Dell PE1750 Orange Light

Andrew Mann amann at mythicentertainment.com
Tue Feb 22 12:40:01 CST 2005


	I'd try unplugging both power cables for about 15 seconds, then 
checking the PSUs - I wouldn't be surprised if a failure state resulted 
in no lights instead of a red light in some instances here.  After that, 
flash the ESM again.  I haven't used the Knoppix OMSA CD, but you may 
want to make sure it has the latest version of OMSA on it.  There's a 
Dell Diagnostics Disk set (floppy set I think) that also reads out the 
ESM log as part of the diagnostic steps.
	If all that checks out, see about replacing the mainboard under 
warranty.  I don't think the ESM should be signaling an error condition 
without placing something in the logs, so it may be a failure in the ESM 
system.

Andrew
	

Brian D. McGrew wrote:
> We had the same problem with a PE 1800 a couple months ago.  
> 
> Brand new out of the box we loaded up Fedora Core 3 on it and it was
> fine for a week or so.  Left it over the weekend, came back in on Monday
> and it was froze with the flashing orange light.  After many, many,
> many, many frustrating telephone calls with a Dell support rep who
> didn't speak English and had no clue what Linux was, we finally got them
> to give us an RMA number and sent it back.
> 
> We went through several technicians and never got an answer, the best we
> got was from a rep in Texas who said (and I quote) "The orange light on
> these boxes is a bit new and not completely documented yet".  
> 
> Go figure!
> 
> -brian
> 
> Brian D. McGrew {brian at doubledimension.com || pacemakertaker at rock.com }
> ---
> 
>>Failure is not an option; it is included with every Microsoft product.
> 
> 
> -----Original Message-----
> From: linux-poweredge-admin at dell.com
> [mailto:linux-poweredge-admin at dell.com] On Behalf Of Steve Wright
> Sent: Tuesday, February 22, 2005 9:29 AM
> To: linux-poweredge at lists.us.dell.com
> Subject: Dell PE1750 Orange Light
> 
> Hi All,
> 
> We have a number of Dell PE1750's. One of them has a flashing orange
> light...
> 
> Now, originally, we found that the temperature threshold settings we're
> set extremely low for this machine (about 30 degrees Celsius) so we
> upgraded the ESM which adjusted the thresholds.
> 
> However, we now have the flashing orange light back.
> 
> I have got hold of the Knoppix OMSA bootable CD, and when I load that
> us, the only error it comes up with is about the serial ports and the
> configurations has changed. I click Acknowledge on this, and
> everything's goes OK in the OMSA view... but the orange light is still
> flashing  :(
> 
> I'm now stuck, and looking for advice (short of disconnecting the orange
> light  ;)  ) on where to go next to diagnose what is causing it to
> flash.
> 
> I have looked in the event log, and it has now errors, just information
> on when we opened up OMSA etc..etc..
> 
> If their an extended event log somewhere or something of that nature
> which tells me more?
> 
> TIA,
> 
> S
> 
> 
> 
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-- 
Andrew Mann
Systems Administrator
Mythic Entertainment




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