Product name : Server Administrator Install Core (subscription)
>
> Version      : 5.1.0
>
> Copyright    : Copyright (C) Dell Inc. 1995-2006. All rights reserved.
>
> Company      : Dell Inc.
>
>
>
> I have reinstalled the Dell services on the servers. I can connect to port
> 1311 on them using telnet from my XP machine. They pass ping, port and SNMP
> tests when right clicking on them under "unknown" and choosing
> "troubleshoot".
>
>
>
> So does anyone have any idea why I can't connect to them and what I can do
> to solve the situation?

This is a shot in the dark, but...

I have had trouble on RHEL/CentOS systems where the dsm_sa_ipmi
service does not get correctly configured to start up at boot. Run
'chkconfig dsm_sa_ipmi on' and then reboot. Maybe for me this is a
hangover from earlier version installs, but up through 5.4, each
upgrade has re-broken the startup of dsm_sa_ipmi.

We are about to do fresh installs on new servers. I'll post again if
5.4 still borks the IPMI startup.

-- 
Jeff