SOL not working

[Seshadri_N at Dell.com]

David,

Have you set the Serial Communication to "On with Console Redirection
via COM2"... See Figure 4.

This is important as Serial mux works with COM2 for LAN.

Thx,
seShadri
Tools & Automation


-----Original Message-----
From: David Sparks [mailto:dave at ca.sophos.com] 
Sent: Friday, December 14, 2007 1:37 PM
To: N, Seshadri
Cc: linux-poweredge-Lists
Subject: Re: SOL not working

Seshadri_N at Dell.com wrote:
> David,
> 
> I guess this must be related to VLAN or Serial Communications
settings.

What I find strange is every other ipmi command works.  ie:

----------------------------------------
daves at sentinel ~ $ /usr/sbin/ipmitool -I lanplus -H d-tfx1 -U root sel
list
Password:
   1 | 11/16/2007 | 22:31:24 | Event Logging Disabled #0x72 | Log area
reset/cleared | Asserted

daves at sentinel ~ $ /usr/sbin/ipmitool -I lan -H d-tfx1 -U root sdr |
grep dog
Password:
OS Watchdog      | 0x00              | ok
-----------------------------------------

The only thing that doesn't work is sol:

daves at sentinel ~ $ /usr/sbin/ipmitool -I lanplus -H d-tfx1 -U root sol
activate
Password:
Error: No response activating SOL payload


But it works fine on the second server I'm setting up:

daves at sentinel ~ $ /usr/sbin/ipmitool -I lanplus -H d-buzzsaw -U root
sol activate
Password:
[SOL Session operational.  Use ~? for help]

buzzsaw login:
----------------------------------------


> Please refer to the below mentioned article for step by step 
> configuration of SOL with screen shots:
> 
> http://www.dell.com/downloads/global/power/ps4q07-20070387-Babu.pdf

That is a great document, I went over the BMC and Bios setup again and
didn't find anything out of order.


> I think you have the latest BMC f/w, check this link for the latest:
> 
> http://support.dell.com/support/downloads/driverslist.aspx?os=NAA&osl=
> EN 
> &catid=29&impid=-1&servicetag=&SystemID=PWE_1950&hidos=NAA&hidlang=en

I have installed the "Hard-Drive" from that link.  I hope that is
enough.

Thanks for the help, I'm still not out of the woods.  Any other ideas?

Thanks!

ds


> 
> Let me know if this helps...
> 
> seShadri
> 
> -----Original Message-----
> From: linux-poweredge-bounces at dell.com 
> [mailto:linux-poweredge-bounces at dell.com] On Behalf Of David Sparks
> Sent: Friday, December 14, 2007 7:57 AM
> To: linux-poweredge-Lists
> Subject: SOL not working
> 
> I recently got 2 identical 1950s to add to our farm.  While setting 
> them up I noticed that there were outstanding Bios/Firmware updates so

> I applied them before installing the OSes.
> 
> Now that they're setup one of the servers works as expected, the other

> SOL wont activate.  Power on/off/cycle works using ipmitool -I lan -H 
> ... on both computers.  However ipmitool -I lanplus ... sol activate 
> doesn't work on one of the computers.
> 
> Is there some place that SOL parameters are configured in the Bios 
> that I've overlooked?
> 
> One thing I'll mention is that during POST after flashing the BMC I 
> noticed on the server that has the SOL problem saying that the BMC 
> firmware isn't compatible with the CPU.  However on reboot that error 
> went away.  This problem may have happened on both servers but I 
> wasn't paying close attention and may have missed it.
> 
> I got the Bios/Firmware from support.dell.com for PE1950 yesterday.  
> The BMC update was: PE1950BmcA07.exe
> 
> Any ideas?
> 
> Thanks!
> 
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