Cannot connect from OpenManage IT Assistant to Two Servers

[Mark Baxter]

Hi all.

 

I am happily using IT Assistant to manage fifteen servers. My two other servers though just do not wish to work properly. I am running IT Assistant 8.2.0 on an XP machine and the servers all have OpenManage 5.1.0 as is shown from this output from "omreport about" on one of the two servers:

 

Product name : Server Administrator Install Core (subscription)

Version      : 5.1.0

Copyright    : Copyright (C) Dell Inc. 1995-2006. All rights reserved.

Company      : Dell Inc.

 

I have reinstalled the Dell services on the servers. I can connect to port 1311 on them using telnet from my XP machine. They pass ping, port and SNMP tests when right clicking on them under "unknown" and choosing "troubleshoot".

 

So does anyone have any idea why I can't connect to them and what I can do to solve the situation?

 

Thanks in advance for any help.

________________________________

Mark Baxter
OnDemand Administrator
Visma Proceedo AB
Rålambsvägen 17, vån 12, S-112 59 Stockholm, Sweden
 

Switchboard

: +46 8 522 930 30

Direct

: +46 8 522 930 60

Mobile

: +46 73 978 92 60

Fax

: +46 8 58 88 48 29

Internet

: http://www.vismaproceedo.com <http://www.vismaproceedo.com/> 

E-mail

: mark.baxter at visma.com

 

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