Problems with OpenManage 4.5 after kernel update.

[Friedrich Clausen]

Hi,

I saw an inconclusive post at:

http://lists.us.dell.com/pipermail/linux-poweredge/2006-September/027141.html

but I will now post my own symptoms.

I am have trouble starting OpenManage 4.5 after performing an upgrade on
Red Hat Enterprise Linux 4 from U3 to U4. Some information:

Distro: Red Hat Enterprise Linux ES release 4 (Nahant Update 4)
Kernel: 2.6.9-42.0.2.ELsmp
Hardware: PE2850
Arch: x86_64 (EM64T)
OM: 4.5 (from OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz)

The reason we are running 4.5 is that 5.0 does not seem to have
pre-compiled kernel modules for required drivers. I have not yet had
time to compile them on one machine and then modify the installation
routine for 5.0 to include them. If the only solution is to upgrade to
5.0 then I will do so.

Here are the symptoms:

[root at server-test bin]# srvadmin-services.sh start
Starting Dell DRAC4 Service... /etc/init.d/racsvc: line 98:  6673
Segmentation fault      ${svcpfx}${ttyname} $RACSVC_OPTS >/dev/null 2>&1
                                                             [FAILED]
Starting Systems Management Device Drivers:
Starting dcdbas device driver:                             [  OK  ]
/etc/init.d/instsvcdrv: line 355:  6757 Segmentation fault
${ISVCDD_BIN_DIR}/${ISVCDD_DCHCFG_EXE} command=getsystype >/dev/null 2>&1
System type not supported
Stopping dcdbas device driver:                             [  OK  ]
Starting OM Common Services:                               [FAILED]
[root at server-test bin]#

I have traced the problem to java in OM segfaulting. The binary is in
/opt/dell/srvadmin/jre/bin. I attach some strace output and lspci.

If anyone has any suggestions that would be great.

Regards,

Fred.

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