failed disk & Debian / Ubuntu OMSA

[Patrick_Boyd at Dell.com]

You can get a version of diags off the dell support site that will boot
the system and then run.

Its here:
http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&Sy
stemID=PWE_P4_850&os=NAA&osl=en&deviceid=196&typecnt=1&libid=13&releasei
d=R127049&vercnt=4

This should make tech support happy, running supported software on an
unsupported opertating system probably wouldn't.

Patrick Boyd
Dell Storage Software Engineer
(512)728-3182
 

-----Original Message-----
From: linux-poweredge-bounces at dell.com
[mailto:linux-poweredge-bounces at dell.com] On Behalf Of Ben Vinger
Sent: Tuesday, September 19, 2006 4:42 AM
To: linux-poweredge-Lists
Subject: failed disk & Debian / Ubuntu OMSA

Hello

I'm completely new to OMSA, so if someone can suggest a better way
please do.
I have a failed SATA disk in a PE 850 (this I can see from the kernel
messages and the fact that it dropped out of the Linux Software RAID).
  I need to "prove" to the Dell engineer that the disk is dead "using
Dell supported software".
I installed OMSA 5 from:  ftp://ftp.sara.nl/pub/outgoing/dell
Then I tried omdiag to see if it talks to the disk, but I get a load
of Java errors instead (see below).   What can I do next?  Thanks

 /opt/dell/srvadmin/oldiags/bin/omdiag storage -?

omdiag           Executes component diagnostics.

The available command(s) are:

Command          Description
Exception in thread "DiagnosticEngine" java.lang.UnsatisfiedLinkError:
initialize
        at
com.dell.diagnostic.obj.diagcontroller.DiagnosticController.initialize(N
ative
Method)
        at
com.dell.diagnostic.vendor.diagcontroller.DiagControllerDiagnosticVendor
.<init>(DiagControllerDiagnosticVendor.java:129)
        at
com.dell.diagnostic.engine.DiagnosticEngine.run(DiagnosticEngine.java:29
0)
        at java.lang.Thread.run(Unknown Source)


The kernel messages:
[45439663.050000] ata1: command 0x35 timeout, stat 0x51 host_stat 0x21
[45439663.050000] ata1: translated ATA stat/err 0x51/04 to SCSI
SK/ASC/ASCQ 0xb/00/00 [45439663.050000] ata1: status=0x51 { DriveReady
SeekComplete Error } [45439663.050000] ata1: error=0x04 {
DriveStatusError } [45439663.050000] sd 0:0:0:0: SCSI error: return code
= 0x8000002 [45439663.050000] sda: Current: sense key: Aborted Command
[45439663.050000]     Additional sense: No additional sense information
[45439663.050000] end_request: I/O error, dev sda, sector 2217018
[45439663.050000] raid1: Disk failure on sda4, disabling device.
[45439663.050000]       Operation continuing on 1 devices
[45439663.240000] RAID1 conf printout:
[45439663.240000]  --- wd:1 rd:2
[45439663.240000]  disk 0, wo:1, o:0, dev:sda4 [45439663.240000]  disk
1, wo:0, o:1, dev:sdb4 [45439663.260000] RAID1 conf printout:
[45439663.260000]  --- wd:1 rd:2
[45439663.260000]  disk 1, wo:0, o:1, dev:sdb4

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