IT Assistant Alerts

[Andreas_Fuchs at Dell.com]

Tom

Getting allerts by polling is very slow and does also not cover problems
that come and go. Therefore you better configure on your server the
managemen station as SNMP trap receiver. This will guarante that you get
your email in an error case immediately.

The rest of your configurations sounds ok for me.

Regards

Andreas 

-----Original Message-----
From: linux-poweredge-bounces at dell.com
[mailto:linux-poweredge-bounces at dell.com] On Behalf Of Tom Haddon
Sent: Freitag, 18. August 2006 17:26
To: linux-poweredge-Lists
Subject: IT Assistant Alerts

Hi Folks,

Can someone help me out with alerting in IT Assistant? I have my server
being recognised in the "Servers" group and it shows a green tick next
to it for status. I have tested that I can receive email alerts and then
configured an Action Alert for all events with no specific timeframe
(which I take to mean it will alert at any time) on all devices in the
"Server" group to email to me. 

I have received an alert from this configuration approximately 24 hours
ago, for a server that was reporting a status of OK. However, I wanted
to test the failure alerting. I therefore pulled out a power cord
connected to a PSU, and waited for the alert email to come in. 

And waited.

Nothing. After about 45 minutes I logged onto the console, figuring that
I had set the polling interval to 1 hour, so this was still reasonable
to not receive the email yet. The ESM logs for this server, however,
were showing the error. And still no email. Is there something I haven't
configured correctly in the alerting? I took another look at filter I'd
set up, and when I went through the Edit screens, at the last one I saw
the list of actions that it was applied to. It was checked for the email
I'd set up, but not for "Alert" or "NT Event Log", which I assume are
generic ones included by default as I hadn't set those up. Do I need to
check the "Alert" one for it to send out an alert, even if I've
associated it with a custom Action Alert?

Many thanks, Tom

--
Tom Haddon <tom at greenleaftech.net>

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