2650 freezes during POST
Brian K. Jones
jonesy at CS.Princeton.EDU
Mon Nov 25 10:05:00 CST 2002
I take it back.
Once I returned it to the rack, the same thing happened as did earlier.
So I pulled the kvm cables and plugged in a couple of spare mouse and
keyboard and that got me into the BIOS. It complained about a keyboard
stuck key error, then I got to the BIOS. When I exited the BIOS, the
machine got through the rest of the 'white bar' stage.
I shut the machine down before the actual OS started loading, and when I
rebooted I got something like
ATI RAGE BIOS SDRAM <some gobbledygook here>
Dell Remote Access Card III Detected
Initializing Remote Access Card /
And this just spins like this forever. I don't get this from the other
2650's and this is looking increasingly flaky. Any clues welcome.
On Mon, 2002-11-25 at 10:31, Brian K. Jones wrote:
> This solution worked.
> However, this is unacceptable behaviour from a production machine!
> Could this have been prevented? Why would the box not exhibit any kind
> of flakiness during normal operation - why did I only see this on a
> This box didn't offer any mission-critical services, but to the extent
> that it could make others in the dept. (and myself, admittedly) shaky
> toward doing more with Linux, it's all kinda critical to me (I happen to
> prefer Linux over Sun for some things).
> I appreciate the always wonderful level of assistance from those on this
> Continued input appreciated, and solicited.
> On Mon, 2002-11-25 at 09:34, Steve_Boley at dell.com wrote:
> > Reseat memory and reseat the riser assembly usually clears the memory count
> > bar hanging, you could pull the mouse and keyboard and see if bad kvm cable
> > is hanging as an easy item to try.
> > Steve
> > -----Original Message-----
> > From: Brian K. Jones [mailto:jonesy at CS.Princeton.EDU]
> > Sent: Monday, November 25, 2002 8:12 AM
> > To: Dell-Linux
> > Subject: 2650 freezes during POST
> > ## this is a resend. The original somehow was only sent to
> > ## Matt D. Sorry :-o
> > Hi. This is bad news :(
> > I have 3 identically configured 2650's, and we had some downtime on
> > Saturday, and one of them didn't boot. I came in this morning to find
> > the machine sitting there with the Dell logo and about 1/5 of that white
> > bar filled, and it was sitting like that for over 24 hours (which would
> > likely indicate that it wasn't going anywhere from there). So I can't
> > get into the BIOS, there's no errors in the LCD on the front panel of
> > the box, all the disk lights look normal (one of our admins tried
> > reseating and rebooting, to no avail), all the connections on the back
> > are good, but no activity (and worse, no info!)
> > Any clues on what to do before I pull this thing and start reseating
> > RAM? It's not the most convenient box to work on (because of where it
> > is - not because of anything Dell's done) :-)
> > I would think that no matter what is broken, the box should give some
> > clue as to what's happening (or not), and the fact that it's not may be
> > a bug?
> > Well, regardless, info on how I might proceed here is greatly
> > appreciated.
> > Thanks.
Brian K. Jones
Dept. of Computer Science, Princeton University
jonesy at cs.princeton.edu
Voice: (609) 258-6080
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